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Windows 7: BSOD playing games or during downloads

18 Jul 2012   #1

Windows 7 64 bit
 
 
BSOD playing games or during downloads

When I start playing a game about 5 minutes into the game my screen flicker for a split second and then crashes into a BSoD. One of the BSoD's was something about mcupdate.dll and figured it had to do with mcafee so i uninstalled that. I wasn't able to get the other different kinds of BSoD's but maybe with the file I attached somebody can tell what is wrong. Also, when my comp crashes and I try to reboot it, it will freeze on startup,but if I wait 30 mins it will startup fine.

My System SpecsSystem Spec
18 Jul 2012   #2

Windows 7 64 bit
 
 

Forgot to put my system specs. Here they are...
OS: Windows 7 Home Premium x64
CPU:AMD Athlon(tm) II X2 270 Processor
Memory:8GB Kit (4GBx2) DDR3
HDD: HITACHI HDS721050CLA362 (500GB)
Graphics: AMD Radeon HD 6450
Motherboard: ASUS M4A78LT-MLE
Security: Norton 360
My System SpecsSystem Spec
20 Jul 2012   #3
Microsoft MVP

 
 

Late for work!

AMD OverDrive (AODDriver2.sys) is either a stand-alone application, or a component of the AMD VISION Engine Control Center. This driver is known to cause BSOD's on some Windows 7 systems.
Quote:
Please uninstall all AMD/ATI video stuff from Control Panel...Programs...Uninstall a program
Then, download (but DO NOT install) a fresh copy of the ATI drivers from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD (in the upper right corner of the page)
Use this procedure to install the DRIVER ONLY: ATI video cards - DRIVER ONLY installation procedure

If the device (AODDriver or AODDriver4.01) remains a problem, open Device Manager, select the "View" item.
Then select "Show hidden devices" and scroll down to the Non-Plug and Play Drivers section.
Locate the AODDriver entry, right click on it and select "Uninstall". Reboot for changes to take affect.
Sometimes the driver remains and continues to cause BSOD's. If this is the case for you, post back and we'll give further instructions for safely removing it.

If overclocking, please stop. Remove the overclock and return the system to stock/standard values while we're troubleshooting. Once the system is stable again, feel free to resume the overclocking.

Otherwise try hardware diagnostics (in particular - MemTest86+ and Prime95): Hardware Diagnostics

BSOD BUGCHECK SUMMARY

Code:

Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071112-26598-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jul 11 18:41:13.097 2012 (UTC - 4:00)
System Uptime: 0 days 1:10:40.377
BugCheck FE, {5, fffffa8008dd51a0, 10024396, fffffa80093c4258}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+6c
Bugcheck code 000000FE
Arguments 00000000`00000005 fffffa80`08dd51a0 00000000`10024396 fffffa80`093c4258
BiosVersion = 0801   
BiosReleaseDate = 01/17/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071612-28126-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jul 16 21:56:34.976 2012 (UTC - 4:00)
System Uptime: 0 days 0:09:09.256
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : volsnap.sys ( volsnap!VspWriteContextCompletionRoutine+1f )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x1E
FAILURE_BUCKET_ID:  X64_0x1E_volsnap!VspWriteContextCompletionRoutine+1f
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071812-25662-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jul 18 01:41:17.272 2012 (UTC - 4:00)
System Uptime: 0 days 0:26:07.552
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
BugCheck FE, {5, fffffa80089301a0, 10024396, fffffa8008f2bc48}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  wevtutil.exe
FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_ANALYSIS_INCONCLUSIVE
Bugcheck code 000000FE
Arguments 00000000`00000005 fffffa80`089301a0 00000000`10024396 fffffa80`08f2bc48
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``

[/font][/code]

*** 3rd PARTY DRIVER LIST ***
*** 3rd PARTY DRIVER LIST ***

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Code:

