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Windows 7: BSODs While Playing Co-Op Saints Row 3 (All info included)


17 Jul 2012   #1

Windows 7 Professional x64
 
 
BSODs While Playing Co-Op Saints Row 3 (All info included)

Hey guys, I'm Travesh and everytime I play Saints Row 3 Co-Op mode I get a BSOD after playing for 10-15 minutes. I was easily able to play singleplayer mode last night with no issues at all.

My system specs are:
Windows 7 Professional 64 bit
5800 series Radeon Card
i5 CPU 750 @2.67 GHz 2.66 GHz
and 8 GB of RAM

Below i have included the system health report the BSOD jcgriff2 thing into the first zip, and the minidump files into the second zip. I really hope you can help me, thanks!

-Travesh


My System SpecsSystem Spec
.

18 Jul 2012   #2

Windows 7 Professional x64
 
 

Bump
My System SpecsSystem Spec
18 Jul 2012   #3

MS Windows 7 Ultimate SP1 64-bit
 
 

forum rule #2
2) No useless posts, e.g., thread bumping, useless one liners,
junk posting to increase post count, and
identical multi-postings in different forums.
My System SpecsSystem Spec
.


19 Jul 2012   #4

Windows 7 Professional x64
 
 

I've started trying to play an online shooter game called Blacklight Retribution. I've gotten 3 more BSODs in one day. I tried updating my video card drivers but to no avail. The weird thing is, every BSOD I get has a different error code thing, like 0x00000A etc.

I hope someone can help me with my problem. Thanks!
-Trav
My System SpecsSystem Spec
19 Jul 2012   #5

Windows 7 Home Premium 64 Bit
 
 

Device Concerns:
Code:
ATITool Driver	ROOT\*ATITOOLDEVICE\0000	Failure using the VxD loader.
Fully remove the ATITool software. It does not work with Windows newer than 2003 and will cause conflicts with Windows 7 as a result.

If you need help removing the drivers after the software is uninstalled: Hardware devices are not working or are not detected in Windows

Software Concerns:
MSI Afterburner/RivaTuner/Kombustor is known to cause instability with systems. Please remove the software. Software overclocking does not provide reliable overclocking. Overclocking should be accomplished through the BIOS or through the graphics card manufacturer's software.

Analysis:
The following is for information purposes only.
Code:
--------------------------------------------
--------------------START-------------------
--------------------------------------------
Loading Dump File [C:\Users\Mike\Downloads\Travesh\071412-22214-01.dmp]

Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64

System Uptime: 0 days 20:32:39.287

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa804f9e2628, 0, fffff8000358811c, 5}

Probably caused by : memory_corruption ( nt!MiEmptyPageAccessLog+dc )

PAGE_FAULT_IN_NONPAGED_AREA (50)

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  IDVault.exe

STACK_TEXT:  
fffff880`0ce0adb8 fffff800`03430f0f : 00000000`00000050 fffffa80`4f9e2628 00000000`00000000 fffff880`0ce0af20 : nt!KeBugCheckEx

