BSOD every now and then: Suspected Intel Wifi Driver


  1. Posts : 3
    Windows 7 Home Premium
       #1

    New bsod after uninstalling both antivirus as suggested


    Is Windows 7 Home Premium. . .
    - x86 (32-bit)
    - Original System
    - an OEM, Dell Laptop
    -
    - What is the age of system (hardware)? Purchased on 2 july 2011
    - What is the age of OS installation (have you re-installed the OS?)
    Pre installed on 15th june 2011


    I am facing problems of BSOD due to BAD_DRIVER THREAD_NON_IRQL error once or many times a day.
    I suspect it is due to intel wifi drivers but not sure of.
    I am attaching the Windows_NT6_BSOD_jcgriff2. zip which contains the file collected by the exe as well the system Health Report also.

    Please help me find the solution to the problem...

    Thanks in advance
    Last edited by nishantb4u; 18 Jul 2012 at 05:21. Reason: Change in blue screen type
      My Computer


  2. Posts : 3
    Windows 7 Home Premium
    Thread Starter
       #2

    Anybody that can help !!!!!!


    Please I am facing this problem from past 2 months and the frequency of BSOD is increasing day by day
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #3

    Device Concerns:
    Code:
    facap, FastAccess Video Capture	ROOT\IMAGE\0000	This device is disabled.
    mscank	ROOT\LEGACY_MSCANK\0000	This device is not present, is not working properly, or does not have all its drivers installed.
    Were you aware of the above? If so, please explain your troubleshooting steps.
    The second item may be resolved with: Resource monitor error "The device, mscank, is reporting - Microsoft Answers in case you needed help.


    Analysis:
    Crashes appear to be caused by tmlwf.sys, or your Trend Micro OfficeScan Client software. Please update it or remove it to test.

    NOTE: Your Trend Micro software may be conflicting with your Quick Heal software.


    3rd Party Drivers:
    The following is for informational purposes only:
    Code:
    hotcore3.sys Fri Mar 20 04:35:11 2009 (49C3715F)
    intelppm.sys Mon Jul 13 17:19:25 2009 (4A5BC0FD)
    PxHlpa64.sys Tue Oct 20 12:08:42 2009 (4ADDFCAA)
    amdxata.sys Fri Mar 19 10:18:18 2010 (4BA3A3CA)
    CtClsFlt.sys Mon Jun 7 02:44:59 2010 (4C0CB18B)
    qicflt.sys Thu Jul 1 19:46:34 2010 (4C2D44FA)
    stdcfltn.sys Fri Aug 20 12:05:01 2010 (4C6EC3CD)
    IntcDAud.sys Fri Oct 15 02:28:17 2010 (4CB810A1)
    HECIx64.sys Tue Oct 19 17:33:43 2010 (4CBE2AD7)
    tmwfp.sys Mon Nov 8 03:58:01 2010 (4CD7D7B9)
    tmlwf.sys Mon Nov 8 03:58:39 2010 (4CD7D7DF)
    tmtdi.sys Mon Nov 8 03:59:00 2010 (4CD7D7F4)
    WDKMD.sys Fri Nov 26 05:02:08 2010 (4CEFA1C0)
    TurboB.sys Mon Nov 29 16:02:31 2010 (4CF43107)
    Rt64win7.sys Mon Nov 29 23:01:28 2010 (4CF49338)
    Accelern.sys Mon Dec 13 10:33:51 2010 (4D0658FF)
    SynTP.sys Fri Dec 17 09:51:13 2010 (4D0B9501)
    iaStor.sys Wed Jan 12 18:50:12 2011 (4D2E5A54)
    nusb3hub.sys Wed Feb 9 22:52:32 2011 (4D537D20)
    nusb3xhc.sys Wed Feb 9 22:52:33 2011 (4D537D21)
    RTKVHD64.sys Fri Feb 18 02:55:19 2011 (4D5E4207)
    idmwfp.sys Thu Mar 17 09:32:32 2011 (4D822990)
    igdkmd64.sys Fri Mar 25 19:17:43 2011 (4D8D3EB7)
    cnnctfy2.sys Fri Jun 24 09:29:01 2011 (4E04AD3D)
    wsnf.sys Sun Jul 24 04:28:07 2011 (4E2BF3B7)
    emltdi.sys Tue Jul 26 08:11:33 2011 (4E2ECB15)
    ggc.sys Thu Jul 28 00:50:33 2011 (4E3106B9)
    NETwNs64.sys Wed Aug 3 18:28:26 2011 (4E39E7AA)
    wstif.sys Sat Aug 6 11:10:14 2011 (4E3D7576)
    catflt.sys Sun Aug 7 07:38:22 2011 (4E3E954E)
    AMPPAL.sys Mon Aug 8 08:32:06 2011 (4E3FF366)
    nvlddmkm.sys Sat Oct 15 00:07:55 2011 (4E99233B)
    nvpciflt.sys Sat Oct 15 00:08:42 2011 (4E99236A)
    nvkflt.sys Sat Oct 15 00:09:00 2011 (4E99237C)
    NBVol.sys Mon Nov 21 18:22:00 2011 (4ECAF938)
    NBVolUp.sys Mon Nov 21 18:25:20 2011 (4ECAFA00)
    hotcore3.sys
    intelppm.sys
    PxHlpa64.sys
    amdxata.sys
    CtClsFlt.sys
    qicflt.sys
    stdcfltn.sys
    IntcDAud.sys
    HECIx64.sys
    tmwfp.sys
    tmlwf.sys
    tmtdi.sys
    WDKMD.sys
    TurboB.sys
    Rt64win7.sys
    Accelern.sys
    SynTP.sys
    iaStor.sys
    nusb3hub.sys
    nusb3xhc.sys
    RTKVHD64.sys
    idmwfp.sys
    igdkmd64.sys
    cnnctfy2.sys
    wsnf.sys
    emltdi.sys
    ggc.sys
    NETwNs64.sys
    wstif.sys
    catflt.sys
    AMPPAL.sys
    nvlddmkm.sys
    nvpciflt.sys
    nvkflt.sys
    NBVol.sys
    NBVolUp.sys
      My Computer


  4. Posts : 3
    Windows 7 Home Premium
    Thread Starter
       #4

    After deletion of both anti viruses (New type of blue screen came )


    Hi my problem is still persisting.... But this time it was different blue screen not the THREAD IRQL One i used to receive...

