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Windows 7: Computer freezes multiply times on start up, requires hard reboot

14 Jul 2012   #11
writhziden

Windows 7 Home Premium 64 Bit
 
 

I have not experienced this problem before, so I have asked others who have been helping for a longer time than I have to take a look.

One thing I would suggest is to remove one of the RAM modules, set the BIOS settings again to manually have the frequency at 667 MHz, and see if the problem persists. If it does, try the module in another slot. Test each module individually within each slot and see if any combination provides the correct frequency in CPU-Z.
If you swap any memory components, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.



My System SpecsSystem Spec
.
15 Jul 2012   #12
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Lets confirm the RAM speed, download HWiNFO64, and see if it is reporting the same RAM speed.
Then click on the 'Sensors' button, scroll down and post the 'VBAT' voltage.
Should be above 3.0v.

If you have any Asus utilities installed, un-install them for testing purposes.
They are known to cause system instability.

The RAM 2333MHz may be a false reading, if it is correct it should crash the system.


Information for later if any other options haven't fixed your issues.
Do the above steps before you consider updating your BIOS.
A bad BIOS flash can cause your motherboard to become un-useable.
Your 0316 BIOS version date doesn't match the Asus site BIOS date: Asus M4A77TD BIOS
This usually means that BIOS version has been changed.
There are 6 newer BIOS versions listed, a couple have 'Improve system stability' in the description.

Ask any questions before you update your BIOS.
EZ Flash 2 – the best, the safest and the most convenient way to update BIOS.
My System SpecsSystem Spec
15 Jul 2012   #13
cedsays

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Dave76 View Post
Lets confirm the RAM speed, download HWiNFO64, and see if it is reporting the same RAM speed.
Then click on the 'Sensors' button, scroll down and post the 'VBAT' voltage.
Should be above 3.0v.

If you have any Asus utilities installed, un-install them for testing purposes.
They are known to cause system instability.

The RAM 2333MHz may be a false reading, if it is correct it should crash the system.


Information for later if any other options haven't fixed your issues.
Do the above steps before you consider updating your BIOS.
A bad BIOS flash can cause your motherboard to become un-useable.
Your 0316 BIOS version date doesn't match the Asus site BIOS date: Asus M4A77TD BIOS
This usually means that BIOS version has been changed.
There are 6 newer BIOS versions listed, a couple have 'Improve system stability' in the description.

Ask any questions before you update your BIOS.
EZ Flash 2 – the best, the safest and the most convenient way to update BIOS.

Screenshot
My System SpecsSystem Spec
.

15 Jul 2012   #14
writhziden

Windows 7 Home Premium 64 Bit
 
 

I do not see the RAM frequency in that screenshot. Is it in the top portion of the sensors screen that is not on the screen? Can we get a screenshot of the sensors after you scroll up?
My System SpecsSystem Spec
16 Jul 2012   #15
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

The RAM settings will be on the 'System Summary' page that opens when the program starts.
Bottom half on the right side, this is the setting from BIOS.

In the left side of main page click on 'Memory' under 'Current Performance Settings' this will show current speed.
My System SpecsSystem Spec
16 Jul 2012   #16
cedsays

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I apologize
My System SpecsSystem Spec
17 Jul 2012   #17
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Your CMOS battery looks good.

The RAM frequency settings in HWiNFO64 are correct, this is just a confirmation, it doesn't mean there isn't an issue with RAM, motherboard, BIOS, etc.
Delete CPUZ and download and install a fresh copy.

What PSU are you using?

Do you have any Asus utilities installed?
If you do then un-install them for testing purposes.
They are known to cause system instability.

Download your motherboard manual: Asus M4A77TD
Let's manually set the RAM settings, this may stabilize them.

Make sure the DRAM frequency is still set to 1333MHz.
BIOS -> Advanced -> JumperFree Configuration -> DRAM Frequency -> Manual -> [1333 MHz]

In your BIOS: Advanced tab > Jumper Free Configuration >
Set these to Manual:
Set your VDD Over Voltage to 1.20v. Pg 2-10
Memory Over Voltage to 1.55v. Pg 2-12
DRAM Timing/Driving Configuration, set the first four timings to 9-9-9-25, leave the rest on 'Auto'.

Save and Exit the BIOS.

Try to re-create the crash scenario or just use the computer normally.
Let us know the results.
My System SpecsSystem Spec
19 Jul 2012   #18
cedsays

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Dave76 View Post
Your CMOS battery looks good.

The RAM frequency settings in HWiNFO64 are correct, this is just a confirmation, it doesn't mean there isn't an issue with RAM, motherboard, BIOS, etc.
Delete CPUZ and download and install a fresh copy.

What PSU are you using?

Do you have any Asus utilities installed?
If you do then un-install them for testing purposes.
They are known to cause system instability.

Download your motherboard manual: Asus M4A77TD
Let's manually set the RAM settings, this may stabilize them.

Make sure the DRAM frequency is still set to 1333MHz.
BIOS -> Advanced -> JumperFree Configuration -> DRAM Frequency -> Manual -> [1333 MHz]

In your BIOS: Advanced tab > Jumper Free Configuration >
Set these to Manual:
Set your VDD Over Voltage to 1.20v. Pg 2-10
Memory Over Voltage to 1.55v. Pg 2-12
DRAM Timing/Driving Configuration, set the first four timings to 9-9-9-25, leave the rest on 'Auto'.

Save and Exit the BIOS.

Try to re-create the crash scenario or just use the computer normally.
Let us know the results.

CPU-Z is stable at 660s. My computer has not froze yet on startup but now.. on shutup it hangs on the shutdown screen. And my computer seems to be a bit slower. well feels slower to me.
My System SpecsSystem Spec
19 Jul 2012   #19
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Did you manually set the BIOS settings that I recommended?

Do you have Asus utilities installed?

What PSU do you have?

Trying to help you but, need some feedback on what your doing.
My System SpecsSystem Spec
19 Jul 2012   #20
cedsays

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Dave76 View Post
Did you manually set the BIOS settings that I recommended?

Do you have Asus utilities installed?

What PSU do you have?

Trying to help you but, need some feedback on what your doing.
Did you manually set the BIOS settings that I recommended? I did

Do you have Asus utilities installed? I had an outdated ASACPI.SYS which writhziden had me update.

What PSU do you have? I have a diablotek 450Watt ATX Power supply

Just got a BSOD. Second one since the fist time this started happening. Also on some shutdown it freezes/hangs on the shutting down screen.
My System SpecsSystem Spec
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 Computer freezes multiply times on start up, requires hard reboot




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