BSOD when running laptop off battery power

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  1.    #31

    Have you run under each driver you have previously installed long enough to know if one solves the problem? I showed you above how to go back to each to try it.

    In particular I'd run with the Windows Update driver until it causes the problem.

    Have you tried the drivers from the Intel site?

    Work with Rich on his ideas, too.
      My Computer


  2. Posts : 30
    Windows 7 Home Premium 64-bit
    Thread Starter
       #32

    One of the reasons I've circled back to the display driver is that the read me file for the intel display driver version 7.15.10.1591 says that it "fixed an issue that the screen flickers while playing video playback when powered by battery".

    Since my BSOD's are always on battery and the display flickers a couple of seconds prior to the crash, I'd like to explore this avenue.
      My Computer


  3. Posts : 30
    Windows 7 Home Premium 64-bit
    Thread Starter
       #33

    gregrocker, you posted while I was typing.

    The only drivers I can install using the 'let me chose' are the 8:15:10:2032 that I have now, the 8:15:10:1749 driver that windows update wants to replace and a standard VGA driver that makes the display look like crap.

    I was using the windows updated driver when I got both of my most recent crashes.

    Is there another driver on the lenovo support site that I should be using and how do I install it?
      My Computer


  4. Posts : 30
    Windows 7 Home Premium 64-bit
    Thread Starter
       #34

    I had earlier been running the 8:15:10:2555 driver that the intel driver update utility recommended. It is no longer available on my system, but I could reinstall it.

    Currently I've rolled back to the 8:15:10:1749 driver to see if it causes problems.
      My Computer


  5. Posts : 880
    Windows 7 Professional 64bit
       #35

    I had a wierd problem with a laptop which went away when I changed my Power Options out of the default Balanced setting. Long shot but something easy to look at.
      My Computer


  6. Posts : 30
    Windows 7 Home Premium 64-bit
    Thread Starter
       #36

    richc46 said:
    Welcome
    If I may reply. You have many dump reports, which give several conclusions and many drivers as the cause.
    To me this may be a hardware problem. Check your hardware. If that is negative
    Run a full anti virus scan and download and run a full scan with malwarebytes
    If that leads nowhere. Post and we shall go with the driver verifier test.
    Initial Hardware Diagnostics

    What specific hardware tests do you recommend? There's a lot in your link.

    I downloaded and ran the Intel Processor Diagnostic tool (passed) and malwarebytes which didn't find anything that Norton 360 hadn't already removed.
      My Computer


  7. Posts : 17,796
    Windows 10, Home Clean Install
       #37

    Start with memory, if not already done.
    Although not likely, in this situation, it is the easiest. Then we can move on to the more difficult but more likely.
      My Computer


  8. Posts : 30
    Windows 7 Home Premium 64-bit
    Thread Starter
       #38

    I ran 10 passes of the extended version of the windows memory diagnostics tool and 11 of memtest86+ with no issues.

    Should I run another RAM test or move on to something else?
      My Computer


  9. Posts : 17,796
    Windows 10, Home Clean Install
       #39

    Its not the memory.
    Im trying to take off my BSOD hat and just think common sense. Appears to be a battery problem.
    Test battery
    Battery Wear out in Lenovo Z570 - Lenovo Community
      My Computer


  10. Posts : 30
    Windows 7 Home Premium 64-bit
    Thread Starter
       #40

    I was sure it was the new 9-cell battery because it only crashes on battery power and returned it to the vendor for a replacement but it still crashes.
      My Computer


 
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