BSOD- Blue Screen of Death


  1. Posts : 23
    Windows 7 Home Premium 64bit
       #1

    BSOD- Blue Screen of Death


    Here's my initial problem

    I can't back up my Windows 7 Home Premium

    which lead to the BSOD

    I have no clue at all and I am following the advices given to me on that thread.

    Here's the dump file

    Attachment 221975
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    We're very busy here. Please post this info and we'll get started with your issues:
    Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 23
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Sorry i'm a noob and I didn't really understand the steps

    Here's the attachment

    Attachment 222157

    Did I do it right? hahaha

    My Sysyem is Windows os 7 Home Premium from Dell (64bit)and it has never been reformatted. Hardware and software has been used for 2.5 years

    Hope to hear from all of you soon :)
      My Computer


  4. Posts : 5,705
    Win7 x64 + x86
       #4

    Please start out by running these free, bootable diagnostics to rule out the most common problems (it's how we start all diagnostics at work): Initial Hardware Diagnostics

    Bluetooth device's drivers not installed, please install them.

    FastAccess Video Capture device is disabled. Please enable the device and update the drivers. Once that's done, feel free to disable the device again.

    Packet.sys dates from 2008 and must be updated. It is named Auto Internet Protocol on your system. It may belong to WebWatcher likely from SingleClick Systems, but there are numerous systems that have a driver with this name.

    Video drivers date from 2009 and must be updated from the ATI website (if possible): Global Provider of Innovative Graphics, Processors and Media Solutions | AMD

    Bluetooth drivers date from 2009 and must be updated
    Synaptics touchpad drivers date from 2009 and must be updated
    Wired and wireless networking drivers date from 2009 and must be updated
    Media Card reader drivers date from 2009 and must be updated.

    Beyond that, if the BSOD errors keep up, it's uncertain as to the cause. If it continues to BSOD, please run Driver Verifier to see if we can force out some more informatiton using these instructions: Driver Verifier Settings

    If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

    The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

    - Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
    - Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
    - How I do it: http://www.carrona.org/howidoit.html

    3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
    Code:
    
    AtiHdmi.sys         Fri Jun 05 04:31:42 2009 (4A28D7EE)
    CtClsFlt.sys        Mon Jun 15 01:06:41 2009 (4A35D6E1)
    NETw5v64.sys        Thu May 14 11:51:34 2009 (4A0C3E06)
    RimSerial_AMD64.sys Wed Jul 06 19:20:01 2011 (4E14EDA1)
    SynTP.sys           Fri Jun 26 14:35:47 2009 (4A451503)
    amdxata.sys         Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    aswFsBlk.SYS        Thu Feb 23 11:10:17 2012 (4F4664E9)
    aswMonFlt.sys       Thu Feb 23 11:10:36 2012 (4F4664FC)
    aswSP.SYS           Thu Feb 23 11:12:40 2012 (4F466578)
    aswSnx.SYS          Thu Feb 23 11:12:42 2012 (4F46657A)
    aswTdi.SYS          Thu Feb 23 11:10:41 2012 (4F466501)
    aswrdr2.sys         Thu Feb 23 11:11:03 2012 (4F466517)
    atikmdag.sys        Thu Jun 25 19:18:11 2009 (4A4405B3)
    btusbflt.sys        Thu Apr 08 21:11:36 2010 (4BBE7EC8)
    btwaudio.sys        Wed Jul 01 09:54:56 2009 (4A4B6AB0)
    btwavdt.sys         Thu Jun 25 01:50:13 2009 (4A431015)
    btwl2cap.sys        Fri Apr 03 20:28:45 2009 (49D6A9BD)
    btwrchid.sys        Thu Jun 25 01:51:37 2009 (4A431069)
    cnnctfy2.sys        Fri Jun 24 11:29:01 2011 (4E04AD3D)
    hidbth.sys          Mon Jul 13 20:06:52 2009 (4A5BCC1C)
    k57nd60a.sys        Sun Apr 26 07:23:05 2009 (49F44419)
    packet.sys          Wed Jun 18 17:48:52 2008 (485982C4)
    rimmpx64.sys        Thu Jun 25 04:04:18 2009 (4A432F82)
    rimspx64.sys        Thu Jun 25 03:13:43 2009 (4A4323A7)
    rixdpx64.sys        Thu Jun 25 03:38:50 2009 (4A43298A)
    rzdaendpt.sys       Sun Jun 17 22:09:18 2012 (4FDE8DCE)
    rzudd.sys           Sun Jun 17 22:09:11 2012 (4FDE8DC7)
    rzvkeyboard.sys     Sun Jun 17 22:09:16 2012 (4FDE8DCC)
    stwrt64.sys         Thu Jan 21 05:15:11 2010 (4B58292F)
    