fffff880`0ce0adb8 fffff800`03430f0f : 00000000`00000050 fffffa80`4f9e2628 00000000`00000000 fffff880`0ce0af20 : nt!KeBugCheckEx
fffff880`0ce0adc0 fffff800`034882ee : 00000000`00000000 fffffa80`4f9e2628 00000000`00001000 00000000`00f8b406 : nt! ?? ::FNODOBFM::`string'+0x43d51
fffff880`0ce0af20 fffff800`0358811c : 00000000`00000000 fffffa80`0aa42950 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`0ce0b0b0 fffff800`03588380 : fffffa80`0bd04060 00000003`00000000 00000000`00f8b406 fffffa80`4f9e2628 : nt!MiEmptyPageAccessLog+0xdc
fffff880`0ce0b120 fffff800`03588586 : fffffa80`06f6c000 fffff680`0039fa00 fffff680`0039fa00 fffff700`01084958 : nt!MiAllocateAccessLog+0x80
fffff880`0ce0b150 fffff800`034f5bbd : 00000003`00000000 14f00001`73da1025 fffff700`01090f00 fffff680`0039fa00 : nt!MiLogPageAccess+0x46
fffff880`0ce0b1a0 fffff800`0345ae22 : fffffa80`0bd04060 fffffa80`0000000d fffff8a0`00000bb0 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x3565d
fffff880`0ce0ba50 fffff800`0375b6da : fffff8a0`23bab060 00000000`00000001 00000000`00000000 fffffa80`0cb6eb50 : nt!MmCleanProcessAddressSpace+0x96
fffff880`0ce0baa0 fffff800`0373cfb8 : 00000000`00000000 00000000`00000001 00000000`7efdb000 00000000`00000000 : nt!PspExitThread+0x56a
fffff880`0ce0bba0 fffff800`03489453 : fffffa80`0bd04060 00000000`00000000 fffffa80`0cb6eb50 00000000`003f09f0 : nt!NtTerminateProcess+0x138
fffff880`0ce0bc20 00000000`779e15da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008e318 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x779e15da


FAILURE_BUCKET_ID:  X64_0x50_nt!MiEmptyPageAccessLog+dc

CPUID:        "Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2664

--------------------------------------------
---------------------END--------------------
--------------------------------------------
--------------------------------------------
--------------------START-------------------
--------------------------------------------
Loading Dump File [C:\Users\Mike\Downloads\Travesh\071712-45489-01.dmp]

Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64

System Uptime: 2 days 18:01:19.441

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41201, fffff68000003c90, 52c00001942ac847, fffffa800ac6acd0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13c82 )

MEMORY_MANAGEMENT (1a)

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  Skype.exe

STACK_TEXT:  
fffff880`0b7c59b8 fffff800`034dacfe : 00000000`0000001a 00000000`00041201 fffff680`00003c90 52c00001`942ac847 : nt!KeBugCheckEx

fffff880`0b7c59b8 fffff800`034dacfe : 00000000`0000001a 00000000`00041201 fffff680`00003c90 52c00001`942ac847 : nt!KeBugCheckEx
fffff880`0b7c59c0 fffff800`0344a0b1 : 00000000`00000000 fffff800`0379585e fffff880`0b7c5ca0 52c00001`942ac847 : nt! ?? ::FNODOBFM::`string'+0x13c82
fffff880`0b7c5a00 fffff800`03449d4a : fffffa80`0ac6acd0 fffffa80`0abb1b30 fffffa80`0abb1b30 00000000`00792000 : nt!MiQueryAddressState+0x2b1
fffff880`0b7c5a50 fffff800`03755314 : 00000000`00000040 00000000`00793000 fffffa80`0ac6acd0 00000000`00000001 : nt!MiQueryAddressSpan+0xaa
fffff880`0b7c5ac0 fffff800`0347e453 : ffffffff`ffffffff fffffa80`0ae16660 fffff880`0b7c5bf8 00000000`0710e798 : nt!NtQueryVirtualMemory+0x382
fffff880`0b7c5bb0 00000000`77a5154a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0710e778 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77a5154a


FAILURE_BUCKET_ID:  X64_0x1a_41201_nt!_??_::FNODOBFM::_string_+13c82

CPUID:        "Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2664

--------------------------------------------
---------------------END--------------------
--------------------------------------------
--------------------------------------------
--------------------START-------------------
--------------------------------------------
Loading Dump File [C:\Users\Mike\Downloads\Travesh\071712-36207-01.dmp]

Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64

System Uptime: 0 days 0:24:49.059

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88004c333d1, fffff88006beb438, fffff88006beac90}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::InvalidateAllVirtualAddress+9d )

