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Windows 7: BSOD after leaving computer idle after some time

13 Jul 2012   #1

Windows 7 Professional 64-bit SP1
 
 
BSOD after leaving computer idle after some time

Hi guys,

This is my first ever forum post, so pardon any ignorance. Starting from some time last week, my computer sometimes shuts down by itself after I leave it alone for around an hour or two. Upon restarting it, I get a message that says
Quote:
Windows has recovered from an unexpected error
with the error type as BlueScreen. As my computer is usually in sleepmode when this happens, I often don't get to see the bluescreen itself. I have seen it happen in action once, however.

Here are my basic system specs:

Code:
Operating System
    MS Windows 7 64-bit SP1
CPU
    Intel Core i5 2500K  @ 3.30GHz    32 C
    Sandy Bridge 32nm Technology
RAM
    4.00 GB DDR3 @ 668MHz (9-9-9-24)
Motherboard
    Gigabyte Technology Co., Ltd. Z68A-D3H-B3 (Socket 1155)    35 C
Graphics
    Acer G235H (1920x1080@60Hz)
    Intel(R) HD Graphics 3000
    NVIDIA GeForce GTX 560 Ti  
Hard Drives
    977GB SAMSUNG SAMSUNG HD103SJ ATA Device (SATA)    30 C
Optical Drives
    ASUS DRW-24B1ST   a ATA Device
    DTSOFT Virtual CdRom Device
Audio
    Realtek High Definition Audio
I have attached my latest dump and system health report.

Thanks.


My System SpecsSystem Spec
.

13 Jul 2012   #2

Windows 7 Home Premium x64
 
 

Run a full scan of spybot,SUPERAntiSpyware, malwarebytes and eset online scanner.
if they ask for a restart please do so.Don't run them together !
Most probably your problem will be solved.
My System SpecsSystem Spec
13 Jul 2012   #3

Windows 7 Professional 64-bit SP1
 
 

I have already run Malwarebytes multiple times with no problems so I'm pretty sure it's something else. I will try the other scanners.
My System SpecsSystem Spec
.


13 Jul 2012   #4

Windows 7 Home Premium 64 Bit
 
 

Analysis:
Both crashes were due to your MotioninJoy simulate Xbox 360 controller (virtual Xinput device). I do note that your XBox USB wireless controller is out of date. Update it if possible. If you cannot update it, re-install it.
Software Downloads | Microsoft Hardware

Software Downloads: Xbox 360 Wireless Controller for Windows
To fully re-install a driver, use the following steps.
  1. First, download the latest driver. Then do the next steps.
  2. Click Start Menu
  3. Right Click My Computer/Computer
  4. Click Manage
  5. Click Device Manager from the list on the left
  6. Find the device you are trying to uninstall by expanding the appropriate set of devices
  7. Right click the device
  8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  10. Restart your computer only if Windows asks you to.
  11. Install the latest driver for the device.

Alternatively:
  1. Login as an adminstrative user.
  2. First, download the latest driver. Then do the next steps.
  3. Click Start Menu
  4. Click Control Panel
  5. Click Hardware and Sound
  6. Click Device Manager (the last link under Devices and Printers)
  7. Find the device you are trying to uninstall by expanding the appropriate set of devices
  8. Right click the device
  9. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  10. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  11. Restart your computer only if Windows asks you to.
  12. Install the latest driver for the device.


You may also want to do some USB troubleshooting steps. When you do the steps, make sure your USB devices that are causing problems (XBOX related devices) are completely unplugged and removed from the system. Then do these steps:
  • Start with USB Driver - General Fix for Problems to resolve the USB issues. Also, USB ports can sometimes enter a safe power state to protect the system from power surges due to USB devices. To reset the USB ports to a nominal power state:
    1. Shut down and turn off the computer.
    2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
    3. "Remove the computer from any port replicator or docking station, disconnect
      cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
    4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
      power from components is drained to clear the software connections between the BIOS
      and hardware and clear any corruption in the temporary memory.
    5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
      and mouse should suffice and be the only peripherals reconnected.
    6. Turn it on to reinitialize the software connections between the BIOS and hardware
My System SpecsSystem Spec
17 Jul 2012   #5

Windows 7 Professional 64-bit SP1
 
 

Thanks, everything's all good now.
My System SpecsSystem Spec
19 Jul 2012   #6

Windows 7 Home Premium 64 Bit
 
 

Glad those USB steps resolved it.
My System SpecsSystem Spec
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 BSOD after leaving computer idle after some time




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