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| 11 Jul 2012 | #1 |
| | Restart not working Can anyone help please. Windows 7 64 bit Acer laptop 5810TZG If I select "Restart" the process seems to commence. When it reaches the stage of a black screen, nothing else happens. It is not "Off". I have to hold down the power button for several seconds to get it off and then I can restart normally. |
My System Specs | |
| 11 Jul 2012 | #2 |
| | BSOD Posting Instructions: I do not have much information to go on since I do not have the system logs. The http://www.sevenforums.com/crashes-d...tructions.html provide those logs and can help with problems other than blue screen crashes. Please follow those instructions. In the meantime, I will give you some general troubleshooting steps through a tutorial made by one of our experts. General Troubleshooting: Go through the Troubleshooting Steps for Windows 7 |
| My System Specs |
Warning
WARNING: Some steps in that tutorial involve removing the system case or system panels and can void your warranty!!! |
Restart not working problems?
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