    I am attaching the minidump file related to the blue screen



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 16393

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFF80000003
    BCP2: FFFFF88004287D4A
    BCP3: FFFFF880035787C8
    BCP4: FFFFF88003578020
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\071812-38516-01.dmp
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #5

    Crashes are still network related. The following list contains all 3rd party drivers. Those in red are network or security software drivers. I suggest re-installing all network adapter drivers and security software.

    3rd Party Drivers:
    Code:
    facap.sys Wed Sep 24 20:34:31 2008 (48DAF8B7)
    hotcore3.sys Fri Mar 20 04:35:11 2009 (49C3715F)
    intelppm.sys Mon Jul 13 17:19:25 2009 (4A5BC0FD)
    PxHlpa64.sys Tue Oct 20 12:08:42 2009 (4ADDFCAA)
    amdxata.sys Fri Mar 19 10:18:18 2010 (4BA3A3CA)
    CtClsFlt.sys Mon Jun 7 02:44:59 2010 (4C0CB18B)
    qicflt.sys Thu Jul 1 19:46:34 2010 (4C2D44FA)
    stdcfltn.sys Fri Aug 20 12:05:01 2010 (4C6EC3CD)
    IntcDAud.sys Fri Oct 15 02:28:17 2010 (4CB810A1)
    HECIx64.sys Tue Oct 19 17:33:43 2010 (4CBE2AD7)
    tmwfp.sys Mon Nov 8 03:58:01 2010 (4CD7D7B9)
    tmlwf.sys Mon Nov 8 03:58:39 2010 (4CD7D7DF)
    tmtdi.sys Mon Nov 8 03:59:00 2010 (4CD7D7F4)
    WDKMD.sys Fri Nov 26 05:02:08 2010 (4CEFA1C0)
    TurboB.sys Mon Nov 29 16:02:31 2010 (4CF43107)
    Rt64win7.sys Mon Nov 29 23:01:28 2010 (4CF49338)
    btmaux.sys Fri Dec 3 09:37:22 2010 (4CF91CC2)
    Accelern.sys Mon Dec 13 10:33:51 2010 (4D0658FF)
    SynTP.sys Fri Dec 17 09:51:13 2010 (4D0B9501)
    iaStor.sys Wed Jan 12 18:50:12 2011 (4D2E5A54)
    btmhsf.sys Thu Jan 20 05:27:56 2011 (4D382A4C)
    iBtFltCoex.sys Mon Jan 24 03:22:46 2011 (4D3D52F6)
    nusb3hub.sys Wed Feb 9 22:52:32 2011 (4D537D20)
    nusb3xhc.sys Wed Feb 9 22:52:33 2011 (4D537D21)
    RTKVHD64.sys Fri Feb 18 02:55:19 2011 (4D5E4207)
    idmwfp.sys Thu Mar 17 09:32:32 2011 (4D822990)
    igdkmd64.sys Fri Mar 25 19:17:43 2011 (4D8D3EB7)
    cnnctfy2.sys Fri Jun 24 09:29:01 2011 (4E04AD3D)
    wsnf.sys Sun Jul 24 04:28:07 2011 (4E2BF3B7)
    emltdi.sys Tue Jul 26 08:11:33 2011 (4E2ECB15)
    NETwNs64.sys Wed Aug 3 18:28:26 2011 (4E39E7AA)
    wstif.sys Sat Aug 6 11:10:14 2011 (4E3D7576)
    AMPPAL.sys Mon Aug 8 08:32:06 2011 (4E3FF366)
    nvlddmkm.sys Sat Oct 15 00:07:55 2011 (4E99233B)
    nvpciflt.sys Sat Oct 15 00:08:42 2011 (4E99236A)
    nvkflt.sys Sat Oct 15 00:09:00 2011 (4E99237C)
    NBVol.sys Mon Nov 21 18:22:00 2011 (4ECAF938)
    NBVolUp.sys Mon Nov 21 18:25:20 2011 (4ECAFA00)
    facap.sys
    hotcore3.sys
    intelppm.sys
    PxHlpa64.sys
    amdxata.sys
    CtClsFlt.sys
    qicflt.sys
    stdcfltn.sys
    IntcDAud.sys
    HECIx64.sys
    tmwfp.sys
    tmlwf.sys
    tmtdi.sys
    WDKMD.sys
    TurboB.sys
    Rt64win7.sys
    btmaux.sys
    Accelern.sys
    SynTP.sys
    iaStor.sys
    btmhsf.sys
    iBtFltCoex.sys
    nusb3hub.sys
    nusb3xhc.sys
    RTKVHD64.sys
    idmwfp.sys
    igdkmd64.sys
    cnnctfy2.sys
    wsnf.sys
    emltdi.sys
    NETwNs64.sys
    wstif.sys
    AMPPAL.sys
    nvlddmkm.sys
    nvpciflt.sys
    nvkflt.sys
    NBVol.sys
    NBVolUp.sys


    Trend Micro Software:
    As you can see, there is still Trend Micro software installed. Clearly, it was not properly removed. Please remove it prior to getting more troubleshooting.
      My Computer


 

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