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Windows 7: Laptop freezes/shuts down during sleep

19 Aug 2012   #11
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by einomida View Post
Bumping with a little more information.

Basically, the laptop doesn't have any problems as long as it's not connected to the Internet. I'm assuming this is simply because the drivers aren't "at work" without an ongoing Internet connection. Not sure if this matters, but the laptop also has problems with sustaining a connection. Apparently, at some random points, the Internet connection just disappears - thought the router connection remains, it shows the yellow exclamation mark and says "no Internet access". This shouldn't be a router issue as another PC that is using a WiFi stick doesn't have this problem. And while the "no Internet access" persists, the laptop goes in and out of Sleep as normal.
The networking driver is the cause here, try rolling back to a previous version/last working version.


My System SpecsSystem Spec
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19 Aug 2012   #12
einomida

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by yowanvista View Post
The networking driver is the cause here, try rolling back to a previous version/last working version.
Following results:

15.2.0 - the newest version I found; didn't connect to the network
15.1.1 - the version I had until now
14.3.1 - connected to Internet
14.0.0 - oldest version I found; didn't connect

All still had BSOD. Don't know if it matters, but with each version, Device Manager still reported 15.2.0 as the installed drivers.
Some drivers also refused to install/uninstall without Safe Mode.

Oh and I did download all drivers clean without software, does it matter?
My System SpecsSystem Spec
20 Aug 2012   #13
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by einomida View Post
Quote   Quote: Originally Posted by yowanvista View Post
The networking driver is the cause here, try rolling back to a previous version/last working version.
Following results:

15.2.0 - the newest version I found; didn't connect to the network
15.1.1 - the version I had until now
14.3.1 - connected to Internet
14.0.0 - oldest version I found; didn't connect

All still had BSOD. Don't know if it matters, but with each version, Device Manager still reported 15.2.0 as the installed drivers.
Some drivers also refused to install/uninstall without Safe Mode.
Are those the default Intel Drivers or the custom drivers obtained from your laptop's maunfacturer website? The fact that some don't install could indicate a compatibility problem with the WiFi network hardware itself.
Quote:
Oh and I did download all drivers clean without software, does it matter?
It shouldn't unless some specific software packages are needed, I guess you installed the drivers directly selecting the .inf files using the device manager. You may need to download & install the complete software package which includes all the required setup files/features.
My System SpecsSystem Spec
.

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 Laptop freezes/shuts down during sleep




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