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

STACK_TEXT:  
fffff880`06beb670 fffff880`04c01749 : fffffa80`09ea5180 00000040`00000020 fffffa80`09ea51f8 00000000`00000000 : dxgmms1!VIDMM_SEGMENT::InvalidateAllVirtualAddress+0x9d
fffff880`06beb730 fffff880`057024b9 : fffffa80`0a037000 fffffa80`09ea4010 00000000`00000000 fffffa80`09ea4928 : dxgmms1!VidMmInvalidateAllVirtualAddresses+0x39
fffff880`06beb760 fffff880`0572edad : fffffa80`0d3532d0 fffffa80`0d3532d0 fffffa80`0d3532d0 fffffa80`09ea4010 : dxgkrnl!DXGADAPTER::PrepareToReset+0x59
fffff880`06beb7a0 fffff880`04c0ff07 : fffffa80`0d3532d0 00000000`00000000 fffffa80`0988f410 fffffa80`09ea4010 : dxgkrnl!TdrIsRecoveryRequired+0x245
fffff880`06beb7d0 fffff880`04c3dd5a : 00000000`ffffffff 00000000`000171c2 fffff880`06beb930 fffffa80`09ea4010 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`06beb8b0 fffff880`04c39ca5 : fffffa80`0a03d000 ffffffff`feced300 fffffa80`0add20b0 fffff880`04c1e8af : dxgmms1!VidSchWaitForCompletionEvent+0x196
fffff880`06beb8f0 fffff880`04c39e5d : fffffa80`0a03d000 fffffa80`09ea4010 fffffa80`0a03ea00 00000000`00000000 : dxgmms1!VidSchiWaitForCompletePreemption+0x7d
fffff880`06beb9e0 fffff880`04c38d3c : 00000000`0000000f 00000000`001229af fffffa80`0add20b0 fffffa80`09ea4010 : dxgmms1!VidSchiSendToExecutionQueueWithWait+0x171
fffff880`06bebae0 fffff880`04c38398 : fffff800`04ab5000 fffff880`04c37d00 fffffa80`00000000 fffffa80`000003a0 : dxgmms1!VidSchiSubmitRenderCommand+0x920
fffff880`06bebcd0 fffff880`04c37e96 : 00000000`00000000 fffffa80`0988f410 00000000`00000080 fffffa80`09ea4010 : dxgmms1!VidSchiSubmitQueueCommand+0x50
fffff880`06bebd00 fffff800`03731e6a : 00000000`05e90211 fffffa80`09eb5060 fffffa80`067219e0 fffffa80`09eb5060 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`06bebd40 fffff800`0348bec6 : fffff800`0360de80 fffffa80`09eb5060 fffff800`0361bcc0 fffff880`06bebe40 : nt!PspSystemThreadStartup+0x5a
fffff880`06bebd80 00000000`00000000 : fffff880`06bec000 fffff880`06be6000 fffff880`06beb360 00000000`00000000 : nt!KxStartSystemThread+0x16


FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_SEGMENT::InvalidateAllVirtualAddress+9d

CPUID:        "Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2664

--------------------------------------------
---------------------END--------------------
--------------------------------------------
--------------------------------------------
--------------------START-------------------
--------------------------------------------
Loading Dump File [C:\Users\Mike\Downloads\Travesh\071812-37736-01.dmp]

Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64

System Uptime: 0 days 22:16:26.368

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffa8014a4d0c8, 2, 0, fffff800034c66f4}

Probably caused by : memory_corruption ( nt!MiResolveTransitionFault+124 )

IRQL_NOT_LESS_OR_EQUAL (a)

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  dw20.exe

STACK_TEXT:  
fffff880`0d23c5b8 fffff800`03495769 : 00000000`0000000a fffffa80`14a4d0c8 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx

fffff880`0d23c5b8 fffff800`03495769 : 00000000`0000000a fffffa80`14a4d0c8 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`0d23c5c0 fffff800`034943e0 : fffffa80`c0000225 00000000`00000000 fffff8a0`028042f0 00000001`b8d56860 : nt!KiBugCheckDispatch+0x69

