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Windows 7: system crash during game play & blue screen error after sleep

14 Jul 2012   #11
Tekno Venus

Windows 7 Home Premium 64bit (O.E.M)
 
 

You want this one.

Quote:
windows6.1-KB976932-X64.exe - This application installs Sp1 to a 64-bit machine running Windows 7 or Windows Server 2008 R2.



My System SpecsSystem Spec
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19 Jul 2012   #12
albingeorge

windows 7 home Premium x64
 
 

i have installed sp1,, but it doesnt solve my problems.. all goes as wrong as before.. please any one help me.. plss..
My System SpecsSystem Spec
19 Jul 2012   #13
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Concerning the "Test Mode" thing, this article explains it and how to remove it:

How to disable the "Test mode Windows 7 build 7600" message that is displayed in Windows

Understand that while this will remove the prompt and whatnot, it will not resolve why test mode activated in the first place. There is some driver or set of drivers that labeled themselves as being in the "testing phase" and are therefore exempt from typical Windows driver signing protocol.

From the crashdumps I do see most of them involving glaui64.sys, which is most likely for a Huwei router or other network device that's connected to your system via USB. The driver for it is old, as in 2007 old, so you will want to see if you can't find an update for it. If there are no updates for it, try updating all your drivers from the Sony website. If that does not resolve this, then you may need to replace the network device or connect it in the standard fashion via a network cable instead of the USB.
My System SpecsSystem Spec
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19 Jul 2012   #14
albingeorge

windows 7 home Premium x64
 
 

This driver is used with my "Conexant USB IAD LAN Modem", i doesn't have an Ethernet LAN cable for this, when i trying to update this driver it says you have the best and updated software installed. does my problem require to delete this driver? if i do so could i get an alternative for this driver, so that i could further use my router on USB itself?
My System SpecsSystem Spec
19 Jul 2012   #15
albingeorge

windows 7 home Premium x64
 
 

Now I am not concerned of removing the message on the corner of my desktop as it does not annoying me.. i just want to clean my computer from the error that cause the error and crash of my system. Now the problem is so worse that it made my computer to a freeze stage that i couldn't move my cursor, or go for Alt+Ctrl+Delete combination, or anything else other than removing my battery and restart.. as this restart doesn't save a crash dump file it rather found difficult to have a document on that crash.. what should i do? does deleting the "glaui64.sys" fix this problem?
My System SpecsSystem Spec
22 Jul 2012   #16
albingeorge

windows 7 home Premium x64
 
 

hello,
My System SpecsSystem Spec
22 Jul 2012   #17
Tekno Venus

Windows 7 Home Premium 64bit (O.E.M)
 
 

Hello,
I am very sorry for the delay, I have had a lot going on!

Anyway, a complete computer freeze is often due to a hardware issue. Don't worry about the 'glaui64.sys' driver for now, proceed with the following steps:

Please run Memtest86+ to check your RAM. Let it run for 6-8 passes overnight as described in the tutorial. Pay particular attention to parts 2 and 3.

Also check your HDD for errors using Seatools and chkdsk.. Download and create a bootable version of the Seatools for DOS program as described here. For check disk, follow this tutorial: Disk Check

Stephen
My System SpecsSystem Spec
23 Jul 2012   #18
albingeorge

windows 7 home Premium x64
 
 

thank you dear.. will post back soon..
My System SpecsSystem Spec
23 Jul 2012   #19
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

EDIT: Ok, I read your post stating your freezes are getting worse to the point of locking up your cursor. This sounds like a degrading performance common with hardware failure. Run the memory test as Techno recommended, as well as his recommendation for Seatools. If that also shows up nothing, then you're dealing with hardware that's not easily replaceable or able to be diagnosed properly (motherboard, CPU, or PSU). Unless you have an active warranty with Sony, your best bet is to probably start looking for a replacement system. You can also try swapping parts out, starting with the PSU, but it's up to you whether it's worth the time and effort to do so.
My System SpecsSystem Spec
04 Aug 2012   #20
albingeorge

windows 7 home Premium x64
 
 

thank you buddies for your support. i got my problems solved by changing my router to Ethernet cable.. but doesn't solve problems with computer graphics. any way i am closing this thread..
My System SpecsSystem Spec
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 system crash during game play & blue screen error after sleep




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