AE2500w764.sys          Mon Mar 28 20:22:08 2011 (4D912630)
AODDriver2.sys          Wed Jun 15 04:38:35 2011 (4DF86F8B)
ASACPI.sys              Wed Jul 15 23:31:29 2009 (4A5E9F11)
AsIO.sys                Mon Aug 03 03:03:16 2009 (4A768BB4)
AsUpIO.sys              Sun Jul 05 22:21:38 2009 (4A515FB2)
AtihdW76.sys            Tue Jun 07 06:34:39 2011 (4DEDFEBF)
BHDrvx64.sys            Wed May 16 22:16:36 2012 (4FB45F84)
ENG64.SYS               Wed Apr 25 05:29:25 2012 (4F97C3F5)
EX64.SYS                Wed Apr 25 05:27:28 2012 (4F97C380)
EraserUtilRebootDrv.sys Tue May 15 20:36:03 2012 (4FB2F673)
GEARAspiWDM.sys         Mon May 18 08:17:04 2009 (4A1151C0)
IDSvia64.sys            Thu May 24 20:08:33 2012 (4FBECD81)
Ironx64.SYS             Fri Nov 12 18:06:50 2010 (4CDDC88A)
L1C62x64.sys            Wed Apr 01 01:09:17 2009 (49D2F6FD)
MpFilter.sys            Fri Mar 09 06:05:26 2012 (4F59E3F6)
SRTSP64.SYS             Tue Mar 29 22:46:12 2011 (4D929974)
SRTSPX64.SYS            Tue Mar 29 22:46:18 2011 (4D92997A)
SYMDS64.SYS             Tue Dec 07 19:16:58 2010 (4CFECE7A)
SYMEFA64.SYS            Sun Mar 13 23:20:58 2011 (4D7D899A)
SYMEVENT64x86.SYS       Thu Mar 24 19:02:36 2011 (4D8BCD8C)
SYMNETS.SYS             Tue Apr 19 18:33:31 2011 (4DAE0DBB)
WSDPrint.sys            Mon Jul 13 20:39:20 2009 (4A5BD3B8)
amdiox64.sys            Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys             Fri Mar 19 12:18:18 2010 (4BA3A3CA)
atikmdag.sys            Thu Sep 08 13:26:08 2011 (4E68FAB0)
atikmpag.sys            Thu Sep 08 12:52:41 2011 (4E68F2D9)
ccSetx64.sys            Mon Aug 08 17:47:34 2011 (4E405976)
cpuz135_x64.sys         Wed Sep 21 04:23:41 2011 (4E799F0D)
eeCtrl64.sys            Tue May 15 20:36:03 2012 (4FB2F673)
nvstor.sys              Fri Mar 19 16:45:11 2010 (4BA3E257)
nvstor64.sys            Fri Apr 09 05:22:41 2010 (4BBEF1E1)
viahduaa.sys            Sat May 15 06:22:39 2010 (4BEE75EF)

Code:


http://www.carrona.org/drivers/driver.php?id=AE2500w764.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=L1C62x64.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=WSDPrint.sys
http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=nvstor.sys
http://www.carrona.org/drivers/driver.php?id=nvstor64.sys
http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
My System SpecsSystem Spec
.


22 Jul 2012   #4

Windows 7 64 bit
 
 

It worked for a little while when I was playing Arma 2 ,but today while playing I got another crash. Well more than just one,but all during Arma 2
My System SpecsSystem Spec
22 Jul 2012   #5
Microsoft MVP

 
 

If AODDriver2.sys is still present and the software/device isn't present and the driver isn't needed - then please do this (thanks to jcgriff2):
Quote:
Bring up elevated Admin cmd prompt -
START | type cmd.exe | RIGHT-click on cmd.exe | "Run as Administrator" | type/ paste the following -
Code:
where /r c:\ /f /t AODDrive*.* > 0 & start notepad 0
It may take a few minutes.

A Notepad will open wth the results. This will tell you the location of all the OverDrive drivers on your system.
Please post the results in your next post.


Then:
- create a System Restore point.
- create a System Repair disc and ensure that it works. To do this, go to Start...All Programs...Maintenance...Create a System Repair Disc
- uninstall all ATI video stuff using Control Panel...Programs...Uninstall a program (this may make the next 3 steps unnecessary - if so, just continue on).

- check in services.msc to see if there is an AOD service. If there is, set it to "Disabled" for the startup type.
- then disable any startups that name AODDriver2.sys using Autoruns (free from here: Autoruns for Windows )
- rename AODDriver2.sys to AODDriver2.BAD (it's probably in C:\Windows\System32\drivers)
----------01 June 2012 - Owner found AOD in C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64

- reboot and see if that fixes the problem(s). Check in C:\Windows\System32\drivers (or the other folder) to be sure that it stays renamed.
- install fresh video drivers using the procedure here: ATI video cards - DRIVER ONLY installation procedure
DO NOT install the full Catalyst Control Center package!!!