fffff880`0d23c5c0 fffff800`034943e0 : fffffa80`c0000225 00000000`00000000 fffff8a0`028042f0 00000001`b8d56860 : nt!KiBugCheckDispatch+0x69
fffff880`0d23c700 fffff800`034c66f4 : fffffa80`09a54330 00000000`00000000 fffffa80`09a4d0c8 fffffa80`0ecab4d8 : nt!KiPageFault+0x260
fffff880`0d23c890 fffff800`034b40e5 : 00000000`00000001 00000001`b8d56860 fffffa80`00000005 fffffa80`06fcacc8 : nt!MiResolveTransitionFault+0x124
fffff880`0d23c920 fffff800`034b2aa3 : 00000000`001ca66b 00000000`74d01000 fffff680`003a6808 fffffa80`06fcacc8 : nt!MiResolveProtoPteFault+0x325
fffff880`0d23c9b0 fffff800`034a2749 : 00000000`00000000 00000000`74d01000 00000000`00000000 00000000`00000000 : nt!MiDispatchFault+0x1c3
fffff880`0d23cac0 fffff800`034942ee : 00000000`00000001 00000000`74d01000 00000000`776c2501 00000000`77590000 : nt!MmAccessFault+0x359
fffff880`0d23cc20 00000000`775e818d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
00000000`0008e580 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x775e818d


FAILURE_BUCKET_ID:  X64_0xA_nt!MiResolveTransitionFault+124

CPUID:        "Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2664

--------------------------------------------
---------------------END--------------------
--------------------------------------------
--------------------------------------------
--------------------START-------------------
--------------------------------------------
Loading Dump File [C:\Users\Mike\Downloads\Travesh\071812-26582-01.dmp]

Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64

System Uptime: 0 days 11:08:03.650

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff800034fd741, fffff8800371d438, fffff8800371cc90}

Probably caused by : memory_corruption ( nt!MiUnlinkFreeOrZeroedPage+181 )

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

STACK_TEXT:  
fffff880`0371d670 fffff800`03501f78 : fffff880`0371d740 00000000`00138d57 fffffa80`03aa8050 00000000`00000001 : nt!MiUnlinkFreeOrZeroedPage+0x181
fffff880`0371d6e0 fffff800`034ee06f : 00000000`00000000 fffff880`00000000 fffff800`03710540 00000000`00000000 : nt!MiRemoveAnyPage+0x1d8
fffff880`0371d800 fffff800`034fb1ae : 00000000`00000001 fffff880`0a721000 00000000`00000002 fffff6fc`40053908 : nt!MiResolveDemandZeroFault+0x54f
fffff880`0371d8f0 fffff800`034eb20b : 00000000`00000000 fffff800`03710ac0 00000000`00000202 fffff800`034fcf23 : nt!MiDispatchFault+0x8ce
fffff880`0371da00 fffff800`03511db0 : 00000000`00000001 fffff880`0a721000 fffffa80`0b0c1000 fffff6fc`400538f8 : nt!MmAccessFault+0xe1b
fffff880`0371db60 fffff800`03511fa0 : fffffa80`0798a060 00000000`00000000 fffffa80`00000000 00000000`00000000 : nt!MiInPageSingleKernelStack+0x134
fffff880`0371dc70 fffff800`03511f2f : 00000000`00000000 00000000`00000001 fffffa80`067169e0 00000000`00000080 : nt!MmInPageKernelStack+0x40
fffff880`0371dcd0 fffff800`03511c74 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`06716900 : nt!KiInSwapKernelStacks+0x1f
fffff880`0371dd00 fffff800`03774e6a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeSwapProcessOrStack+0x84
fffff880`0371dd40 fffff800`034ceec6 : fffff880`03364180 fffffa80`06734040 fffff880`0336efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0371dd80 00000000`00000000 : fffff880`0371e000 fffff880`03718000 fffff880`0371da50 00000000`00000000 : nt!KxStartSystemThread+0x16


