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Windows 7: Blue Screen

09 Jul 2012   #1

Windows 7 Home Premium 64bit
 
 
Blue Screen

Hello. When I turned on my laptop today, I got a blue screen of death when it was booting up. I forced a shutdown. I think the computer is working fine now, though. Please help.

Source
Windows
Summary
Shut down unexpectedly
Date
09/07/2012 19:48
Status
Not reported
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 6153
Files that help describe the problem
070912-16504-01.dmp
sysdata.xml
WERInternalMetadata.xml
Extra information about the problem
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80003146CE3
BCP3: FFFFF880035278B8
BCP4: FFFFF88003527120
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

My System SpecsSystem Spec
.

09 Jul 2012   #2

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

You don't have all the necessary files attached. Please run the BSOD Dump & System File Collection app from the below link and upload the .rar file.
http://www.sevenforums.com/crashes-d...tructions.html

HARDWARE
Run a chkdsk on the system partition to check for bad sectors or system errors.
Disk Check
DRIVERS
Update your ATI video card drivers from the below link.
Latest AMD Catalyst Video Driver for Windows 7
The following drivers need to be updated:
Code:
PxHlpa64.sys    Wed Jun 24 09:16:35 2009
bcmwl664.sys    Wed Jul 08 10:45:04 2009
rimspe64.sys    Thu Jul 02 09:54:49 2009
risdpe64.sys    Wed Jul 01 19:31:57 2009
rixdpe64.sys    Sat Jul 04 20:27:00 2009
These drivers can be found by searching them in Google and then finding the associated software or driver. Finally, find the latest version of this driver or software and download and install it. Some of the drivers may also be found here (if the driver says 'Windows Update' simply make sure all Windows Updates are installed).

You should also update any other drivers you can think of including graphics, audio, chipset, SSD etc.

My System SpecsSystem Spec
Reply

 Blue Screen





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