system crash during game play & blue screen error after sleep

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  1. Posts : 14
    windows 7 home Premium x64
       #1

    system crash during game play & blue screen error after sleep


    My system keeping force closing full screen video games like GTA SANANDREAS, and often showing blue screen error or putting the system into freeze stage such that i was not able to use even alt + Ctrl + delete to get into the security screen.

    System also showing the blue screen error page after my laptop awake from sleep or hibernation..

    i am using Windows 7 . . .
    - x64 architecture
    - original windows 7 Home premium (but i don't know why it showing "test mode windows 7 Build 7600" on my desktop)
    - built in OS from Sony VAIO (OEM)

    - age 2 years,
    - haven't re-installed my OS yet.
    Please reply me as soon as possible.. Thanks in advance for your help..
    Last edited by albingeorge; 13 Jul 2012 at 13:50.
      My Computer


  2. Posts : 14
    windows 7 home Premium x64
    Thread Starter
       #2

    Oem info


    My oem info...
      My Computer


  3. Posts : 719
    Windows 7 Home Premium 64bit (O.E.M)
       #3

    Hello and welcome to the forums!

    Your reports indicate a possible bad Windows install. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.
    Brink said:
    NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

    7. Select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)

    Stephen
      My Computer


  4. Posts : 14
    windows 7 home Premium x64
    Thread Starter
       #4

    windows genuine advantage tool verification report


    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
    Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
    Windows Product ID: 00359-OEM-8992687-00016
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {7B2D3F63-E590-4B07-8A95-F9A701EA00F8}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7B2D3F63-E590-4B07-8A95-F9A701EA00F8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-2858736700-1242489421-27085546</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCEB4D4E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R1140Y8</Version><SMBIOSVersion major="2" minor="6"/><Date>20101006000000.000000+000</Date></BIOS><HWID>82BB3607018400FC</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7600.16385
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800016-02-2057-7600.0000-0062011
    Installation ID: 005790165431967755016680880014621752497435013421984504
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: CGKHQ
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 14-07-2012 09:23:27 AM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:16:2012 15:10
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: OAAAAAEAAwABAAEAAAABAAAABgABAAEA6GFgqYyTUsce7vpFPrJGKlhLNjJOf3KKvkEhfuYDXF0=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			Sony		VAIO
      FACP			Sony		VAIO
      HPET			Sony		VAIO
      MCFG			Sony		VAIO
      SLIC			Sony		VAIO
      SSDT			Sony		VAIO
      SSDT			Sony		VAIO

    Thanks For Your Response.
      My Computer

  5.   My Computer


  6. Posts : 14
    windows 7 home Premium x64
    Thread Starter
       #6

    Thank you for your immediate response dear. but my actual problem is not the message that displayed at the corner.. any way i am pleased to see that you are helping me.. Now i am installing that updates. but as my internet speed is too good I will be finishing that 350MB file in 2hrs with IDM.
    Help Me in the blue screen error problem while waiting for the download to complete. (sorry for my bad english)
      My Computer


  7. Posts : 719
    Windows 7 Home Premium 64bit (O.E.M)
       #7

    We understand you completly! Downloading and installing SP1 could actually solve your issues believe it or not. SP1 includes many hot fixes and other improvements.

    In regards to the message in the lower right hand corner, I think we need to try and solve that before your BSOD's. Just bear with us and your problems will be solved, I assure you :)

    Stephen
      My Computer


  8. Posts : 14
    windows 7 home Premium x64
    Thread Starter
       #8

    Definitely i am trying to install it.. but dis could be a very big file so downloading it take hours..
    Actually i hadn't even complete the 340+MB file now.. i will post back after i finish them. :)

    can you just say what those files in your links meant for?
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #9

    The links given prepare the system for Service Pack 1 by making sure all the update files are compatible with the installation of SP1. They also make sure your system is as up to date as possible to avoid possible conflicts during the installation of SP1.

    SP1 provides hotfixes as Stephen says, and it also can replace corrupted Windows files during its installation to provide more system stability. I have seen a number of users' problems solved by installing all Windows updates.
      My Computer


  10. Posts : 14
    windows 7 home Premium x64
    Thread Starter
       #10

    Friends, When i follow the link to download windows 7 sp1 it shows multiple files to download.. which one i should choose?
      My Computer


 
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