New
#11
Cookies usually aren't a problem.
Don't run CCleaner or other disk cleanup tools while we're troubleshooting - they delete the log files related to this problem.
I did find 2 problem devices:
Normally I associate the Security Processor Loader driver either with a malware infection or the damage caused by a malware infection (even if the malware is removed). But I've never seen it when there's also been McAfee problems.Security Processor Loader Driver ROOT\LEGACY_SPLDR\0000 This device is not present, is not working properly, or does not have all its drivers installed.
McAfee NDIS Light Filter ROOT\LEGACY_MFENLFK\0000 This device is not present, is not working properly, or does not have all its drivers installed.
As such, I'd suggest this:
Then rerun the perfmon /report to see if the Security Processor Loader error goes away.Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the McAfee from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of McAfee using this free tool: How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR) (This link has changed a lot. If it doesn't work, search for McAfee Consumer Products Removal Tool)
- IMMEDIATELY install and update the free antivirus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
Many, many errors due to the Apple Mobile Device service. Please uninstall all the Apple stuff from your system. If you'd like, feel free to reinstall freshly downloaded copies of this software.
No memory dumps in the upload - but the WER section of MSINFO32 blames iaStor.sys in 4 of the 5 memory dumps listed. 2 things to try here:
- update the Intel RST (Rapid Storage Technology) drivers from the Intel Download Center ( http://downloadcenter.intel.com )
- run this free diagnostic on your hard drive(s): Hard Drive Diagnostic Procedure
Does the computer work OK in Safe Mode?
Please rerun the data collection tool after the next BSOD - hopefully it'll let us know what the problem is.