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Windows 7: Freezing and twice a Blue Screen

10 Jul 2012   #1
Kakennedy2011

Windows 7 home premium 32
 
 
Freezing and twice a Blue Screen

I am really lost on what has happen to my laptop. All out of the blue! This is what I got sent when comp restarted

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFF88800393D101
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF880010C85BE
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071012-34881-01.dmp
C:\Users\Kimmie\AppData\Local\Temp\WER-593771-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Any advice????



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~Kakennedy2011~


My System SpecsSystem Spec
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10 Jul 2012   #2
Kakennedy2011

Windows 7 home premium 32
 
 

I have downloaded ParetoLogic...
But nothing wants to run fully!
Analyzing b4 Defrag took hours! Never did finish....I saw the files changing while searching but the bar moved maybe half a centimeter in 3.5 hours.


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~Kakennedy2011~
My System SpecsSystem Spec
10 Jul 2012   #3
usasma
Microsoft MVP

 
 

Run this (if possible) to get some information for us: http://www.sevenforums.com/crashes-d...tructions.html

Start with these free, bootable diagnostics: Initial Hardware Diagnostics
Post back with the results.
My System SpecsSystem Spec
.


10 Jul 2012   #4
Kakennedy2011

Windows 7 home premium 32
 
 

I just got home. I am going to try shortly.....


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~Kakennedy2011~
My System SpecsSystem Spec
11 Jul 2012   #5
Kakennedy2011

Windows 7 home premium 32
 
 

I tried...got to the web page....
Went to start menu like it said.
Tried to type in what it said...
Start menu froze but the google chrome still worked... Then it shut down went to the blue screen....



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~Kakennedy2011~
My System SpecsSystem Spec
22 Jul 2012   #6
Kakennedy2011

Windows 7 home premium 32
 
 

Still having issues! Really need some play by play help! I have run CCleaner, Cenhancer, and Malware!
Found BitDeffender needed to be programmed. What do I do?!?!?!


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~Kakennedy2011~
My System SpecsSystem Spec
22 Jul 2012   #7
usasma
Microsoft MVP

 
 

Did you find any viruses? If so, post over in the Security Forums for some more expert assistance.

Try this:
Boot to Safe Mode with Networking. To do this, rapidly tap the F8 key just before the Windows splash screen comes up. Then select "Safe Mode with Networking" and see if you can follow the previous instructions.
My System SpecsSystem Spec
28 Jul 2012   #8
Kakennedy2011

Windows 7 home premium 32
 
 

Thank You!!! Trying now...
My System SpecsSystem Spec
28 Jul 2012   #9
Kakennedy2011

Windows 7 home premium 32
 
 

This is what I found....
My System SpecsSystem Spec
29 Jul 2012   #10
Kakennedy2011

Windows 7 home premium 32
 
 

Got Bit defender to run a full scan.
Said these were problems:

cookie.rub
cookie,doubleclick
cookie.rub
cookie.2o7

But my reasearch says it's not a virus
My System SpecsSystem Spec
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 Freezing and twice a Blue Screen




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