BSODs becoming more frequent USB_BUG_CODE error


  1. Posts : 12
    Windows 7 Ultimate x64
       #1

    BSODs becoming more frequent USB_BUG_CODE error


    I have been getting BSOD's with the USB_BUG_CODE error. It used to be once every few months but it seems to be getting more frequent. I have attached the zip file with the information compiled by the diagnostic tool.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Which version of Avast do you use ?

    Avast is causing the BSODs for you there. Driver Reference Table - aswSnx.SYS . Either upgrade it to the latest , or shift to Microsoft Security Essentials - Free Antivirus for Windows .

    At the same time, you are having problems with your USB 1.1 & 2.0 Port Driver . Driver Reference Table - USBPORT.SYS . I guess these Tips for solving problems with USB devices will help you .
      My Computer


  3. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I've made sure that Avast is updated to the latest version and I will see if that helps. I will go through USB trouble shooter and see if that brings up anything. Thanks for your help.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Let us know the results.

    But anytime you may shift to Microsoft Security Essentials with windows firewall.Its totally free, and sometimes claimed to be better than Avast .
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    One more suggestion, you may try USB Selective Suspend - Turn On or Off , just as a test that if it is causing by the posts physically or the post drivers are playing the role in the BSODs.
      My Computer


  6. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #6

    I went into the advanced power settings and the USB suspend was enabled for while on battery and disabled while plugged in. I switched them both to enabled as it seems that I only get the BSOD's while plugged in.
      My Computer


  7. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Correct me if i am wrong but if I get another BSOD I can just post the mini dump file here and you would be able to see whether it was Avast or the USB drivers that caused it??
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    mtrain said:
    Correct me if i am wrong but if I get another BSOD I can just post the mini dump file here and you would be able to see whether it was Avast or the USB drivers that caused it??
    OK , post it again you get another one :)
      My Computer


  9. Posts : 12
    Windows 7 Ultimate x64
    Thread Starter
       #9

    it happened again


    Well last night while I was sleeping it happened again. I've attached the minidump file.

    micah
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Now, it is EHCI eUSB Miniport Driver , usbehci.sys .

    Do you have anything plugged in the USB post ? If so , unplug it . And then see if further BSODs occur. May be it is a bad port, or a bad device attached there .
      My Computer


 

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