Windows 7: Random BSOD

2goldfish · 11 Jul 2012

Hi

I have a 4 year old HP Pavilion m9117.fr that came with Vista but running Windows 7 Ultimate for 2 years now, re-installed a few months ago. I've filled out my specs in my profile and tried to follow the BSOD posting instructions.

So I get random BSOD (or sometimes simple freezes) with varying messages, most often "Driver IRQL NOT LESS OR EQUAL". I've run Memtest 86+ and found no error. I've updated the drivers on my BIOS and my graphics card.

My latest error report :

Quote:

System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2012-07-11T07:07:08.724000000Z

EventRecordID 8168

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Cedric-PC

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 26
BugcheckParameter1 0x5002
BugcheckParameter2 0xfffff70001080000
BugcheckParameter3 0x4ed0
BugcheckParameter4 0x8005c14fffffffe
SleepInProgress false
PowerButtonTimestamp 0

I've been having this problem for a whil now and I still can't figure it out. Please help me

writhziden · 11 Jul 2012

Software Concerns:

Code:
Start Menu\Programs\McAfee Security Scan Plus
Start Menu\Programs\Spybot - Search & Destroy 2
Spybot Search and Destroy and McAfee Security Scan Plus are not the best malware/spyware/standalone utilities. McAfee may cause conflicts with avast!. Take a look at Good and Free system security combination. for better options.

Analysis:

Graphics Card Crashes:
Some crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.

If you are overclocking any hardware, please stop.

Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.

Download the drivers you want for your display card(s)

Click Start Menu

Click Control Panel

Click Uninstall a program

For NVIDIA:
Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)

Restart your computer

Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel

If any remain of the above, uninstall one at a time

If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed

Restart your computer after uninstalling drivers for all display cards

Install the driver you selected for the display cards once Windows starts

Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.

Corrupted avast!:
Your installation of avast! may be corrupted. Re-install it:
Remove avast! with the avast! Uninstall Utility | Download aswClear for avast! Removal...

Download a fresh copy of avast! 2012...

Install avast! with the fresh installer...

2goldfish · 16 Jul 2012

Thank you for your answer. I've uninstalled McAfee and installed free Malwarebytes and free Superantispyware, and also Microsoft Security Esentials. They make my computer lag quite a bit when they're all running simultaneously, but that's another problem.

I ran System File cheker without finding any error and re-installed Avast. I'll stay with the latest driver for my graphic card for now, as I've just installed it, and wait to see if any new error occurs. It sometimes doesn't happen for days, and I'm not home much these day, so testing different drivers could take some time.

Anyway, thanks a lot for your help, and I'll keep you updated if changing my graphic card driver doesn't help.

writhziden · 17 Jul 2012

When you say: