New
#1
BSOD randomly event id 1001 on new machine
Hello,
I have a new problem. I have a workstation that I just setup and the user is reporting BSODs on the system randomly. I've done all the standards stuff:
- Updated to the newest drivers from the vendor's web site
- Removed and reinstalled anti-virus
- Run chkdsk on the system volume
- Ran memtest86
- Looked into the bugchecks that came up. They are all event id 1001, but the bug check seems to change almost every time. I've noted bugchecks 3b, 0a, 7f, c4, 24, 101, 1a, 1e, 7e, and 4e. I didn't see anything promising, but I'm not exactly sure what to look for.
System is:
-Windows 7 pro 64-bit
-OEM install
-Compaq 100B SFF PC (Adina)
-AMD E-350 Processor @ 1.60Ghz
-4GB RAM
-While it's an older system, we bought it new recently from tigerdirect. Guessing it was overstock. It's perfect for our simple needs on this workstation as far as power goes. Just need to resolve the BSOD issue. BTW, the other unit that is exactly the same does not have any problems.
I have an exact match to this system, so I'm going to swap the hard disks between the functioning system and the one with BSOD problems. Once I note where the BSOD ends up, I'll have a better idea whether it's h/w or s/w. I'll post the information, but it is doing a BSOD every couple of days, so it may be a bit.
If you see anything that gives me a clue, please let me know. Also, please include what you saw that pointed to the conclusion as I'm interested in learning how to better troubleshoot these problems myself as well as the solution to the problem.
Thanks,
Jeff