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Windows 7: BSOD when starting Minecraft

12 Jul 2012   #1

Windows 7 Ultimate 32bit
 
 
BSOD when starting Minecraft

Hello,

My friend had a lot of problems with minecraft lately and he litterly tried almost everything, but nothing helped. So I decided to make a account here. So, his problem:

When he starts minecraft he immediately gets a bluescreen. He can run any other game ( LoL, Battefield 3 ) perfectly fine. He has updated all his drivers and stuff so we have no idea what the problem is...

Specs:

Windows 7 Ultimate, 32bit ( retail and installed 2 months ago )
Hardware is around 1 year old.
AMD Phenom II X4 955
ATI Radeon 58xx HD
4gb ram

I will add the dump files tommorow because I don't have acces to his computer atm

Thanks in advance

My System SpecsSystem Spec
.

12 Jul 2012   #2

Windows 7 Professional x64 SP1
 
 

Tried reinstalling minecraft? (Deleting all files related to minecraft, reinstalling from their site)
Checked that his Java files are up to date?
My System SpecsSystem Spec
13 Jul 2012   #3

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by Mintos45 View Post
Tried reinstalling minecraft? (Deleting all files related to minecraft, reinstalling from their site)
Checked that his Java files are up to date?
We deleted the whole minecraft folder and reinstalled Java, it didn't work :/
My System SpecsSystem Spec
.


13 Jul 2012   #4

Windows 7 Home Premium 64 Bit
 
 

Let us know when you have a chance to get the crash reports together. Just wanted to let you know that the BSOD Team didn't miss you.

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
14 Jul 2012   #5

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
Let us know when you have a chance to get the crash reports together. Just wanted to let you know that the BSOD Team didn't miss you.

http://www.sevenforums.com/crashes-d...tructions.html
Oh, awesome! My friend will come online in a few hours, then I will attach the dump file
My System SpecsSystem Spec
14 Jul 2012   #6

Windows 7 Ultimate 32bit
 
 
Dump file

So here are the files
My System SpecsSystem Spec
14 Jul 2012   #7

Windows 7 Home Premium 64 Bit
 
 

All crashes appear to be caused by the G-Data antivirus software. Remove it with the G-Data AVCleaner and replace it with either of these:
G-Data may not be the actual cause and may just be masking the true culprit. If so, doing the above will at least help track it down. If G-Data was not the cause, it may be re-installed later.


3rd Party Drivers that are Out of Date:
Code:
ASACPI.sys Thu Aug 12 20:52:52 2004 (411C2D04)
Rt86win7.sys Thu Feb 26 02:04:22 2009 (49A65B16)
ASACPI.sys:
Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:
  1. Going to the Asus motherboard support site
    When you reach the website:
  2. Scroll down the page and click Utilities
  3. Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
  4. Search for "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (without quotes)
  5. Download and install the driver.
  6. After installation is complete, verify that it installed correctly.
    • Click Start Menu
    • Click My Computer
    • Go to C:\WIndows\System32\drivers\
    • Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)

Rt86win7.sys:
The Realtek Ethernet driver should be updated from the motherboard support site. If you need help, please fill in your system specs in your profile and not in a post in this thread: System Info - See Your System Specs
My System SpecsSystem Spec
15 Jul 2012   #8

Windows 7 Ultimate 32bit
 
 

Dude! You are freaking amazing! It works PERFECTLY now <3
If I have any other problems I will come back, for sure!
My System SpecsSystem Spec
15 Jul 2012   #9

Windows 7 Home Premium 64 Bit
 
 

Awesome news! When you are completely confident the problem is solved, please post back and mark the thread solved at that time.
My System SpecsSystem Spec
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 BSOD when starting Minecraft




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