FAILURE_BUCKET_ID:  X64_0x7E_nt!MiUnlinkFreeOrZeroedPage+181

CPUID:        "Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2664

--------------------------------------------
---------------------END--------------------
--------------------------------------------
--------------------------------------------
--------------------START-------------------
--------------------------------------------
Loading Dump File [C:\Users\Mike\Downloads\Travesh\071912-48173-01.dmp]

Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64

System Uptime: 0 days 0:56:59.000

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa804f71fc7a, 0, fffff800035e461c, 5}

*** WARNING: Unable to verify timestamp for win32k.sys

*** ERROR: Module load completed but symbols could not be loaded for win32k.sys

Probably caused by : memory_corruption ( nt!MiLogPageAccess+dc )

PAGE_FAULT_IN_NONPAGED_AREA (50)

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

STACK_TEXT:  
fffff880`03716608 fffff800`0348cf0f : 00000000`00000050 fffffa80`4f71fc7a 00000000`00000000 fffff880`03716770 : nt!KeBugCheckEx

fffff880`03716608 fffff800`0348cf0f : 00000000`00000050 fffffa80`4f71fc7a 00000000`00000000 fffff880`03716770 : nt!KeBugCheckEx
fffff880`03716610 fffff800`034e42ee : 00000000`00000000 fffffa80`4f71fc7a 00000000`00001000 fffffa80`0d701000 : nt! ?? ::FNODOBFM::`string'+0x43d51
fffff880`03716770 fffff800`035e461c : 00000000`00000000 fffffa80`0d701000 fffff780`c0000000 00000000`00013597 : nt!KiPageFault+0x16e
fffff880`03716900 fffff800`0354777e : 00000003`00000000 0e100001`8f801921 00000000`00000000 00000000`000130e1 : nt!MiLogPageAccess+0xdc
fffff880`03716950 fffff800`0355e4b5 : fffff800`03718b00 fffff800`00000001 00000000`00000001 fffff880`03716bb0 : nt! ?? ::FNODOBFM::`string'+0x21ea2
fffff880`03716b00 fffff800`034d00d6 : 00000000`00000d5c 00000000`00000000 fffffa80`00000000 00000000`00000007 : nt! ?? ::FNODOBFM::`string'+0x4cd46
fffff880`03716b80 fffff800`034d058b : 00000000`00000008 fffff880`03716c10 00000000`00000001 fffffa80`00000000 : nt!MmWorkingSetManager+0x6e
fffff880`03716bd0 fffff800`0377ce6a : fffffa80`06729660 00000000`00000080 fffffa80`067169e0 00000000`00000001 : nt!KeBalanceSetManager+0x1c3
fffff880`03716d40 fffff800`034d6ec6 : fffff880`03364180 fffffa80`06729660 fffff880`0336efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03716d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


FAILURE_BUCKET_ID:  X64_0x50_nt!MiLogPageAccess+dc

CPUID:        "Intel(R) Core(TM) i5 CPU         750  @ 2.67GHz"
MaxSpeed:     2670
CurrentSpeed: 2664

--------------------------------------------
---------------------END--------------------
--------------------------------------------

