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Windows 7: BSOD randomly

16 Jul 2012   #1

windows 7 home premium 64 bit
BSOD randomly

Windows 7 64 bit home premium

rar file of jcgriff2 is present.
Please tell me what the problem is, thank you very much.

My System SpecsSystem Spec

17 Jul 2012   #2
Microsoft MVP


Please start with these free, bootable diagnostics in order to rule out the most common errors: Initial Hardware Diagnostics

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

You have both Avast and Norton installed. Only have 1 antivirus installed and resident. Only have 1 firewall installed and active. Anything else can result in very strange problems at the programs wrestle for control over your file system and network traffic.

The BSOD points to Avast - but there is significant involvement of your Norton also. Please uninstall the Avast. If you wish to keep Avast and get rid of Norton, please:
- uninstall Norton
- download a fresh copy of Avast
- uninstall Avast
- install the freshly downloaded copy, immediately update it and perform a full system scan.

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at:
- Info on how to troubleshoot BSOD's (DRAFT):
- How I do it:


AMPPAL.sys              Mon Dec 05 12:22:54 2011 (4EDCFDEE)
Accelerometer.sys       Fri May 13 14:47:02 2011 (4DCD7CA6)
BHDrvx64.sys            Wed May 16 22:16:36 2012 (4FB45F84)
ENG64.SYS               Wed Apr 25 05:29:25 2012 (4F97C3F5)
EX64.SYS                Wed Apr 25 05:27:28 2012 (4F97C380)
EraserUtilRebootDrv.sys Tue May 15 20:36:03 2012 (4FB2F673)
GEARAspiWDM.sys         Mon May 18 08:17:04 2009 (4A1151C0)
HECIx64.sys             Wed Nov 09 19:52:25 2011 (4EBB2049)
IDSvia64.sys            Thu May 24 20:08:33 2012 (4FBECD81)
IntcDAud.sys            Tue Dec 06 06:23:07 2011 (4EDDFB1B)
Ironx64.SYS             Mon Nov 14 21:00:53 2011 (4EC1C7D5)
NETwNs64.sys            Fri Dec 02 01:50:55 2011 (4ED8754F)
PxHlpa64.sys            Tue Oct 20 14:08:42 2009 (4ADDFCAA)
Rt64win7.sys            Tue Aug 23 09:55:41 2011 (4E53B15D)
SRTSP64.SYS             Thu Mar 15 14:09:13 2012 (4F623049)
SRTSPX64.SYS            Thu Mar 15 14:09:21 2012 (4F623051)
SYMDS64.SYS             Mon May 16 18:15:03 2011 (4DD1A1E7)
SYMEFA64.SYS            Tue Nov 22 19:49:28 2011 (4ECC4318)
SYMEVENT64x86.SYS       Tue Nov 22 13:30:48 2011 (4ECBEA58)
SYMNETS.SYS             Sat Nov 12 16:11:53 2011 (4EBEE119)
Smb_driver.sys          Thu Oct 13 22:35:54 2011 (4E97A00A)
SynTP.sys               Thu Oct 13 22:34:52 2011 (4E979FCC)
TurboB.sys              Fri Apr 13 17:17:07 2012 (4F8897D3)
amdxata.sys             Fri Mar 19 12:18:18 2010 (4BA3A3CA)
aswFsBlk.SYS            Tue Jul 03 12:13:12 2012 (4FF31A18)
aswMonFlt.sys           Tue Jul 03 12:13:24 2012 (4FF31A24)
aswSP.SYS               Tue Jul 03 12:14:23 2012 (4FF31A5F)
aswSnx.SYS              Tue Jul 03 12:14:27 2012 (4FF31A63)
aswTdi.SYS              Tue Jul 03 12:13:33 2012 (4FF31A2D)
aswrdr2.sys             Tue Jul 03 12:13:43 2012 (4FF31A37)
btmaux.sys              Wed Nov 30 02:09:32 2011 (4ED5D6AC)
btmhsf.sys              Wed Nov 30 02:10:31 2011 (4ED5D6E7)
ccSetx64.sys            Fri Nov 04 18:05:25 2011 (4EB461A5)
clwvd.sys               Tue Jul 27 21:13:47 2010 (4C4F844B)
cpuz135_x64.sys         Wed Sep 21 04:23:41 2011 (4E799F0D)
dtsoftbus01.sys         Fri Jan 13 08:45:46 2012 (4F10358A)
dump_iaStor.sys         Tue Nov 29 22:39:19 2011 (4ED5A567)
eeCtrl64.sys            Tue May 15 20:36:03 2012 (4FB2F673)
hpdskflt.sys            Fri May 13 14:47:02 2011 (4DCD7CA6)
hswpan.sys              Mon Dec 05 07:04:50 2011 (4EDCB362)
iBtFltCoex.sys          Wed Dec 14 17:26:55 2011 (4EE922AF)
iaStor.sys              Tue Nov 29 22:39:19 2011 (4ED5A567)
igdkmd64.sys            Wed Jan 18 21:24:04 2012 (4F177EC4)
iusb3hcs.sys            Mon Dec 05 05:11:03 2011 (4EDC98B7)
iusb3hub.sys            Mon Dec 05 05:09:03 2011 (4EDC983F)
iusb3xhc.sys            Mon Dec 05 05:09:06 2011 (4EDC9842)
iwdbus.sys              Wed Mar 09 18:43:23 2011 (4D78109B)
mbam.sys                Tue Mar 20 12:04:48 2012 (4F68AAA0)
nvlddmkm.sys            Sat Jan 28 04:30:11 2012 (4F23C023)
nvpciflt.sys            Sat Jan 28 04:31:12 2012 (4F23C060)
stwrt64.sys             Wed Jan 04 01:43:16 2012 (4F03F504)



Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071612-23290-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jul 16 13:29:45.530 2012 (UTC - 4:00)
System Uptime: 0 days 5:24:37.342
BugCheck 50, {ffffffffffffffd0, 0, fffff88000e411a4, 0}
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
Probably caused by : aswMonFlt.sys ( aswMonFlt+4107 )
FAILURE_BUCKET_ID:  X64_0x50_aswMonFlt+4107
Bugcheck code 00000050
Arguments ffffffff`ffffffd0 00000000`00000000 fffff880`00e411a4 00000000`00000000
BiosVersion = F.09
BiosReleaseDate = 04/19/2012
SystemManufacturer = Hewlett-Packard
SystemProductName = HP Pavilion dv6 Notebook PC
CPUID:        "Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: 2294

My System SpecsSystem Spec
17 Jul 2012   #3

windows 7 home premium 64 bit

Ok, thanks. I will uninstall norton and reinstall avast. Will post again if any problems occur.
My System SpecsSystem Spec


 BSOD randomly

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