Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when computer autolocks, error 1000007e

13 Jul 2012   #1
flea2005

Windows 7 Home Premium 64bit
 
 
BSOD when computer autolocks, error 1000007e

Hi, I purchased an HP dvt6-7000 laptop about a month ago - Windows home premium 64 bit. Am using it for work, but recently it's started crashing whenever I leave the computer and it auto-locks. I tried disabling sleep but it still crashes. I called HP support and they had me test the memory and hard drive in Bios, and update the BIOS, but it still crashed.

I've attached the dump files, and also copied and pasted the error code below.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880076F0D12
BCP3: FFFFF8800B41ABE8
BCP4: FFFFF8800B41A440
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


My System SpecsSystem Spec
.
13 Jul 2012   #2
JaidynM

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

The dumps point to dlkmd.sys, a driver associated with 'WDDM KMD Loader - DisplayLink Core Software'. From the below link, please download the latest version of the program. If the crashes continue, uninstall the program.
DisplayLink: Windows Software
My System SpecsSystem Spec
16 Jul 2012   #3
flea2005

Windows 7 Home Premium 64bit
 
 

updated the driver last night and let it go to sleep again. so far so good! thank you very much.
My System SpecsSystem Spec
.

17 Jul 2012   #4
JaidynM

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04
 
 

Great, hopefully you won't get any more crashes!
My System SpecsSystem Spec
Reply

 BSOD when computer autolocks, error 1000007e




Thread Tools




Similar help and support threads
Thread Forum
BSOD Upon waking computer BCCode: 1000007e
Hey guys, My boss's laptop just BSOD when he was waking it up from sleep. I am attaching the dump file to this discussion so you guys can analyze it and let me know what you think it might be. I parsed it in with bluescreenview and it shows that it could be ntoskrnl.exe causing the problem.
BSOD Help and Support
Two BSOD while web browsing, error 1000007e
Today I got 2 BSOD errors in pretty close succession. I wasnt doing anything out of the ordinary. I had few applications open (notepad++, chrome mainly and some background programs). Normally I would dismiss a BSOD as they dont happen very often, but that fact that this happened twice in a row...
BSOD Help and Support
BSOD while gaming, error 1000007e
Hi, I will get a BSOD every once in a while, only while gaming. Thanks, Dustin Systems Specs: Computer type
BSOD Help and Support
BSOD on start up, Error 1000007e
Hello I purchased a new computer a little while ago and I have been trying to find out why it randomly blue screens during start up. Searching google did not help me so I came here. Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 ...
BSOD Help and Support
Windows 7 BSOD closing computer 1000007e
Windows 7 Home Premium 64bit. Full retail, Intel(R) Core(TM) i5-2500 CPU @ 3.30 GHz, Asus GTX 570 DirectCU II, Asus P8H67-V motherboard. I have system for 7 months and re-installed os about 2 month ago. I had BSOD problem while playing games before that re-install. This one occurred while...
BSOD Help and Support
BSOD Crash error 1000007e - HELP!
Hi, I am trying to find a permanent solution to this crash that happens always when I start up the Windows 7. The BSOD, when it happens, is all grainy and scratchy and impossible to read. Following is error report I get when I startup in safe mode. Problem signature: Problem Event...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:52.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App