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Windows 7: Status 0xc000000f I'm stuck and don't know anything about computers!!!

12 Jul 2012   #1

Windows 7 Home Premium
 
 
Status 0xc000000f I'm stuck and don't know anything about computers!!!

Hey I have a Gateway ZX6961 Windows 7 Prem OA Acer. It's a touch screen, and the guy at best buy sold me the computer fully loaded so I was given no discs. Everytime I turn it on it comes up that I need installation and backup or restore discs or whatever. I have no discs. It says status 0xc000000f. I have no idea what to do. The geek squad told me my hard drive failed, but the computer says it may be a hardware problem or a software change may be the problem. Please help I have no idea what I'm doing and I know absolutely nothing about computers. Please.

My System SpecsSystem Spec
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13 Jul 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Work through the steps for Troubleshooting Windows 7 Failure to Boot and report back after each step what your results were. We may provide additional troubleshooting based on your results.
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 Status 0xc000000f I'm stuck and don't know anything about computers!!!





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