ntoskrnl.exe causing BSOD


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    ntoskrnl.exe causing BSOD


    Hi,
    I've had 2 bsods and one of them was irql_not_less_or_equal and the second was system service exception. They have this common thing which is ntoskrnl.exe and i dont know what do to solve the problem i hope you can help.
    You can see all the info in the rar included.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Analysis:
    Crashes indicate an issue with your Intel storage drivers.
    1. Go to Intel® Driver Update Utility,
    2. run the utility,
    3. click on the link for Chipset Family,
    4. Scroll down and select Standard Version or Intel Rapid Storage Technology (not the Enterprise version).
    5. There is a page that loads with information on other Intel drivers for your system including Intel storage drivers. You may have to let it load for 10-15 seconds before it displays your particular drivers link.
    6. Go to that link, download the drivers, and install them.


    3rd Party Drivers:
    The following are for informational purposes only:
    Code:
    regi.sys Mon Apr 16 09:19:10 2007 (462393EE)
    GEARAspiWDM.sys Mon May 18 06:17:04 2009 (4A1151C0)
    ArcSoftKsUFilter.sys Mon May 25 02:27:31 2009 (4A1A5673)
    intelppm.sys Mon Jul 13 17:19:25 2009 (4A5BC0FD)
    PxHlpa64.sys Tue Oct 20 12:08:42 2009 (4ADDFCAA)
    SFEP.sys Thu Nov 26 22:39:13 2009 (4B0F6601)
    aswNdis.sys Sat Jan 9 14:22:03 2010 (4B48F37B)
    amdxata.sys Fri Mar 19 10:18:18 2010 (4BA3A3CA)
    MOBK649.sys Wed Apr 7 16:06:36 2010 (4BBD01EC)
    HECIx64.sys Tue Oct 19 17:33:43 2010 (4CBE2AD7)
    rimssne64.sys Wed Oct 20 19:33:06 2010 (4CBF9852)
    nusb3xhc.sys Thu Dec 9 21:50:35 2010 (4D01B19B)
    nusb3hub.sys Thu Dec 9 21:50:35 2010 (4D01B19B)
    risdsnxc64.sys Fri Dec 17 05:45:48 2010 (4D0B5B7C)
    SynTP.sys Fri Dec 17 09:51:13 2010 (4D0B9501)
    iaStor.sys Wed Jan 12 18:50:12 2011 (4D2E5A54)
    nvhda64v.sys Thu Mar 3 08:59:02 2011 (4D6FBAC6)
    Rt64win7.sys Thu Apr 21 12:15:33 2011 (4DB07445)
    btath_bus.sys Fri May 27 06:02:47 2011 (4DDF92E7)
    nvBridge.kmd Thu Jun 16 20:57:30 2011 (4DFAC29A)
    nvlddmkm.sys Thu Jun 16 21:08:19 2011 (4DFAC523)
    athrx.sys Tue Jun 21 02:03:39 2011 (4E00505B)
    RTKVHD64.sys Fri Jun 24 04:44:10 2011 (4E046A7A)
    dtsoftbus01.sys Fri Jan 13 06:45:46 2012 (4F10358A)
    aswFsBlk.SYS Tue Mar 6 17:01:31 2012 (4F56A55B)
    aswMonFlt.sys Tue Mar 6 17:01:51 2012 (4F56A56F)
    aswTdi.SYS Tue Mar 6 17:01:56 2012 (4F56A574)
    aswrdr2.sys Tue Mar 6 17:02:19 2012 (4F56A58B)
    aswKbd.SYS Tue Mar 6 17:02:44 2012 (4F56A5A4)
    aswNdis2.sys Tue Mar 6 17:03:28 2012 (4F56A5D0)
    aswSP.SYS Tue Mar 6 17:04:03 2012 (4F56A5F3)
    aswSnx.SYS Tue Mar 6 17:04:05 2012 (4F56A5F5)
    aswFW.SYS Tue Mar 6 17:04:29 2012 (4F56A60D)
    regi.sys
    GEARAspiWDM.sys
    ArcSoftKsUFilter.sys
    intelppm.sys
    PxHlpa64.sys
    SFEP.sys
    aswNdis.sys
    amdxata.sys
    MOBK649.sys - Mozy Change Monitor Filter Driver
    HECIx64.sys
    rimssne64.sys
    nusb3xhc.sys
    nusb3hub.sys
    risdsnxc64.sys - Ricoh Memory Controller
    SynTP.sys
    iaStor.sys
    nvhda64v.sys
    Rt64win7.sys
    btath_bus.sys
    nvBridge.kmd
    nvlddmkm.sys
    athrx.sys
    RTKVHD64.sys
    dtsoftbus01.sys
    aswFsBlk.SYS
    aswMonFlt.sys
    aswTdi.SYS
    aswrdr2.sys
    aswKbd.SYS
    aswNdis2.sys
    aswSP.SYS
    aswSnx.SYS
    aswFW.SYS
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    the update utility said my my chipset family was up to date but i followed the steps you gave and downloaded Intel® Rapid Storage Technology do i need to do anything more?
      My Computer


 

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