| Windows 7: BSOD after use, error 0x0000003b, 0x1000007e, and 0x0000001a |
13 Jul 2012
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#1 | | Windows 7 Home Premium 64bit |
BSOD after use, error 0x0000003b, 0x1000007e, and 0x0000001a I know what the errors are but how should i fix them here is what Blue Screen View says:
Most Resent-0x0000003b SYSTEM_SERVICE_EXCEPTION
0x1000007e SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
0x0000001a MEMORY_MANAGEMENT (I have had multiple MM blue screens)
ran a memtest86+ and it came up with about 290,000 errors, This is a new build I threw together a couple of weeks ago so I am thinking about sending the ram in, could i get some help with this. | My System Specs |
| OS Windows 7 Home Premium 64bit CPU AMD FX 8120 @ 3423MHz Motherboard Gigabyte GA-970A-D3 Memory CORSAIR Vengeance (4 x 4GB)Model CMZ16GX3M4A1600C9 (Black) Graphics Card POWERCOLOR|AX7850 2GBD5-2DH R Monitor(s) Displays Samsung 24" LED Screen Resolution 1920x1080 PSU ROSEWILL| RG530-S12 530W RT Case ROSEWILL|CHALLENGER RT Cooling Case Fans: 1x140mm 2x140mm CPU Cooler: ZALMAN|CNPS9900ALED R Hard Drives Seagate ST1000DM003-9YN162 ATA Device 1TB (1000GB) Internet Speed Downstream: 24Mbps Upstream: 6Mbps |
13 Jul 2012
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#2 | | Windows 7 Home Premium 64bit |
Sorry I am kinda new to this forum, anyways here is the BSOD zip file and my basic system specs: 64-bit windows 7 OEM that i got from newegg and applied myself both the software and hardware are only about two weeks old. Hope I can get some help now.
Last edited by southparkkids; 13 Jul 2012 at 12:21 PM..
Reason: Didn't know attachments came attached
| My System Specs | | OS Windows 7 Home Premium 64bit CPU AMD FX 8120 @ 3423MHz Motherboard Gigabyte GA-970A-D3 Memory CORSAIR Vengeance (4 x 4GB)Model CMZ16GX3M4A1600C9 (Black) Graphics Card POWERCOLOR|AX7850 2GBD5-2DH R Monitor(s) Displays Samsung 24" LED Screen Resolution 1920x1080 PSU ROSEWILL| RG530-S12 530W RT Case ROSEWILL|CHALLENGER RT Cooling Case Fans: 1x140mm 2x140mm CPU Cooler: ZALMAN|CNPS9900ALED R Hard Drives Seagate ST1000DM003-9YN162 ATA Device 1TB (1000GB) Internet Speed Downstream: 24Mbps Upstream: 6Mbps |
13 Jul 2012
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#3 | | Windows 7 Home Premium 64bit |
OH yea, forgot to tell you, i think the only time that the memory management BSODs happen is when i get above like 4gb or 8gb so i think it may be my second or third stick of my four causing this. | My System Specs | | OS Windows 7 Home Premium 64bit CPU AMD FX 8120 @ 3423MHz Motherboard Gigabyte GA-970A-D3 Memory CORSAIR Vengeance (4 x 4GB)Model CMZ16GX3M4A1600C9 (Black) Graphics Card POWERCOLOR|AX7850 2GBD5-2DH R Monitor(s) Displays Samsung 24" LED Screen Resolution 1920x1080 PSU ROSEWILL| RG530-S12 530W RT Case ROSEWILL|CHALLENGER RT Cooling Case Fans: 1x140mm 2x140mm CPU Cooler: ZALMAN|CNPS9900ALED R Hard Drives Seagate ST1000DM003-9YN162 ATA Device 1TB (1000GB) Internet Speed Downstream: 24Mbps Upstream: 6Mbps |
13 Jul 2012
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#4 | | Windows 7 Home Premium 64 Bit Colorado |
See Memtest86+ paying close attention to Part 3 of the tutorial. If you had errors, it is a pretty safe bet that you have a bad module or a bad motherboard slot. For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:- Shut down and turn off your computer.
- Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
- Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
- Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer. | My System Specs | | System Manufacturer/Model Number HP Pavilion e9110t OS Windows 7 Home Premium 64 Bit CPU Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz Motherboard Pegatron IPIEL-LA3 Memory 6.00 GB Hundai HMT125U6BFR8C-H9 Graphics Card ATI Radeon HD 4850 Sound Card Realtek High Definition Audio/ATI High Definition Audio Monitor(s) Displays Acer AL2216W Screen Resolution 1680x1050 Keyboard HP Keyboard Mouse HP Mouse PSU Unknown/installed by HP Case HP generic case Cooling Intel Stock Cooling Hard Drives Hitachi HDP725050GLA360 ATA Device 500 GB Internet Speed Download: 19.15 Mbps Upload: 1.67 Mbps Other Info Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter |
13 Jul 2012
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#5 | | Windows 7 Home Premium 64bit |

Quote: Originally Posted by writhziden See Memtest86+ paying close attention to Part 3 of the tutorial. If you had errors, it is a pretty safe bet that you have a bad module or a bad motherboard slot. For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:- Shut down and turn off your computer.
- Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
- Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
- Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer. Thanks for the quick reply, I will do this as soon as my bro gets off the computer and post results. | My System Specs | | OS Windows 7 Home Premium 64bit CPU AMD FX 8120 @ 3423MHz Motherboard Gigabyte GA-970A-D3 Memory CORSAIR Vengeance (4 x 4GB)Model CMZ16GX3M4A1600C9 (Black) Graphics Card POWERCOLOR|AX7850 2GBD5-2DH R Monitor(s) Displays Samsung 24" LED Screen Resolution 1920x1080 PSU ROSEWILL| RG530-S12 530W RT Case ROSEWILL|CHALLENGER RT Cooling Case Fans: 1x140mm 2x140mm CPU Cooler: ZALMAN|CNPS9900ALED R Hard Drives Seagate ST1000DM003-9YN162 ATA Device 1TB (1000GB) Internet Speed Downstream: 24Mbps Upstream: 6Mbps |
13 Jul 2012
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#6 | | Windows 7 Home Premium 64bit |
Well after taking ALL the steps I've pinpointed my bad stick of ram, thanks Jonathan_King and writhziden for all the help. In the morning I will post results on the memtest I am running and will run all night on the other 3 sticks of ram to double check those and their slots. Thankfully the ram is still under Newegg's return policy so i will get the bad stick replaced and thank you again for all of your help. | My System Specs | | OS Windows 7 Home Premium 64bit CPU AMD FX 8120 @ 3423MHz Motherboard Gigabyte GA-970A-D3 Memory CORSAIR Vengeance (4 x 4GB)Model CMZ16GX3M4A1600C9 (Black) Graphics Card POWERCOLOR|AX7850 2GBD5-2DH R Monitor(s) Displays Samsung 24" LED Screen Resolution 1920x1080 PSU ROSEWILL| RG530-S12 530W RT Case ROSEWILL|CHALLENGER RT Cooling Case Fans: 1x140mm 2x140mm CPU Cooler: ZALMAN|CNPS9900ALED R Hard Drives Seagate ST1000DM003-9YN162 ATA Device 1TB (1000GB) Internet Speed Downstream: 24Mbps Upstream: 6Mbps |
14 Jul 2012
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#7 | | Windows 7 Home Premium 64 Bit Colorado |
You're welcome.
Sounds like you have done good steps. Let us know how the system responds with the bad module removed and also after the RAM is returned from the RMA. | My System Specs | | System Manufacturer/Model Number HP Pavilion e9110t OS Windows 7 Home Premium 64 Bit CPU Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz Motherboard Pegatron IPIEL-LA3 Memory 6.00 GB Hundai HMT125U6BFR8C-H9 Graphics Card ATI Radeon HD 4850 Sound Card Realtek High Definition Audio/ATI High Definition Audio Monitor(s) Displays Acer AL2216W Screen Resolution 1680x1050 Keyboard HP Keyboard Mouse HP Mouse PSU Unknown/installed by HP Case HP generic case Cooling Intel Stock Cooling Hard Drives Hitachi HDP725050GLA360 ATA Device 500 GB Internet Speed Download: 19.15 Mbps Upload: 1.67 Mbps Other Info Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter |
14 Jul 2012
|
#8 | | Windows 7 Home Premium 64bit |
Well it did 4 passes with no errors on the other three sticks of ram so I' happy, gonna send the other one in and thanks again. | My System Specs | | OS Windows 7 Home Premium 64bit CPU AMD FX 8120 @ 3423MHz Motherboard Gigabyte GA-970A-D3 Memory CORSAIR Vengeance (4 x 4GB)Model CMZ16GX3M4A1600C9 (Black) Graphics Card POWERCOLOR|AX7850 2GBD5-2DH R Monitor(s) Displays Samsung 24" LED Screen Resolution 1920x1080 PSU ROSEWILL| RG530-S12 530W RT Case ROSEWILL|CHALLENGER RT Cooling Case Fans: 1x140mm 2x140mm CPU Cooler: ZALMAN|CNPS9900ALED R Hard Drives Seagate ST1000DM003-9YN162 ATA Device 1TB (1000GB) Internet Speed Downstream: 24Mbps Upstream: 6Mbps |
14 Jul 2012
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#9 | | Windows 7 Home Premium 64 Bit Colorado |
You're welcome again. Glad you're happy.
Look forward to a reply after you get the RAM replacement. | My System Specs | | System Manufacturer/Model Number HP Pavilion e9110t OS Windows 7 Home Premium 64 Bit CPU Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz Motherboard Pegatron IPIEL-LA3 Memory 6.00 GB Hundai HMT125U6BFR8C-H9 Graphics Card ATI Radeon HD 4850 Sound Card Realtek High Definition Audio/ATI High Definition Audio Monitor(s) Displays Acer AL2216W Screen Resolution 1680x1050 Keyboard HP Keyboard Mouse HP Mouse PSU Unknown/installed by HP Case HP generic case Cooling Intel Stock Cooling Hard Drives Hitachi HDP725050GLA360 ATA Device 500 GB Internet Speed Download: 19.15 Mbps Upload: 1.67 Mbps Other Info Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter BSOD after use, error 0x0000003b, 0x1000007e, and 0x0000001a problems? All times are GMT -5. The time now is 01:49 PM. | |