3rd Party Drivers:
The following is for information purposes only. Any drivers in red should be updated.
Code:
cpuz132_x64.sys Thu Mar 26 17:17:23 2009 (49CC0D03)
GEARAspiWDM.sys Mon May 18 06:17:04 2009 (4A1151C0)
LHidFilt.Sys Wed Jun 17 10:49:39 2009 (4A391EA3)
LMouFilt.Sys Wed Jun 17 10:49:43 2009 (4A391EA7)
intelppm.sys Mon Jul 13 17:19:25 2009 (4A5BC0FD)
LGBusEnum.sys Tue Jul 14 16:34:45 2009 (4A5D0805)
RtNdPt60.sys Sun Jul 19 20:27:32 2009 (4A63D614)
mfehidk.sys Fri Jul 31 15:59:58 2009 (4A73695E)
LVPr2M64.sys Wed Oct 7 02:26:50 2009 (4ACC50CA)
lvpopf64.sys Wed Oct 7 02:27:20 2009 (4ACC50E8)
lvrs64.sys Wed Oct 7 02:27:59 2009 (4ACC510F)
lvuvc64.sys Wed Oct 7 02:28:44 2009 (4ACC513C)
amdxata.sys Fri Mar 19 10:18:18 2010 (4BA3A3CA)
iaStorV.sys Thu Jun 10 18:46:19 2010 (4C11875B)
ladfDHP2amd64.sys Fri Sep 24 11:06:44 2010 (4C9CDAA4)
ladfSBVMamd64.sys Fri Sep 24 13:13:10 2010 (4C9CF846)
Ironx64.SYS Fri Nov 12 16:06:50 2010 (4CDDC88A)
SYMDS64.SYS Tue Dec 7 17:16:58 2010 (4CFECE7A)
SYMEFA64.SYS Sun Mar 13 21:20:58 2011 (4D7D899A)
SYMEVENT64x86.SYS Thu Mar 24 17:02:36 2011 (4D8BCD8C)
SRTSP64.SYS Tue Mar 29 20:46:12 2011 (4D929974)
SRTSPX64.SYS Tue Mar 29 20:46:18 2011 (4D92997A)
SYMNETS.SYS Tue Apr 19 16:33:31 2011 (4DAE0DBB)
Rt64win7.sys Tue May 31 21:15:51 2011 (4DE5AEE7)
GIDv2.SYS Tue Jul 5 08:10:51 2011 (4E131B6B)
RtHDMIVX.sys Wed Jul 6 04:09:50 2011 (4E14346E)
RTKVHD64.sys Thu Aug 11 23:28:04 2011 (4E44B9E4)
EX64.SYS Wed Apr 25 03:27:28 2012 (4F97C380)
ENG64.SYS Wed Apr 25 03:29:25 2012 (4F97C3F5)
EraserUtilRebootDrv.sys Tue May 15 18:36:03 2012 (4FB2F673)
eeCtrl64.sys Tue May 15 18:36:03 2012 (4FB2F673)
BHDrvx64.sys Wed May 16 20:16:36 2012 (4FB45F84)
IDSvia64.sys Thu May 24 18:08:33 2012 (4FBECD81)
atikmpag.sys Mon Jun 11 10:26:14 2012 (4FD61C26)
atikmdag.sys Mon Jun 11 10:59:31 2012 (4FD623F3)
cpuz132_x64.sys
GEARAspiWDM.sys
LHidFilt.Sys
LMouFilt.Sys
intelppm.sys
LGBusEnum.sys
RtNdPt60.sys
mfehidk.sys
LVPr2M64.sys
lvpopf64.sys
lvrs64.sys
lvuvc64.sys
amdxata.sys
iaStorV.sys
ladfDHP2amd64.sys
ladfSBVMamd64.sys
Ironx64.SYS
SYMDS64.SYS
SYMEFA64.SYS
SYMEVENT64x86.SYS
SRTSP64.SYS
SRTSPX64.SYS
SYMNETS.SYS
Rt64win7.sys
GIDv2.SYS
RtHDMIVX.sys
RTKVHD64.sys
EX64.SYS
ENG64.SYS
EraserUtilRebootDrv.sys
eeCtrl64.sys
BHDrvx64.sys
IDSvia64.sys
atikmpag.sys
atikmdag.sys

Recommendations:
Update the above drivers that were highlighted in red first. See if it provides more stability.

Memory Problems:
If not, your crashes primarily indicate a memory issue.
  • If you are overclocking any hardware, please stop.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

  • Check your RAM compatibility with your system:
    Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot.
DirectX/Graphics Issue:
Some crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
  • If you are overclocking any hardware, please stop.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.


Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For AMD:
    • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
    • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
      1. Click Start Menu
      2. Right Click My Computer/Computer
      3. Click Manage
      4. Click Device Manager from the list on the left
      5. Expand Display adapters
      6. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      Alternatively:
      1. Login as an adminstrative user
      2. Click Start Menu
      3. Click Control Panel
      4. Click Hardware and Sound
      5. Click Device Manager (the last link under Devices and Printers)
      6. Expand Display adapters
      7. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  6. Restart your computer after uninstalling drivers for all display cards
  7. Install the driver you selected for the display cards once Windows starts

Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.
My System SpecsSystem Spec
19 Jul 2012   #6

Windows 7 Professional x64
 
 

Device Concerns: I wasn't able to figure out how to fully remove the ATITool software. It didn't show up in my uninstall programs list and in my Program Files folder the only ATI folder had something in it called ATI.ACE. Could you help me out on this one a little further?

I did run the Fix it program you linked, it came up with 3 problems. ATITool Driver has a driver problem, but the only option is gave me was to reinstall, not uninstall or remove. It also says "Unknown Device is not working properly" and "Hardware changes might not have been detected."

Software Concerns: I was able to uninstall Afterburner and Kombuster but Rivatuner did not show up in my list of programs to uninstall.

3rd Party Drivers: I couldn't figure out where or how to update any of the drivers listed.

Memory Problems: I'm going to be very busy all weekend so I can't run Memtest over this weekend, but if things are still going wrong by Monday I definitely will run it then.
I did, however, take screenshots of the tabs in CPU-Z, I will attach them below for you to check out.

DirectX/Graphics Issue: I ran the sfc /scannow and it came back with finding no integrity violations.
Before I uninstall AMD Catalyst Install Manager, on the AMD website I can only find AMD saying to update this card use Catalyst Control Center, I can't find just a stand alone driver update. Should I use CCC to update my drivers for that final step?

Lastly, I'd like to thank you for taking your time and helping me out. I'm sorry that I can't find/know every piece of information you need me to, but I'm hoping to be able to know enough to be cooperative enough to get this fixed. Thanks!
-Trav
My System SpecsSystem Spec
20 Jul 2012   #7

Windows 7 Professional x64
 
 

So I'm really mad at my computer right now. I was planning on playing GW2 all weekend without interruption. Now, 10 minutes into playing gw2 I get a BSOD. If you can help me, Writh, you do not understand how grateful I would be. If this can be fixed before the end of the weekend I will name my children after you. Here is the minidump of the crash I just got.
My System SpecsSystem Spec
20 Jul 2012   #8

MS Windows 7 Ultimate SP1 64-bit
 
 

sounds like you will have plenty of time to run MemTest, as was requested.
My System SpecsSystem Spec
20 Jul 2012   #9

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
sounds like you will have plenty of time to run MemTest, as was requested.
Hahaha..... touche, Karl. I guess I'll start downloading gw2 on my other computer and run Memtest on this one. I'll get back to you when I can.
My System SpecsSystem Spec
20 Jul 2012   #10

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Travesh View Post
Device Concerns: I wasn't able to figure out how to fully remove the ATITool software. It didn't show up in my uninstall programs list and in my Program Files folder the only ATI folder had something in it called ATI.ACE. Could you help me out on this one a little further?

I did run the Fix it program you linked, it came up with 3 problems. ATITool Driver has a driver problem, but the only option is gave me was to reinstall, not uninstall or remove. It also says "Unknown Device is not working properly" and "Hardware changes might not have been detected."
Uninstall the ATITool driver and any other unknown or other devices items:
  1. Click Start Menu
  2. Right Click My Computer/Computer
  3. Click Manage
  4. Click Device Manager from the list on the left
  5. Find the device you are trying to uninstall by expanding the appropriate set of devices
  6. Right click the device
  7. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  8. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  9. Restart your computer only if Windows asks you to.

Alternatively:
  1. Login as an adminstrative user.
  2. Click Start Menu
  3. Click Control Panel
  4. Click Hardware and Sound
  5. Click Device Manager (the last link under Devices and Printers)
  6. Find the device you are trying to uninstall by expanding the appropriate set of devices
  7. Right click the device
  8. Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
  9. Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  10. Restart your computer only if Windows asks you to.