Please try this to help rule out Norton:
Quote:
Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_...080710133834EN
- IMMEDIATELY install and update the free antivirus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
Remove all USB devices. If using a USB keyboard/mouse - switch to a PS2 keyboard/mouse. If you don't have ports for the PS2, then use another USB keyboard/mouse and plug it into different ports (if you're using the front ports on your system - move to the ports on the rear of the system).

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Code:

AE2500w764.sys    Mon Mar 28 20:22:08 2011 (4D912630)
AODDriver2.sys    Wed Jun 15 04:38:35 2011 (4DF86F8B)
ASACPI.sys        Wed Jul 15 23:31:29 2009 (4A5E9F11)
AsIO.sys          Mon Aug 03 03:03:16 2009 (4A768BB4)
AsUpIO.sys        Sun Jul 05 22:21:38 2009 (4A515FB2)
AtihdW76.sys      Tue Jun 07 06:34:39 2011 (4DEDFEBF)
GEARAspiWDM.sys   Mon May 18 08:17:04 2009 (4A1151C0)
IDSVia64.sys      Tue Nov 22 15:23:23 2011 (4ECC04BB)
IDSvia64.sys      Thu May 24 20:08:33 2012 (4FBECD81)
Ironx64.SYS       Fri Nov 12 18:06:50 2010 (4CDDC88A)
Ironx64.SYS       Mon Nov 14 21:00:53 2011 (4EC1C7D5)
L1C62x64.sys      Wed Apr 01 01:09:17 2009 (49D2F6FD)
SRTSPX64.SYS      Tue Mar 29 22:46:18 2011 (4D92997A)
SRTSPX64.SYS      Tue Nov 22 18:52:20 2011 (4ECC35B4)
SYMDS64.SYS       Mon May 16 18:15:03 2011 (4DD1A1E7)
SYMDS64.SYS       Tue Dec 07 19:16:58 2010 (4CFECE7A)
SYMEFA64.SYS      Sun Mar 13 23:20:58 2011 (4D7D899A)
SYMEFA64.SYS      Tue Nov 22 19:49:28 2011 (4ECC4318)
SYMEVENT64x86.SYS Thu Mar 24 19:02:36 2011 (4D8BCD8C)
SYMEVENT64x86.SYS Tue Nov 22 13:30:48 2011 (4ECBEA58)
SYMNETS.SYS       Sat Nov 12 16:11:53 2011 (4EBEE119)
SYMNETS.SYS       Tue Apr 19 18:33:31 2011 (4DAE0DBB)
WSDPrint.sys      Mon Jul 13 20:39:20 2009 (4A5BD3B8)
amdiox64.sys      Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys       Fri Mar 19 12:18:18 2010 (4BA3A3CA)
atikmdag.sys      Thu Sep 08 13:26:08 2011 (4E68FAB0)
atikmpag.sys      Thu Sep 08 12:52:41 2011 (4E68F2D9)
ccSetx64.sys      Fri Nov 04 18:05:25 2011 (4EB461A5)
ccSetx64.sys      Mon Aug 08 17:47:34 2011 (4E405976)
cpuz135_x64.sys   Wed Sep 21 04:23:41 2011 (4E799F0D)
eeCtrl64.sys      Fri Oct 21 21:18:28 2011 (4EA219E4)
eeCtrl64.sys      Tue May 15 20:36:03 2012 (4FB2F673)
nvstor.sys        Fri Mar 19 16:45:11 2010 (4BA3E257)
nvstor64.sys      Fri Apr 09 05:22:41 2010 (4BBEF1E1)
viahduaa.sys      Sat May 15 06:22:39 2010 (4BEE75EF)
http://www.carrona.org/drivers/driver.php?id=AE2500w764.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=IDSVia64.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=L1C62x64.sys
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=WSDPrint.sys
http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=nvstor.sys
http://www.carrona.org/drivers/driver.php?id=nvstor64.sys
http://www.carrona.org/drivers/driver.php?id=viahduaa.sys

BSOD BUGCHECK SUMMARY

Code:

Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\071812-27955-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jul 18 23:38:15.058 2012 (UTC - 4:00)
System Uptime: 0 days 0:44:31.338
BugCheck FE, {5, fffffa80084061a0, 10024396, fffffa8008f6cc48}
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  TeamViewer_Ser
FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+6c
Bugcheck code 000000FE
Arguments 00000000`00000005 fffffa80`084061a0 00000000`10024396 fffffa80`08f6cc48
BiosVersion = 0801   
BiosReleaseDate = 01/17/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\072212-22027-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul 22 08:19:39.024 2012 (UTC - 4:00)
System Uptime: 0 days 0:03:36.304
BugCheck FE, {5, fffffa80085e01a0, 10024396, fffffa8008cceb58}
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  Skype.exe
FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+6c
Bugcheck code 000000FE
Arguments 00000000`00000005 fffffa80`085e01a0 00000000`10024396 fffffa80`08cceb58
BiosVersion = 0801   
BiosReleaseDate = 01/17/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\072212-24476-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul 22 08:11:38.538 2012 (UTC - 4:00)
System Uptime: 0 days 0:36:01.818
BugCheck FE, {5, fffffa800876f1a0, 10024396, fffffa8008d3fb58}
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  arma2oa.exe
FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+6c
Bugcheck code 000000FE
Arguments 00000000`00000005 fffffa80`0876f1a0 00000000`10024396 fffffa80`08d3fb58
BiosVersion = 0801   
BiosReleaseDate = 01/17/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``

My System SpecsSystem Spec
22 Jul 2012   #6

Windows 7 64 bit
 
 

Ok did all the steps. I'll see what happened here is what I got form the cmd prompt step
55424 6/24/2011 10:31:02 AM "c:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys"
My System SpecsSystem Spec
22 Jul 2012   #7

Windows 7 64 bit
 
 

Didn't work. Here's the dump
My System SpecsSystem Spec
23 Jul 2012   #8
Microsoft MVP

 
 

The AODDriver was in the first memory dump, but not in the next 2 - so it's likely that it's been removed and isn't causing problems any longer.

You have a wireless USB network adapter - and most of the memory dumps involve some sort of action with the usb drivers on your system. In the past we noted that Windows 7 didn't like wireless USB devices - but assumed it was because of the older, Vista-era drivers. Your wireless USB drivers date from 2011 - so that isn't the case here.

But regardless of what's happened in the past, I have to wonder if the USB issues in the memory dumps are a result of the wireless USB device. Please test it to see. In order to test it you'll have to:
- uninstall the software/drivers for the wireless USB device
- physically remove the wireless USB device from your system.

Use either a very long wire to temporarily connect to the internet, or obtain a PCI/PCIe wireless card that plugs into your motherboard. These devices are much more powerful, reliable, and robust than the wireless USB devices, so you'll have fewer problems with it.

Also, your wired networking driver (L1C62x64.sys) dates from 2009. Please update it from the PC/mobo manufacturer's website.

Norton continues to be present in the dump files. Please follow these instructions. Once we're finished troubleshooting feel free to reinstall it:
Quote:
Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_...080710133834EN
- IMMEDIATELY install and update the free antivirus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
- Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
- How I do it: http://www.carrona.org/howidoit.html

3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Code:

