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Windows 7: system crash during game play & blue screen error after sleep


13 Jul 2012   #1

windows 7 home Premium x64
 
 
system crash during game play & blue screen error after sleep

My system keeping force closing full screen video games like GTA SANANDREAS, and often showing blue screen error or putting the system into freeze stage such that i was not able to use even alt + Ctrl + delete to get into the security screen.

System also showing the blue screen error page after my laptop awake from sleep or hibernation..

i am using Windows 7 . . .
- x64 architecture
- original windows 7 Home premium (but i don't know why it showing "test mode windows 7 Build 7600" on my desktop)
- built in OS from Sony VAIO (OEM)

- age 2 years,
- haven't re-installed my OS yet.
Please reply me as soon as possible.. Thanks in advance for your help..

My System SpecsSystem Spec
.

13 Jul 2012   #2

windows 7 home Premium x64
 
 
Oem info

My oem info...
My System SpecsSystem Spec
13 Jul 2012   #3

Windows 7 Home Premium 64bit (O.E.M)
 
 

Hello and welcome to the forums!

Your reports indicate a possible bad Windows install. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.
Quote   Quote: Originally Posted by Brink
NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. Select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)

Stephen
My System SpecsSystem Spec
.


13 Jul 2012   #4

windows 7 home Premium x64
 
 
windows genuine advantage tool verification report

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
Windows Product ID: 00359-OEM-8992687-00016
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {7B2D3F63-E590-4B07-8A95-F9A701EA00F8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7B2D3F63-E590-4B07-8A95-F9A701EA00F8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-2858736700-1242489421-27085546</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEB4D4E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R1140Y8</Version><SMBIOSVersion major="2" minor="6"/><Date>20101006000000.000000+000</Date></BIOS><HWID>82BB3607018400FC</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800016-02-2057-7600.0000-0062011
Installation ID: 005790165431967755016680880014621752497435013421984504
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: CGKHQ
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 14-07-2012 09:23:27 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:16:2012 15:10
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAEAAwABAAEAAAABAAAABgABAAEA6GFgqYyTUsce7vpFPrJGKlhLNjJOf3KKvkEhfuYDXF0=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			Sony		VAIO
  FACP			Sony		VAIO
  HPET			Sony		VAIO
  MCFG			Sony		VAIO
  SLIC			Sony		VAIO
  SSDT			Sony		VAIO
  SSDT			Sony		VAIO

Thanks For Your Response.
My System SpecsSystem Spec
13 Jul 2012   #5

Windows 7 Home Premium 64 Bit
 
 

My System SpecsSystem Spec
13 Jul 2012   #6

windows 7 home Premium x64
 
 

Thank you for your immediate response dear. but my actual problem is not the message that displayed at the corner.. any way i am pleased to see that you are helping me.. Now i am installing that updates. but as my internet speed is too good I will be finishing that 350MB file in 2hrs with IDM.
Help Me in the blue screen error problem while waiting for the download to complete. (sorry for my bad english)
My System SpecsSystem Spec
14 Jul 2012   #7

Windows 7 Home Premium 64bit (O.E.M)
 
 

We understand you completly! Downloading and installing SP1 could actually solve your issues believe it or not. SP1 includes many hot fixes and other improvements.

In regards to the message in the lower right hand corner, I think we need to try and solve that before your BSOD's. Just bear with us and your problems will be solved, I assure you

Stephen
My System SpecsSystem Spec
14 Jul 2012   #8

windows 7 home Premium x64
 
 

Definitely i am trying to install it.. but dis could be a very big file so downloading it take hours..
Actually i hadn't even complete the 340+MB file now.. i will post back after i finish them.

can you just say what those files in your links meant for?
My System SpecsSystem Spec
14 Jul 2012   #9

Windows 7 Home Premium 64 Bit
 
 

The links given prepare the system for Service Pack 1 by making sure all the update files are compatible with the installation of SP1. They also make sure your system is as up to date as possible to avoid possible conflicts during the installation of SP1.

SP1 provides hotfixes as Stephen says, and it also can replace corrupted Windows files during its installation to provide more system stability. I have seen a number of users' problems solved by installing all Windows updates.
My System SpecsSystem Spec
14 Jul 2012   #10

windows 7 home Premium x64
 
 

Friends, When i follow the link to download windows 7 sp1 it shows multiple files to download.. which one i should choose?
My System SpecsSystem Spec
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 system crash during game play & blue screen error after sleep




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