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Windows 7: BSOD While surfing the web on dual Screens BCCode: 1e

17 Jul 2012   #11
Andre2012

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
Use the PC normally. In my post giving the Verifier instructions, I mentioned that you should try to do the steps that normally cause crashes. If crashes are random, then it is best to do your normal routine and let them occur that way.

By the way, I will analyze the crashes that occurred during backup after the Verifier steps are accomplished. I do not want to throw too many steps at you at once.
I am not liking what am going to write because it makes me not understand what's going on when more. But I have had verifier on these last couple of days and I haven't had my PC crash yet. I have been doing what I usually do now and even pushed it with even more multi- tabes, videos on both screens and no BSOD. just points where my PC looks like its going to freeze but nothing happens.


My System SpecsSystem Spec
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20 Jul 2012   #12
Andre2012

Windows 7 Home Premium 64-bit
 
 

Thank you again for looking into my problem and trying to to solve. But today I restore back to computer to factory standards. I reprogrammed the things I need for my work. Thanks again.
My System SpecsSystem Spec
20 Jul 2012   #13
Andre2012

Windows 7 Home Premium 64-bit
 
 

I completely rebooted the computer, let it update windows, and the only thing i have re-installed is Chrome. and I got another BSOD: code:1e
My System SpecsSystem Spec
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20 Jul 2012   #14
writhziden

Windows 7 Home Premium 64 Bit
 
 

That sounds more like a hardware concern. Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
20 Jul 2012   #15
Andre2012

Windows 7 Home Premium 64-bit
 
 

Here the Crash info, just got all collected, included perfmon /report.
  • As far as overclocking- I don't know how to change any of those setting, but is there a way to check

My hard-drive is not a SSD.

I'll do the test tonight/tomorrow, and I do both test the Window and DOS, or just Windows?
My System SpecsSystem Spec
20 Jul 2012   #16
Andre2012

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by Andre2012 View Post
Here the Crash info, just got all collected, included perfmon /report.
  • As far as overclocking- I don't know how to change any of those setting, but is there a way to check

My hard-drive is not a SSD.

I'll do the test tonight/tomorrow, and I do both test the Window and DOS, or just Windows?
Also to see if it helps the Crash happened while downloading new window updates that fail to install before.
My System SpecsSystem Spec
20 Jul 2012   #17
writhziden

Windows 7 Home Premium 64 Bit
 
 

One of your crashes directly blames Norton as the cause.
  1. Download and run the Norton Removal Tool.

  2. Replace with Microsoft Security Essentials - Free Antivirus for Windows at least to test.


For Windows Updates: How do I reset Windows Update components?


Both of your crashes may be due to your Ralink RT2860 series Wireless LAN Card (you may have a different manufacturer) being out of date. Update your wireless drivers from
Original Lite-On Wireless Networking Controller Driver HP Pavilion p6370t CTO Desktop PC - HP Customer Care (United States - English)
My System SpecsSystem Spec
22 Jul 2012   #18
Andre2012

Windows 7 Home Premium 64-bit
 
 

The update for the wireless didn't work, something about not meeting the min. requirements. But the talk about over heating got me thinking about where my wireless card was placed in the PC. I opened it and noticed that it was closer to the GPU than i like it to be, so i move it to another port. It re-installed itself on the new port. As of now it seems to be working with no problem. I don't know if it was due to over heating, a bad port, or if it was just loose.
My System SpecsSystem Spec
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 BSOD While surfing the web on dual Screens BCCode: 1e




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