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Windows 7: BSOD error by NVLDDMKM.SYS

11 Jul 2012   #1

Windows 7 Ultimate x64

Hi, I have a ASUS K55V computer notebook and now always show blue screen when I rate Window Experience Index (Code NVLDDMKM.sys) . I've just install window 7 64x Ultimate for 4 days ago . No other program

My system is:
Windows 7 64x Ultimate
Intel Core i7-3610QM @ 2.30 GHz
8 GB DDR3 memory
NVidia Geforce 610M video card
Harddisk 750 GB
Computer is about 5 days ago

My System SpecsSystem Spec

11 Jul 2012   #2

Windows 7 Professional x64 SP1

Have you tried performing a clean install of your Graphics Driver?
My System SpecsSystem Spec
12 Jul 2012   #3
Microsoft MVP


If that doesn't work:

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.
My System SpecsSystem Spec

12 Jul 2012   #4

Windows 7 Ultimate x64

Thanks , but it doesn't work what should I do then.

Sorry , I forget to attach the analysis here it is.
My System SpecsSystem Spec
12 Jul 2012   #5
Microsoft MVP


No memory dumps in the attached reports. Please do the following:
Upload Dump Files:
NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDumpMore info on dump file options here: Overview of memory dump file options for Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2
Please install a fresh copy of the Intel ProSet Wireless software (as it has configuration issues). You can get the latest version at

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows 7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

No sign of memory dumps, but plenty of Kernel Events (likely to be hardware problems)
What results did you have when running OCCT (it's installed on your system)?

Try the free diagnostics listed here: Hardware Diagnostics
My System SpecsSystem Spec
13 Jul 2012   #6

Windows 7 Ultimate x64

Now I FOund MEMORY.DMP but it's 150 MB , Now I'm uploading

I running OCCT but found nothing .

If it likely to be hardware problems , I bought it for 1 week ,the shop told me ASUS can change a new one if in 2 weeks , Should I take it to the shop and change a new one ?

Thanks so much.
My System SpecsSystem Spec
13 Jul 2012   #7

Windows 7 Ultimate x64

Here is MEMORY.DMP 2 parts
Part 1 : MEMORY.part1.rar
Part 2 : ??? ??????? :: ?????? ?????????? ! ????????????? 500MB :: ????????? MEMORY.part2.rar ::

Thanks again

Sorry for 2nd part web MF was crash while I upload it.
My System SpecsSystem Spec
13 Jul 2012   #8
Microsoft MVP


Did you follow the instructions to set your system for Minidumps? Set MiniDump
If so, let's just wait to see if you have any more BSOD's.

How did you split the memory dump into 2 parts? What do I use to join the 2 parts back together?
My System SpecsSystem Spec


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