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Windows 7: ntoskrnl.exe causing BSOD


16 Jul 2012   #1

Windows 7 Home Premium 64bit
 
 
ntoskrnl.exe causing BSOD

Hi,
I've had 2 bsods and one of them was irql_not_less_or_equal and the second was system service exception. They have this common thing which is ntoskrnl.exe and i dont know what do to solve the problem i hope you can help.
You can see all the info in the rar included.

My System SpecsSystem Spec
.

16 Jul 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Analysis:
Crashes indicate an issue with your Intel storage drivers.
  1. Go to Intel® Driver Update Utility,
  2. run the utility,
  3. click on the link for Chipset Family,
  4. Scroll down and select Standard Version or Intel Rapid Storage Technology (not the Enterprise version).
  5. There is a page that loads with information on other Intel drivers for your system including Intel storage drivers. You may have to let it load for 10-15 seconds before it displays your particular drivers link.
  6. Go to that link, download the drivers, and install them.

3rd Party Drivers:
The following are for informational purposes only:
Code:
regi.sys Mon Apr 16 09:19:10 2007 (462393EE)
GEARAspiWDM.sys Mon May 18 06:17:04 2009 (4A1151C0)
ArcSoftKsUFilter.sys Mon May 25 02:27:31 2009 (4A1A5673)
intelppm.sys Mon Jul 13 17:19:25 2009 (4A5BC0FD)
PxHlpa64.sys Tue Oct 20 12:08:42 2009 (4ADDFCAA)
SFEP.sys Thu Nov 26 22:39:13 2009 (4B0F6601)
aswNdis.sys Sat Jan 9 14:22:03 2010 (4B48F37B)
amdxata.sys Fri Mar 19 10:18:18 2010 (4BA3A3CA)
MOBK649.sys Wed Apr 7 16:06:36 2010 (4BBD01EC)
HECIx64.sys Tue Oct 19 17:33:43 2010 (4CBE2AD7)
rimssne64.sys Wed Oct 20 19:33:06 2010 (4CBF9852)
nusb3xhc.sys Thu Dec 9 21:50:35 2010 (4D01B19B)
nusb3hub.sys Thu Dec 9 21:50:35 2010 (4D01B19B)
risdsnxc64.sys Fri Dec 17 05:45:48 2010 (4D0B5B7C)
SynTP.sys Fri Dec 17 09:51:13 2010 (4D0B9501)
iaStor.sys Wed Jan 12 18:50:12 2011 (4D2E5A54)
nvhda64v.sys Thu Mar 3 08:59:02 2011 (4D6FBAC6)
Rt64win7.sys Thu Apr 21 12:15:33 2011 (4DB07445)
btath_bus.sys Fri May 27 06:02:47 2011 (4DDF92E7)
nvBridge.kmd Thu Jun 16 20:57:30 2011 (4DFAC29A)
nvlddmkm.sys Thu Jun 16 21:08:19 2011 (4DFAC523)
athrx.sys Tue Jun 21 02:03:39 2011 (4E00505B)
RTKVHD64.sys Fri Jun 24 04:44:10 2011 (4E046A7A)
dtsoftbus01.sys Fri Jan 13 06:45:46 2012 (4F10358A)
aswFsBlk.SYS Tue Mar 6 17:01:31 2012 (4F56A55B)
aswMonFlt.sys Tue Mar 6 17:01:51 2012 (4F56A56F)
aswTdi.SYS Tue Mar 6 17:01:56 2012 (4F56A574)
aswrdr2.sys Tue Mar 6 17:02:19 2012 (4F56A58B)
aswKbd.SYS Tue Mar 6 17:02:44 2012 (4F56A5A4)
aswNdis2.sys Tue Mar 6 17:03:28 2012 (4F56A5D0)
aswSP.SYS Tue Mar 6 17:04:03 2012 (4F56A5F3)
aswSnx.SYS Tue Mar 6 17:04:05 2012 (4F56A5F5)
aswFW.SYS Tue Mar 6 17:04:29 2012 (4F56A60D)
regi.sys
GEARAspiWDM.sys
ArcSoftKsUFilter.sys
intelppm.sys
PxHlpa64.sys
SFEP.sys
aswNdis.sys
amdxata.sys
MOBK649.sys - Mozy Change Monitor Filter Driver
HECIx64.sys
rimssne64.sys
nusb3xhc.sys
nusb3hub.sys
risdsnxc64.sys - Ricoh Memory Controller
SynTP.sys
iaStor.sys
nvhda64v.sys
Rt64win7.sys
btath_bus.sys
nvBridge.kmd
nvlddmkm.sys
athrx.sys
RTKVHD64.sys
dtsoftbus01.sys
aswFsBlk.SYS
aswMonFlt.sys
aswTdi.SYS
aswrdr2.sys
aswKbd.SYS
aswNdis2.sys
aswSP.SYS
aswSnx.SYS
aswFW.SYS
My System SpecsSystem Spec
17 Jul 2012   #3

Windows 7 Home Premium 64bit
 
 

the update utility said my my chipset family was up to date but i followed the steps you gave and downloaded Intel® Rapid Storage Technology do i need to do anything more?
My System SpecsSystem Spec
.


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 ntoskrnl.exe causing BSOD




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