    http://www.carrona.org/drivers/driver.php?id=AtiHdmi.sys
    http://www.carrona.org/drivers/driver.php?id=CtClsFlt.sys
    http://www.carrona.org/drivers/driver.php?id=NETw5v64.sys
    http://www.carrona.org/drivers/driver.php?id=RimSerial_AMD64.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
    http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
    http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
    http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=btusbflt.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    http://www.carrona.org/drivers/driver.php?id=btwrchid.sys
    http://www.carrona.org/drivers/driver.php?id=cnnctfy2.sys
    http://www.carrona.org/drivers/driver.php?id=hidbth.sys
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys
    http://www.carrona.org/drivers/driver.php?id=packet.sys
    http://www.carrona.org/drivers/driver.php?id=rimmpx64.sys
    http://www.carrona.org/drivers/driver.php?id=rimspx64.sys
    http://www.carrona.org/drivers/driver.php?id=rixdpx64.sys
    http://www.carrona.org/drivers/driver.php?id=rzdaendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=rzvkeyboard.sys
    http://www.carrona.org/drivers/driver.php?id=stwrt64.sys

    BSOD BUGCHECK SUMMARY

    Code:
    
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\060312-37533-01.dmp]
    Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
    Debug session time: Sat Jun  2 13:11:53.369 2012 (UTC - 4:00)
    System Uptime: 0 days 0:08:53.798
    BugCheck 24, {1904fb, fffff880081d7b68, fffff880081d73c0, fffff800038069bc}
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  AvastSvc.exe
    BUGCHECK_STR:  0x24
    FAILURE_BUCKET_ID:  X64_0x24_nt!ExDeferredFreePool+100
    Bugcheck code 00000024
    Arguments 00000000`001904fb fffff880`081d7b68 fffff880`081d73c0 fffff800`038069bc
    BiosVersion = A13
    BiosReleaseDate = 04/02/2011
    SystemManufacturer = Dell Inc.
    SystemProductName = Studio 1555
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     T6600  @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2194
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071712-19983-01.dmp]
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Debug session time: Tue Jul 17 01:27:09.305 2012 (UTC - 4:00)
    System Uptime: 0 days 0:00:25.178
    BugCheck C000021A, {fffff8a0003f8430, 0, ffffffffc0000001, 100670}
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!ExpSystemErrorHandler2+5e1 )
    BUGCHECK_STR:  0xc000021a_0
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  smss.exe
    FAILURE_BUCKET_ID:  X64_0xc000021a_0_nt!ExpSystemErrorHandler2+5e1
    Bugcheck code C000021A
    Arguments fffff8a0`003f8430 00000000`00000000 ffffffff`c0000001 00000000`00100670
    BiosVersion = A13
    BiosReleaseDate = 04/02/2011
    SystemManufacturer = Dell Inc.
    SystemProductName = Studio 1555
    CPUID:        "Intel(R) Core(TM)2 Duo CPU     T6600  @ 2.20GHz"
    MaxSpeed:     2200
    CurrentSpeed: 2194
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    
      My Computer


 

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