Windows 7: Multiple and Random BSODs; Memory Management, PFN List Corrupt etc

firefly99 · 15 Jul 2012

Hi everybody. I've tried to figure out this problem on my own, however i'm hitting a lot of walls. This is my first post, hopefully i posted everything correctly.

Here are my Specs:
1. Intel I7 950 3.07ghz
2. Asus X58 Sabertooth Motherboard
3. GSKILL 6gb RAM 1600; F3-12800CL9T-6GBNQ (Did modify the BIOS to run at manufacturer's suggested RAM timings, performance seemed to improve and BSODs seemed to decrease but it could just be in my head.)
4. Nvidia GTX 570 EVGA
5. HD: 1 240gb Kingston, 1 60gb Crucial C300, 1 1TB Seagate. (I recently did a fresh install with the Kingston, however the problems i've mentioned were present well before the new HD)
6. PSU Corsair TX750W
7. All other bios settings other than RAM are at stock settings.
8. OS: Windows 7 Home Premium 64bit
9. Antivirus: Microsoft Security Essentials

Types of BSODs
1. PFN List Corrupt
2. Kernal Mode Exception
3. Memory Management
4. NTFS File System
5. System Service Exception

All of these BSOD's tend gravitate around the ntoskrnl.exe, ntfs.sys, and sometimes the win32ksys. I haven't been able to find a consistent pattern as to when they occur, it seems pretty random to me. However, I do notice that youtube and flash based applications seem to crash a lot more than they should.

Things I have done:
1. Ran Memtest for many passes (don't remember how many but it was over 24 hours)
2. Ran Chckdisk
3. Ran sfc /scannow
4. Updated Video and Audio drivers and everything i could find on the Asus Website. (however i suspect they didn't do a good job of putting all of the latest and greatest up there.)
5. I have updated the firmware on the motherboard and all hard drives.
6. Jumped off a bridge in frustration...

Thanks for any help you can provide, I greatly appreciate your time.

usasma · 16 Jul 2012

Random errors are often symptomatic of hardware issues (this includes low-level drivers BTW).
Please start out by running these free, bootable diagnostics: Initial Hardware Diagnostics
This is what we start with at work to rule out most hardware problems.

Quote:

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

I will need this information in order to provide a more complete diagnosis.

Running the last 10 memory dumps......

Please update (or uninstall) the Asus utilities on your system (leave the Asus ATK0110 ACPI Utility driver alone).

Please update your storage controller drivers - both the Intel and the Marvell from the Asus website

Please update your Sound Blaster drivers - they date from 2009.

Errors seem evenly split between:
Bugcheck code 0000004E: BSOD Index
Bugcheck code 0000001A: BSOD Index

If the BSOD's don't stop, please run Driver Verifier according to these instructions: Driver Verifier Settings

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


ASACPI.sys       Wed Jul 15 23:31:29 2009 (4A5E9F11)
AsIO.sys         Mon Aug 03 03:03:16 2009 (4A768BB4)
AsUpIO.sys       Sun Jul 05 22:21:38 2009 (4A515FB2)
MpFilter.sys     Fri Mar 09 06:05:26 2012 (4F59E3F6)
RTKVHD64.sys     Thu May 31 05:21:30 2012 (4FC7381A)
Rt64win7.sys     Fri Jun 10 02:33:15 2011 (4DF1BAAB)
XENfiltv.sys     Thu Jul 30 23:40:32 2009 (4A7267B0)
amdxata.sys      Fri Mar 19 12:18:18 2010 (4BA3A3CA)
athurx.sys       Wed Apr 20 06:07:45 2011 (4DAEB071)
dump_mv91xx.sys  Fri Dec 25 01:45:39 2009 (4B345F93)
dump_mvs91xx.sys Sun Mar 06 21:13:40 2011 (4D743F54)
dump_mvxxmm.sys  Fri Dec 25 01:45:15 2009 (4B345F7B)
dump_mvxxmm.sys  Sun Mar 06 21:13:21 2011 (4D743F41)
hiber_mvxxmm.sys Fri Dec 25 01:45:15 2009 (4B345F7B)
hiber_mvxxmm.sys Sun Mar 06 21:13:21 2011 (4D743F41)
iaStor.sys       Thu Jun 04 21:53:40 2009 (4A287AA4)
jraid.sys        Mon May 31 01:44:28 2010 (4C034CBC)
mv91cons.sys     Sun Mar 06 21:20:16 2011 (4D7440E0)
mv91xx.sys       Fri Dec 25 01:45:39 2009 (4B345F93)
mvs91xx.sys      Sun Mar 06 21:13:40 2011 (4D743F54)
mvxxmm.sys       Fri Dec 25 01:45:15 2009 (4B345F7B)
mvxxmm.sys       Sun Mar 06 21:13:21 2011 (4D743F41)
npf.sys          Fri Jun 25 12:50:58 2010 (4C24DE72)
nusb3hub.sys     Mon Oct 24 20:57:37 2011 (4EA60981)
nusb3hub.sys     Thu Apr 22 21:34:35 2010 (4BD0F92B)
nusb3xhc.sys     Mon Oct 24 20:57:38 2011 (4EA60982)
nusb3xhc.sys     Thu Apr 22 21:34:36 2010 (4BD0F92C)
nvhda64v.sys     Tue Jan 17 07:45:46 2012 (4F156D7A)
nvlddmkm.sys     Wed Feb 29 13:04:52 2012 (4F4E68C4)

