Computer BSOD every 30 minutes, then is fine till next restart?


  1. Posts : 2
    Windows 7 Home Premium 64-bit
       #1

    Computer BSOD every 30 minutes, then is fine till next restart?


    My computer has been going through this phase upon restart where it will BSOD around every 30 min for a couple days, then all of a sudden will be fine untill the next restart. I am running a ASUS laptop with Windows 7 Home Premium that I have had for about 2 years. I uploaded the latest .dmp file, I can upload more if necessary. I appreciate any help, and please let me know if you need more information. Thank you!
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Your crash was triggered by AsDsm.sys, a driver part of Asus Data Security Manager Driver.
    Update or remove that software.

    The Asus ATK0101 ACPI UTILITY needs to be updated too.

    ASUSTeK Computer Inc. -Support- Drivers and Download

    Code:
    ASMMAP64.sys        fffff880`02835000    fffff880`0283c000    0x00007000    0x45c63998    04/02/2007 23:52:56
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8800121b039, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    fltmgr!GetContextFromStreamList+99
    fffff880`0121b039 488b4820        mov     rcx,qword ptr [rax+20h]
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  ffffffffffffffff
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f12100
     ffffffffffffffff 
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x1E
    
    PROCESS_NAME:  ccsvchst.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80002d2dd88 to fffff80002ce31c0
    
    STACK_TEXT:  
    fffff880`07680498 fffff800`02d2dd88 : 00000000`0000001e ffffffff`c0000005 fffff880`0121b039 00000000`00000000 : nt!KeBugCheckEx
    fffff880`076804a0 fffff800`02ce2842 : fffff880`07680c78 00000000`00000000 fffff880`07680d20 fffffa80`04112f10 : nt! ?? ::FNODOBFM::`string'+0x48d3d
    fffff880`07680b40 fffff800`02ce114a : fffff6fc`c00f1a00 00000000`00000000 00000000`00000000 fffff8a0`0d1111b2 : nt!KiExceptionDispatch+0xc2
    fffff880`07680d20 fffff880`0121b039 : fffffa80`08637be0 00000000`00000000 fffff880`07680f60 fffff880`0121aaae : nt!KiGeneralProtectionFault+0x10a
    fffff880`07680eb0 fffff880`01225dbe : fffffa80`04112ec0 fffff880`07680fe8 00000000`00000001 fffffa80`08637be0 : fltmgr!GetContextFromStreamList+0x99
    fffff880`07680f30 fffff880`0126b052 : fffffa80`04112ec0 fffffa80`044e5a60 fffff8a0`04963c70 00000000`00000000 : fltmgr!FltGetStreamContext+0x3e
    fffff880`07680f60 fffff880`012631fd : fffffa80`044e5a60 fffff880`07680fd8 fffff880`076810d0 00000000`00000000 : fileinfo!FIStreamGet+0x52
    fffff880`07680fd0 fffff880`01218067 : fffffa80`08637c80 00000000`00000000 fffffa80`08793b30 00000000`00000000 : fileinfo!FIPreReadWriteCallback+0x185
    fffff880`07681080 fffff880`0121a82d : fffffa80`044e5a00 fffff880`07681603 fffff880`07681600 fffffa80`044e5a00 : fltmgr!FltpPerformPreCallbacks+0x2f7
    fffff880`07681180 fffff880`01238630 : fffffa80`04c0f410 00000000`00000000 fffff880`07681330 00000000`00000018 : fltmgr!FltpPassThroughFastIo+0x4d
    fffff880`076811c0 fffff880`0127c784 : 00000000`00000000 fffff880`0304dfb8 fffff880`0304dd98 fffffa80`044e5a60 : fltmgr!FltpFastIoRead+0x1d0
    fffff880`07681260 00000000`00000000 : fffff880`0304dfb8 fffff880`0304dd98 fffffa80`044e5a60 fffff8a0`00000000 : AsDsm+0x6784
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    fileinfo!FIStreamGet+52
    fffff880`0126b052 8bd8            mov     ebx,eax
    
    SYMBOL_STACK_INDEX:  6
    
    SYMBOL_NAME:  fileinfo!FIStreamGet+52
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: fileinfo
    
    IMAGE_NAME:  fileinfo.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc481
    
    FAILURE_BUCKET_ID:  X64_0x1E_fileinfo!FIStreamGet+52
    
    BUCKET_ID:  X64_0x1E_fileinfo!FIStreamGet+52
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    BSOD problem, uploaded .dmp files


    I have been recieving a BSOD error about every 30 min. I am running an ASUS laptop with Windows 7 Home Premium. Here is the latest .dmp file. Any help would be appreciated, thank you!
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    The ASUS CopyProtect driver (lullaby.sys) is the cause, update it.
    ASUSTeK Computer Inc. -Support- Drivers and Download

    Code:
    BugCheck 3B, {c0000005, fffff88001046879, fffff88002ae66f0, 0}
    
    Unable to load image lullaby.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for lullaby.sys
    *** ERROR: Module load completed but symbols could not be loaded for lullaby.sys
    Probably caused by : luafv.sys ( luafv!LuafvGenerateFileName+6d )
      My Computer


 

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