Yet another BSOD thread, random restarts/shutdowns


  1. Posts : 1
    Win Pro x64
       #1

    Yet another BSOD thread, random restarts/shutdowns


    I've been out of the 'tech' loop for a bit, so I've come to seek help dealing with some randoms BSODs.

    I thought it was a gpu driver related issue before, so in the interest of starting clean I did a fresh install of Win 7 Pro, and installed everything again. The BSODs persisted so I removed the gpu all together (and uninstalled drivers), now running on onboard vid. They persist, so I've just been dealing with it but I need to try and fix it so... here I am.

    Specs:

    PII x3 720 (locked, stock clocks)
    Asus M4A785-M (using onboard vid)
    6gb DDR2 (1x2gb OCZ, 2x2 Patriot) <- yes, I know this setup will run in single channel
    WD Caviar blue 320gb sata
    OCZ 500w
    Win 7 Pro x64

    Things i've tried

    - remove gpu + drivers
    - tested hdd with HDD Fitness Test (both long and short tests; no problems found)
    - tested ram with Memtest (this I'm unsure about. I let it run for 2 passes which took a while, but I can't find a definitive amount of time to test for)

    I read the sticky and have attached a zip with the info that was asked for.

    Thanks.
    Last edited by bluesclues; 14 Jul 2012 at 14:06.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Analysis:
    ASACPI.sys:
    Code:
    ASACPI.sys Sun Mar 27 20:30:36 2005 (42476C4C)
    Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:
    1. Going to the Asus motherboard support site
      When you reach the website:
    2. Scroll down the page and click Utilities
    3. Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
    4. Search for "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" (without quotes)
    5. Download and install the driver.
    6. After installation is complete, verify that it installed correctly.
      • Click Start Menu
      • Click My Computer
      • Go to C:\WIndows\System32\drivers\
      • Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)

    BugCheck 0x101:
    You had a 0x101 BugCheck crash. Recommend that you read through STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg carefully and do the steps in that tutorial/thread.

    Variety of BugCheck Codes:
    It is possible the ASACPI.sys file is the root of all your crashes. However, you do have a number of BugCheck codes showing up, and that generally indicates a hardware concern. Run some hardware checks.
    • If you are overclocking any hardware, please stop.

    • If you have an SSD, make sure the following are up to date:
      • SSD firmware
      • BIOS Version
      • Chipset Drivers
      • Hard disk controller drivers/SATA drivers
      • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.


    • Run all but the advanced tests with SeaTools for HDDs.
    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

         Warning
      Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.
      My Computer


 

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