You may also need: Device Manager : Hidden Devices


Quote   Quote: Originally Posted by Travesh View Post
Software Concerns: I was able to uninstall Afterburner and Kombuster but Rivatuner did not show up in my list of programs to uninstall.
Rivatuner and Afterburner are essentially the same program. No worries on this one.

Quote   Quote: Originally Posted by Travesh View Post
3rd Party Drivers: I couldn't figure out where or how to update any of the drivers listed.
Install the latest version of CPU-Z from CPUID - System & hardware benchmark, monitoring, reporting -> on the right side, select
Code:
Download latest release

1.61 setup, english
1.61 setup, chinese
( (installation, includes 32 and 64-bit binaries)
Download the latest drivers for your Logitech device(s) from Support + Downloads (you will have to find the proper device and install the drivers for it). It appears you have a Logitech mouse and headset. Drivers for both should be updated.


Quote   Quote: Originally Posted by Travesh View Post
Memory Problems: I'm going to be very busy all weekend so I can't run Memtest over this weekend, but if things are still going wrong by Monday I definitely will run it then.
I did, however, take screenshots of the tabs in CPU-Z, I will attach them below for you to check out.
We still need screenshots for the SPD tab. You only included one module of the four installed. We need a screenshot for all four modules/slots.

Quote   Quote: Originally Posted by Travesh View Post
DirectX/Graphics Issue: I ran the sfc /scannow and it came back with finding no integrity violations.
Before I uninstall AMD Catalyst Install Manager, on the AMD website I can only find AMD saying to update this card use Catalyst Control Center, I can't find just a stand alone driver update. Should I use CCC to update my drivers for that final step?
You may also want to install your AMD drivers without the Catalyst Control Center/Vision Engine Control Center software. Download the version of ATI drivers that you want to install, and then do the following steps.
  • Start the installation program to install your drivers and ATI software. When you get to the option to Express/Custom install, cancel the installation. Your drivers should now exist in C:\AMD\Support\xx-x_vista_win7_64_dd_ccc where the x's replace your version number of the driver software.
  • Uninstall all AMD software related to your graphics card by uninstalling AMD Catalyst Install Manager in Start Menu -> Control Panel -> Uninstall a program
  • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers:
    1. Click Start Menu
    2. Right Click My Computer/Computer
    3. Click Manage
    4. Click Device Manager from the list on the left
    5. Expand Display adapters
    6. Do the following for each adapter (in case you have multiple display cards)
      • Right click the adapter
      • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
      • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    Alternatively:
    1. Login as an adminstrative user
    2. Click Start Menu
    3. Click Control Panel
    4. Click Hardware and Sound
    5. Click Device Manager (the last link under Devices and Printers)
    6. Expand Display adapters
    7. Do the following for each adapter (in case you have multiple display cards)
      • Right click the adapter
      • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
      • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  • Restart your computer.
  • Re-install your drivers from the C:\AMD\Support\xx-x_vista_win7_64_dd_ccc folder using a similar method to that in OPTION TWO of Drivers - Install Vista Drivers on Windows 7
If you need help finding ATI drivers:
Previous Catalyst

AMD Catalyst
Quote   Quote: Originally Posted by Travesh View Post
Lastly, I'd like to thank you for taking your time and helping me out. I'm sorry that I can't find/know every piece of information you need me to, but I'm hoping to be able to know enough to be cooperative enough to get this fixed. Thanks!
-Trav
You're quite welcome.





Quote   Quote: Originally Posted by Travesh View Post
So I'm really mad at my computer right now. I was planning on playing GW2 all weekend without interruption. Now, 10 minutes into playing gw2 I get a BSOD. If you can help me, Writh, you do not understand how grateful I would be. If this can be fixed before the end of the weekend I will name my children after you. Here is the minidump of the crash I just got.
All crashes still point primarily to memory. Proceed with the Memtest86+ steps as karlsnooks suggested. Also, please provide the screenshots for the other three slots under the SPD tab in CPU-Z.
My System SpecsSystem Spec
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