AE2500w764.sys    Mon Mar 28 20:22:08 2011 (4D912630)
AODDriver2.sys    Wed Jun 15 04:38:35 2011 (4DF86F8B)
ASACPI.sys        Wed Jul 15 23:31:29 2009 (4A5E9F11)
AsIO.sys          Mon Aug 03 03:03:16 2009 (4A768BB4)
AsUpIO.sys        Sun Jul 05 22:21:38 2009 (4A515FB2)
AtihdW76.sys      Tue Jun 07 06:34:39 2011 (4DEDFEBF)
IDSVia64.sys      Tue Nov 22 15:23:23 2011 (4ECC04BB)
Ironx64.SYS       Mon Nov 14 21:00:53 2011 (4EC1C7D5)
L1C62x64.sys      Wed Apr 01 01:09:17 2009 (49D2F6FD)
MpFilter.sys      Fri Mar 09 06:05:26 2012 (4F59E3F6)
SRTSPX64.SYS      Tue Nov 22 18:52:20 2011 (4ECC35B4)
SYMDS64.SYS       Mon May 16 18:15:03 2011 (4DD1A1E7)
SYMEFA64.SYS      Tue Nov 22 19:49:28 2011 (4ECC4318)
SYMEVENT64x86.SYS Tue Nov 22 13:30:48 2011 (4ECBEA58)
SYMNETS.SYS       Sat Nov 12 16:11:53 2011 (4EBEE119)
WSDPrint.sys      Mon Jul 13 20:39:20 2009 (4A5BD3B8)
amdiox64.sys      Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys       Fri Mar 19 12:18:18 2010 (4BA3A3CA)
atikmdag.sys      Mon Jun 11 12:59:31 2012 (4FD623F3)
atikmdag.sys      Thu Sep 08 13:26:08 2011 (4E68FAB0)
atikmpag.sys      Mon Jun 11 12:26:14 2012 (4FD61C26)
atikmpag.sys      Thu Sep 08 12:52:41 2011 (4E68F2D9)
ccSetx64.sys      Fri Nov 04 18:05:25 2011 (4EB461A5)
ccSetx64.sys      Mon Aug 08 17:47:34 2011 (4E405976)
cpuz135_x64.sys   Wed Sep 21 04:23:41 2011 (4E799F0D)
nvstor.sys        Fri Mar 19 16:45:11 2010 (4BA3E257)
nvstor64.sys      Fri Apr 09 05:22:41 2010 (4BBEF1E1)
viahduaa.sys      Sat May 15 06:22:39 2010 (4BEE75EF)
http://www.carrona.org/drivers/driver.php?id=AE2500w764.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=IDSVia64.sys
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=L1C62x64.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=WSDPrint.sys
http://www.carrona.org/drivers/driver.php?id=amdiox64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
http://www.carrona.org/drivers/driver.php?id=nvstor.sys
http://www.carrona.org/drivers/driver.php?id=nvstor64.sys
http://www.carrona.org/drivers/driver.php?id=viahduaa.sys

BSOD BUGCHECK SUMMARY

Code:

Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\072212-20124-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul 22 14:39:46.057 2012 (UTC - 4:00)
System Uptime: 0 days 6:15:18.337
BugCheck FE, {5, fffffa80086b21a0, 10024396, fffffa8008cea258}
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  ArmA2OA.exe
FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+6c
Bugcheck code 000000FE
Arguments 00000000`00000005 fffffa80`086b21a0 00000000`10024396 fffffa80`08cea258
BiosVersion = 0801   
BiosReleaseDate = 01/17/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\072212-20950-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul 22 23:43:12.778 2012 (UTC - 4:00)
System Uptime: 0 days 0:30:11.058
BugCheck FE, {5, fffffa8006afe1a0, 10024396, fffffa80088d5c48}
Probably caused by : ntkrnlmp.exe ( nt!PoIdle+52a )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xFE
FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_nt!PoIdle+52a
Bugcheck code 000000FE
Arguments 00000000`00000005 fffffa80`06afe1a0 00000000`10024396 fffffa80`088d5c48
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\072212-26504-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul 22 23:07:11.449 2012 (UTC - 4:00)
System Uptime: 0 days 0:09:33.729
BugCheck FE, {5, fffffa80081701a0, 10024396, fffffa80087f8258}
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xFE
PROCESS_NAME:  MsMpEng.exe
FAILURE_BUCKET_ID:  X64_0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot+6c
Bugcheck code 000000FE
Arguments 00000000`00000005 fffffa80`081701a0 00000000`10024396 fffffa80`087f8258
BiosVersion = 0801   
BiosReleaseDate = 01/17/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``

My System SpecsSystem Spec
25 Jul 2012   #9

Windows 7 64 bit
 
 

The network adapter I use is the only way I could get interenet access to this computer and I don't have the cash right now to purchase a new network card and an ethernet cable is just out of the question because it's too far a distance to cover by a cable.

Also, I'm having trouble finding an updated driver for L1C62x64.sys on any website that seems reliable so I wasn't able to do that.

As for the Norton files, I did follow those steps in the previous post and if you say there are still norton files, then that removal tool didn't work for me because I did it all so I just went searching around the computer and just deleted the files myself and hope that got rid of them for good.

I did however, remember using a gamepad controller recently that I just borrowed from a cousin to use which did install some usb drivers which may be causing the bsod's. So just to be safe, I unistalled the usb driver and hopefully when I test this comp again, I'll have no problems.
My System SpecsSystem Spec
30 Jul 2012   #10

Windows 7 64 bit
 
 

Alright, I moved my computer to a place where I could hook it up through an ethernet cable yet I still have the bsod's so i don't think that caused it. Also, I'm having trouble with updating that driver so if you could just tell me how to do it I would much appreciate it.
My System SpecsSystem Spec
Reply

 BSOD playing games or during downloads





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