Code:


Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061112-9001-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Mon Jun 11 23:20:48.673 2012 (UTC - 4:00)
System Uptime: 0 days 2:16:05.641
BugCheck 1A, {41284, b41d001, 7ef3, fffff70001080000}
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )
BUGCHECK_STR:  0x1a_41284
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x1a_41284_win32k!SURFACE::bDeleteSurface+3c8
Bugcheck code 0000001A
Arguments 00000000`00041284 00000000`0b41d001 00000000`00007ef3 fffff700`01080000
BiosVersion = 1304   
BiosReleaseDate = 08/02/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3073
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061412-8923-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Fri Jun 15 02:02:09.326 2012 (UTC - 4:00)
System Uptime: 0 days 0:13:44.294
BugCheck 1A, {403, fffff6800001b920, f2500000307e9867, fffff6800007149a}
Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3a2 )
BUGCHECK_STR:  0x1a_403
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x1a_403_win32k!SURFACE::bDeleteSurface+3a2
Bugcheck code 0000001A
Arguments 00000000`00000403 fffff680`0001b920 f2500000`307e9867 fffff680`0007149a
BiosVersion = 1304   
BiosReleaseDate = 08/02/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3112
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061512-8970-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Jun 16 00:25:27.032 2012 (UTC - 4:00)
System Uptime: 0 days 0:30:38.000
BugCheck 4E, {99, abf37, 0, 76fb8}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
Bugcheck code 0000004E
Arguments 00000000`00000099 00000000`000abf37 00000000`00000000 00000000`00076fb8
BiosVersion = 1304   
BiosReleaseDate = 08/02/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3073
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061812-9063-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jun 18 22:04:01.146 2012 (UTC - 4:00)
System Uptime: 0 days 0:41:05.114
BugCheck 1A, {41284, 2cf5001, 281b, fffff70001080000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ac3 )
BUGCHECK_STR:  0x1a_41284
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ac3
Bugcheck code 0000001A
Arguments 00000000`00041284 00000000`02cf5001 00000000`0000281b fffff700`01080000
BiosVersion = 1304   
BiosReleaseDate = 08/02/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3073
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\062212-9984-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Jun 23 02:46:53.266 2012 (UTC - 4:00)
System Uptime: 0 days 5:46:07.234
BugCheck 1A, {41790, fffffa80045ce3a0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+355e4 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+355e4
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`045ce3a0 00000000`0000ffff 00000000`00000000
BiosVersion = 1304   
BiosReleaseDate = 08/02/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3073
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\062212-9999-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Fri Jun 22 02:19:19.965 2012 (UTC - 4:00)
System Uptime: 0 days 1:25:13.933
BugCheck 1A, {41284, 96f6001, 6753, fffff70001080000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ac3 )
BUGCHECK_STR:  0x1a_41284
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ac3
Bugcheck code 0000001A
Arguments 00000000`00041284 00000000`096f6001 00000000`00006753 fffff700`01080000
BiosVersion = 1304   
BiosReleaseDate = 08/02/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3073
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\062412-8580-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jun 24 13:33:33.760 2012 (UTC - 4:00)
System Uptime: 0 days 0:20:05.728
BugCheck 1E, {ffffffffc0000005, fffff800032069bc, 0, 1000}
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
BUGCHECK_STR:  0x1E_c0000005_R
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_R_nt!ExDeferredFreePool+100
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff800`032069bc 00000000`00000000 00000000`00001000
BiosVersion = 1304   
BiosReleaseDate = 08/02/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3073
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\070912-8704-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jul  9 02:35:18.956 2012 (UTC - 4:00)
System Uptime: 0 days 7:52:12.925
BugCheck 4E, {99, 424a0, 2, 4b79f}
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
Bugcheck code 0000004E
Arguments 00000000`00000099 00000000`000424a0 00000000`00000002 00000000`0004b79f
BiosVersion = 1304   
BiosReleaseDate = 08/02/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3073
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071312-8673-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Jul 12 01:59:02.979 2012 (UTC - 4:00)
System Uptime: 0 days 0:39:41.947
BugCheck 4E, {99, 64692, 0, 68f92}
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
Bugcheck code 0000004E
Arguments 00000000`00000099 00000000`00064692 00000000`00000000 00000000`00068f92
BiosVersion = 1304   
BiosReleaseDate = 08/02/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3073
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071512-10389-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul 15 16:41:14.289 2012 (UTC - 4:00)
System Uptime: 0 days 0:31:02.273
BugCheck 4E, {99, 193053, 0, 192cd3}
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
Bugcheck code 0000004E
Arguments 00000000`00000099 00000000`00193053 00000000`00000000 00000000`00192cd3
BiosVersion = 1304   
BiosReleaseDate = 08/02/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM) i7 CPU         950  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3073
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

firefly99 · 17 Jul 2012

Thank you for taking a look at my issue. I'll get to work on running all of those diagnostics and uploading the drivers that you've mentioned. I'll post any other BSOD's I receive as they come up. Once again Thank You!

Windows 7: Multiple and Random BSODs; Memory Management, PFN List Corrupt etc

Multiple and Random BSODs; Memory Management, PFN List Corrupt etc problems?