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Windows 7: BSOD after use, error 0x0000003b, 0x1000007e, and 0x0000001a

13 Jul 2012   #1

Windows 7 Home Premium 64bit
 
 
BSOD after use, error 0x0000003b, 0x1000007e, and 0x0000001a

I know what the errors are but how should i fix them here is what Blue Screen View says:
Most Resent-0x0000003b SYSTEM_SERVICE_EXCEPTION
0x1000007e SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
0x0000001a MEMORY_MANAGEMENT (I have had multiple MM blue screens)
ran a memtest86+ and it came up with about 290,000 errors, This is a new build I threw together a couple of weeks ago so I am thinking about sending the ram in, could i get some help with this.


My System SpecsSystem Spec
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13 Jul 2012   #2

Windows 7 Home Premium 64bit
 
 

Sorry I am kinda new to this forum, anyways here is the BSOD zip file and my basic system specs: 64-bit windows 7 OEM that i got from newegg and applied myself both the software and hardware are only about two weeks old. Hope I can get some help now.
My System SpecsSystem Spec
13 Jul 2012   #3

Windows 7 Home Premium 64bit
 
 

OH yea, forgot to tell you, i think the only time that the memory management BSODs happen is when i get above like 4gb or 8gb so i think it may be my second or third stick of my four causing this.
My System SpecsSystem Spec
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13 Jul 2012   #4

Windows 7 Home Premium 64 Bit
 
 

See Memtest86+ paying close attention to Part 3 of the tutorial. If you had errors, it is a pretty safe bet that you have a bad module or a bad motherboard slot.
For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
13 Jul 2012   #5

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
See Memtest86+ paying close attention to Part 3 of the tutorial. If you had errors, it is a pretty safe bet that you have a bad module or a bad motherboard slot.
For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.
Thanks for the quick reply, I will do this as soon as my bro gets off the computer and post results.
My System SpecsSystem Spec
13 Jul 2012   #6

Windows 7 Home Premium 64bit
 
 

Well after taking ALL the steps I've pinpointed my bad stick of ram, thanks Jonathan_King and writhziden for all the help. In the morning I will post results on the memtest I am running and will run all night on the other 3 sticks of ram to double check those and their slots. Thankfully the ram is still under Newegg's return policy so i will get the bad stick replaced and thank you again for all of your help.
My System SpecsSystem Spec
14 Jul 2012   #7

Windows 7 Home Premium 64 Bit
 
 

You're welcome.

Sounds like you have done good steps. Let us know how the system responds with the bad module removed and also after the RAM is returned from the RMA.
My System SpecsSystem Spec
14 Jul 2012   #8

Windows 7 Home Premium 64bit
 
 

Well it did 4 passes with no errors on the other three sticks of ram so I' happy, gonna send the other one in and thanks again.
My System SpecsSystem Spec
14 Jul 2012   #9

Windows 7 Home Premium 64 Bit
 
 

You're welcome again. Glad you're happy.

Look forward to a reply after you get the RAM replacement.
My System SpecsSystem Spec
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 BSOD after use, error 0x0000003b, 0x1000007e, and 0x0000001a




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