Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Multiple BSOD... Driver IRQL error

10 Jul 2012   #1
tstevens83

Windows 7 Professional x64
 
 
Multiple BSOD... Driver IRQL error

Multiple BSOD with various programs running... even no programs and just background programs.

Windows 7 Professional - x64 - Full Retail version
system age varies - ~2-3 yrs
i have not reinstalled the OS and it's not the orginial


My System SpecsSystem Spec
.

10 Jul 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Device Concerns:
Code:
High Definition Audio Device	HDAUDIO\FUNC_01&VEN_8086&DEV_2804&SUBSYS_80860101&REV_1000\4&35A89E12&0&0301	This device cannot start.
Hardware devices are not working or are not detected in Windows may resolve the above.

Analysis:
All crashes blame NEOFLTR_650_16789.SYS which is part of your Juniper Networks software. Update the software or re-install it. It may be corrupted. If that does not resolve it, remove the software and test whether the crashes cease. If removing it resolves it but you need the software, contact Juniper support for help with the software.
Support - Juniper Networks
My System SpecsSystem Spec
11 Jul 2012   #3
tstevens83

Windows 7 Professional x64
 
 
how did you identify the file to blame for BSOD?

thank you for you support... i have a question: what information leads you to blame NEOFLTR_650_16789.SYS associated with Juniper Networks software? i looked at the dump files using BlueScreenView and it says ntoskrnl.exe caused the crashes. I went ahead and deleted the Juniper Networks software and i'm waiting to see if i get another crash.... so far so good.
My System SpecsSystem Spec
.


12 Jul 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

That is why we do not use BlueScreenView. The information it provides is vague at best and often just tells us that Windows is not working properly. If Windows were working properly, you would not need to use BlueScreenView.

Here is partial info from WinDbg (the software we use to debug the crashes). I have a tool I wrote that extracts the useful info from it. There is a similar tool provided by jcgriff2 and niemiro:
Code:
--------------------------------------------
--------------------START-------------------
--------------------------------------------
Loading Dump File [D:\Kingston\BSODDmpFiles\tstevens83\071012-26676-01.dmp]

Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64

System Uptime: 0 days 0:08:51.978

BugCheck D1, {0, 2, 8, 0}

*** WARNING: Unable to verify timestamp for NEOFLTR_650_16789.SYS

*** ERROR: Module load completed but symbols could not be loaded for NEOFLTR_650_16789.SYS

*** WARNING: Unable to verify timestamp for win32k.sys

*** ERROR: Module load completed but symbols could not be loaded for win32k.sys

Probably caused by : NEOFLTR_650_16789.SYS ( NEOFLTR_650_16789+d0c7 )

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

PROCESS_NAME:  System

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

STACK_TEXT:  
fffff800`04944878 fffff880`0122f0c7 : 00000000`000000cb 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`04944880 00000000`000000cb : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`09ba71c0 : NEOFLTR_650_16789+0xd0c7
fffff800`04944888 00000000`00000000 : 00000000`00000000 00000000`00000000 fffffa80`09ba71c0 00000000`00001000 : 0xcb


FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_NULL_IP_NEOFLTR_650_16789+d0c7

CPUID:        "Intel(R) Core(TM) i3 CPU         530  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2933

--------------------------------------------
---------------------END--------------------
--------------------------------------------
My System SpecsSystem Spec
12 Jul 2012   #5
tstevens83

Windows 7 Professional x64
 
 

thank you for you patience and information... i did download WinDbg and got it to read the dump file... i saw the reference to NEOFLTR_650_16789.SYS. now... it will be interesting to see if i can decode a BSOD dump file if it happens again. thank you again for you help.
My System SpecsSystem Spec
13 Jul 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

You're welcome. Let us know if you the problem ends up being solved, and you may also mark the thread solved at that time.

You may also find the following of interest when debugging the blue screen crashes: How I Debug Blue Screen Crashes. Feel free to post again if you want help learning, or you can send me a PM with any questions.
My System SpecsSystem Spec
Reply

 Multiple BSOD... Driver IRQL error




Thread Tools





Similar help and support threads
Thread Forum
BSOD , error driver IRQL NOT_LESS_OR_EQUAL
Evento Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>3</Version> <Level>1</Level> <Task>63</Task> ...
BSOD Help and Support
BSOD: Driver IRQL Not less than or Equal Error
Hi, I am getting random BSOD: Driver IRQL Not less than or Equal Error that I can't seem to rectify. It started occuring after using driver pack solution which has since been uninstalled. System specs and requested diagnostics tool info attached. Any help will be greatly appreciated.
BSOD Help and Support
BSOD giving error driver irql not less or equal
hi i recently bought a toshiba c660 289 about a month ago.i got a BSOD once before but recently iv had instances were iv been getting 5 such incidences in a day!I`m starting to think google chrome might be the cause but i need an expert to clarify for me.i attached all the files as instructed.any...
BSOD Help and Support
BSOD (IRQL driver error) on ejecting CD when using dbpoweramp
Windows 7 Professional 64-bit Pre-installed on system (Dell XPS 14z) All updates automatically downloaded, including SP1 Bought computer within last month. Problem occurs when using dbpoweramp to rip CDs into .flac files; program rips ok but then causes BSOD when CD ejects (whether manually...
BSOD Help and Support
BSOD - Driver IRQL Not Less Or Equal - error 0x000000d1
I'm now getting this BSOD every few minutes and I have no idea why. Computer is Dell Inspiron N311z. Computer is only a month or so old and was working perfectly until today. Report is attached.
BSOD Help and Support
BSOD driver-irql ndis.sys d1 error
I have had no problems with my system since buying it 6 months ago. Today I am getting BSOD when booting, and am only able to run it in Safe Mode. I cannot run in Safe mode with Networking. I have tried a System Restore (no help), run a memory diagnostic (no problems found) and uninstalled the...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:58.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App