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Windows 7: BSOD when running laptop off battery power

23 Jul 2012   #31
gregrocker

 

Have you run under each driver you have previously installed long enough to know if one solves the problem? I showed you above how to go back to each to try it.

In particular I'd run with the Windows Update driver until it causes the problem.

Have you tried the drivers from the Intel site?

Work with Rich on his ideas, too.


My System SpecsSystem Spec
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23 Jul 2012   #32
Reverend Truth

Windows 7 Home Premium 64-bit
 
 

One of the reasons I've circled back to the display driver is that the read me file for the intel display driver version 7.15.10.1591 says that it "fixed an issue that the screen flickers while playing video playback when powered by battery".

Since my BSOD's are always on battery and the display flickers a couple of seconds prior to the crash, I'd like to explore this avenue.
My System SpecsSystem Spec
23 Jul 2012   #33
Reverend Truth

Windows 7 Home Premium 64-bit
 
 

gregrocker, you posted while I was typing.

The only drivers I can install using the 'let me chose' are the 8:15:10:2032 that I have now, the 8:15:10:1749 driver that windows update wants to replace and a standard VGA driver that makes the display look like crap.

I was using the windows updated driver when I got both of my most recent crashes.

Is there another driver on the lenovo support site that I should be using and how do I install it?
My System SpecsSystem Spec
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23 Jul 2012   #34
Reverend Truth

Windows 7 Home Premium 64-bit
 
 

I had earlier been running the 8:15:10:2555 driver that the intel driver update utility recommended. It is no longer available on my system, but I could reinstall it.

Currently I've rolled back to the 8:15:10:1749 driver to see if it causes problems.
My System SpecsSystem Spec
23 Jul 2012   #35
maxseven

Windows 7 Home Premium 64bit 6.1 Build 7601 (SP1)
 
 

I had a wierd problem with a laptop which went away when I changed my Power Options out of the default Balanced setting. Long shot but something easy to look at.
My System SpecsSystem Spec
24 Jul 2012   #36
Reverend Truth

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Welcome
If I may reply. You have many dump reports, which give several conclusions and many drivers as the cause.
To me this may be a hardware problem. Check your hardware. If that is negative
Run a full anti virus scan and download and run a full scan with malwarebytes
If that leads nowhere. Post and we shall go with the driver verifier test.
Initial Hardware Diagnostics

What specific hardware tests do you recommend? There's a lot in your link.

I downloaded and ran the Intel Processor Diagnostic tool (passed) and malwarebytes which didn't find anything that Norton 360 hadn't already removed.
My System SpecsSystem Spec
24 Jul 2012   #37
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Start with memory, if not already done.
Although not likely, in this situation, it is the easiest. Then we can move on to the more difficult but more likely.
My System SpecsSystem Spec
24 Jul 2012   #38
Reverend Truth

Windows 7 Home Premium 64-bit
 
 

I ran 10 passes of the extended version of the windows memory diagnostics tool and 11 of memtest86+ with no issues.

Should I run another RAM test or move on to something else?
My System SpecsSystem Spec
24 Jul 2012   #39
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Its not the memory.
Im trying to take off my BSOD hat and just think common sense. Appears to be a battery problem.
Test battery
Battery Wear out in Lenovo Z570 - Lenovo Community
My System SpecsSystem Spec
24 Jul 2012   #40
Reverend Truth

Windows 7 Home Premium 64-bit
 
 

I was sure it was the new 9-cell battery because it only crashes on battery power and returned it to the vendor for a replacement but it still crashes.
My System SpecsSystem Spec
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 BSOD when running laptop off battery power




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