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Windows 7: HELP PLEASE!!! blue screen with white rays stuck

14 Jul 2012   #1

Windows 7 Home Premium OA
 
 
HELP PLEASE!!! blue screen with white rays stuck

There is a moving cursor but nothing else happens. the login page does not appear. The screen background just stays blue with white rays. I do not want to lose any files. What can I do ?

My System SpecsSystem Spec
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14 Jul 2012   #2

Windows 7 Home Premium 64 Bit
 
 

I would recommend going through the steps for Troubleshooting Windows 7 Failure to Boot, and post back the results of each step to see if we have further troubleshooting steps.
My System SpecsSystem Spec
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 HELP PLEASE!!! blue screen with white rays stuck





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