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Windows 7: 0x0a & 0x1a BSODs. Frequent and Frustrating to Fix


15 Jul 2012   #1

Windows 7 Ultimate x64
 
 
0x0a & 0x1a BSODs. Frequent and Frustrating to Fix

Greetings gentlemen. Allow me to explain to thee my current dilemma.

As the title suggests the most common of Bsod's my PC is suffering are bccode 0a's and 1a's. I have done my research into these stop errors and have learned a fair bit I must say. As for when these crashes happen? Well. 0a's happen most frequent when my pc is idling or I'm casually browsing the web. A few times it's happened when I'm in a game like Skyrim for example, but very rarely has it done so in other games. Although most of the time the occurrence of 0a's happen at random times.
I have at least attempted to try and resolve the problematic software/hardware driver/s causing the 0a's, but I'm having little to no success at all in finding the troublesome driver.

As for 1a's. Yes. I'm aware that this code is generally related to faulty/corrupt memory and I have looked around for solutions. Swapping the sticks being a said solution. However I must express my discomfort and unease when it comes to opening up and actually taking out, removing or just touching pc components.

The PC that's suffering these issues was built earlier in the year by a family friend. I've only had it for approximately four months now. I will list it's specifications down below to provide further useful information.

OS: Windows 7 Ultimate x64.
Motherboard: SABERTOOTH 990FX
Processor: AMD FX 4100 (Speed 3.6Ghz)
RAM: 16GB
GPU: NVIDIA GeForce GTX 560

And of course there's the file attachment containing my crash dumps.

Also. Apologies in advance if the information I've provided doesn't suffice. I'm not used to these kind of situations.

My System SpecsSystem Spec
.

15 Jul 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Your crash reports indicate a possible problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.
Quote   Quote: Originally Posted by Brink
NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. Select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)

Attachment 221682
My System SpecsSystem Spec
16 Jul 2012   #3

Windows 7 Ultimate x64
 
 

Thanks for the reply. I've downloaded and run the MGADiag tool as instructed. These are the results.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {ACAD412D-EAEA-411C-8CBA-3B7E8509A60F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Doug\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{ACAD412D-EAEA-411C-8CBA-3B7E8509A60F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1468192170-2625202737-3252175393</SID><SYSTEM><Manufacturer>To be filled by O.E.M.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1208</Version><SMBIOSVersion major="2" minor="7"/><Date>20120418000000.000000+000</Date></BIOS><HWID>6E243007018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>B7D81E6405A9718</Val><Hash>HU3VCM4AjaQ0viczg2LlQNnx2Zg=</Hash><Pid>81602-908-2444347-68288</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-2057-7600.0000-0602012
Installation ID: 018576968541466424825970987796313114927791924153784251
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 16/07/2012 16:05:57

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:3:2012 16:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAQABAAAAAgABAAEAHKIkiB7HRlKSmepLrIvKxBK0Vl8UDw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			AMD   		POWERNOW
  SLIC			ACRSYS		ACRPRDCT
My System SpecsSystem Spec
.


16 Jul 2012   #4

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by RemielScarlet View Post
Thanks for the reply. I've downloaded and run the MGADiag tool as instructed. These are the results.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {ACAD412D-EAEA-411C-8CBA-3B7E8509A60F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Doug\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{ACAD412D-EAEA-411C-8CBA-3B7E8509A60F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1468192170-2625202737-3252175393</SID><SYSTEM><Manufacturer>To be filled by O.E.M.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1208</Version><SMBIOSVersion major="2" minor="7"/><Date>20120418000000.000000+000</Date></BIOS><HWID>6E243007018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>B7D81E6405A9718</Val><Hash>HU3VCM4AjaQ0viczg2LlQNnx2Zg=</Hash><Pid>81602-908-2444347-68288</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-2057-7600.0000-0602012
Installation ID: 018576968541466424825970987796313114927791924153784251
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 16/07/2012 16:05:57

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:3:2012 16:55
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAQABAAAAAgABAAEAHKIkiB7HRlKSmepLrIvKxBK0Vl8UDw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  SSDT			AMD   		POWERNOW
  SLIC			ACRSYS		ACRPRDCT
I am afraid your installation is not genuine. Non-Genuine Windows contains security leaks and also cannot be properly updated which may result in instabilities and blue screen crashes. If you were not aware that your Windows was Non-Genuine, contact your seller or the company that provided the seller and file a complaint. Also let Microsoft know of the problem: Protect Yourself from Piracy

I am sorry, but due to forum rules, we may not assist you further until you have installed a genuine version of Windows. To put the genuine Windows on, I strongly suggest you Clean Reinstall - Factory OEM Windows 7 to make sure all remnants are removed of the software that you used to make Windows work before. If you do not clean re-install, you may be left with a compromised system and your identity, bank accounts, credit card information, etc. may be at risk. Once you install a genuine version:
Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.
Quote   Quote: Originally Posted by Brink
NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. Select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)

Attachment 221859
My System SpecsSystem Spec
16 Jul 2012   #5

Windows 7 Ultimate x64
 
 

So a reinstall of Windows. Fair enough.

Although I must mention that I do have a copy of Windows 7 Ultimate which I bought and installed on my old pc back in late 2009. I used the 32-bit installation on that computer and haven't touched the 64-bit disc yet. I never really experienced any BSODs on my old system after the installation of Win 7. May this be a possible solution?
My System SpecsSystem Spec
07 Sep 2012   #6

Windows 7 Ultimate x64
 
 
Update: Problems not solved | BSODs still Persist

Hello again.

After a few months of DIY maintenance on my bug troubled computer, I'm afraid I have to tell you I've had little to no success.

I've reinstall Windows on my Samsung HDD, God knows how many times, with my retail copy of Windows 7. The most recent clean installation I performed was back in mid August. After I activated my product key I the first thing I did was download and install only important Windows updates to patch up my system. During the week after clean installation I suffered only one BSOD and it was graphics related. I searched my problem and followed this guide to attempt to fix the faulty Nvidia driver.
Handling "nvlddmkm.sys" Crash

After which, nothing happened. There no problems. No BSODs. For at least two weeks anyway. Now they're back with a vengeance!

0a's have been predictably common and so I came to the conclusion it was a software or hardware driver playing up. But on a few occasions my computer's bsod'd when trying to move large file/folders in excess of roughly 1.5 - 2.0gb. This made me believe my hard-drive was possibly corrupt.

When searching for a solution, "corrupt memory" popped up a few times so I decided to open up my computer and swap the sticks around (using the right right pre-cautions and grounding techniques to prevent damage to the components). That however hasn't solved anything. And yes. I have ran memtest on all available memory and they all passed without error.

I'm starting to feel very lost and without hope here. Any help would be appreciated.
If there's any key details I've missed out do tell me. I'll try to provide more information if I can.

R.Scarlet
My System SpecsSystem Spec
Reply

 0x0a & 0x1a BSODs. Frequent and Frustrating to Fix




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