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Windows 7: Recurring BSOD dxgmms1.sys


18 Jul 2012   #1

Windows 7 Premium x64
 
 
Recurring BSOD dxgmms1.sys

Hi, I recently built a new PC with Windows 7, it worked fine for a few days and then randomly started BSODing, looking at DMP files, it mainly said it was caused by dxgmms1.sys, did a quick Google and found it to be a common problem, so I tried some fixes.

The BSOD occurs randomly, I had it once whilst playing football manager but it mainly occurs whilst either watching videos on the net or just casual surfing. I have attached a Zip with several dumps and my PERFMON report. Below is what I've tried to fix it and now I'm at my wit's end .

I have already tried:

- Uninstalling and reinstalling the drivers
- I have the latest drivers and BIOS for my MB
- Restoring to an earlier time
- I have run memtest and got passes
- I have tried driver verifier once, it wouldn't boot up due to a Daemon Tools related driver, which I swiftly removed but the problem persists.
- I have run Prime95 on it and everything was normal
- I've done burn-in tests on FurMark which didn't cause any problems.

Specs: MSI B75MA-P45 Motherboard
Intel i3-2120 @3.3ghz
2 x 4GB Crucial Ballistix Sport RAM 1333MHz
Samsung 128GB 800 Series SSD

- Windows 7 64-bit Upgrade version.
System is literally a week old.

Thanks in advance


My System SpecsSystem Spec
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24 Jul 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

If you haven't already, the very first thing one should do when installing an SSD drive is to update your BIOS, update your drive controller drivers or mobo chipset suite drivers, uninstall all motherboard software (not drivers, just utilities n junk), and finally the most important part, update SSD firmware. Initial SSD firmware is often very buggy, and updating it has commonly resolved problems for most people.

Once you removed Daemon Tools, did you run DV again? When you set it up, make sure not to select Force Pending I/O Requests, IRP Logging, and Low Resource Sim. These can cause false positives. Understand that uninstalling Daemon Tools commonly leaves their SPTD.sys driver sitting around, so find that in either System32 of System32/drivers directory and delete it manually.
My System SpecsSystem Spec
24 Jul 2012   #3

Windows 7 Premium x64
 
 

Hi, thanks for the reply, I formatted and reinstalled the OS due to crashes becoming more frequent and it worked well for a few days but I've had 3 BSODs in the last 36 hours, I can only put it down to a faulty motherboard or processor, so I'll be sending these back to their retailers for replacements.
My System SpecsSystem Spec
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25 Jul 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 64-bit
 
 

Don't forget the SSD firmware if you haven't already taken care of that. Otherwise, hope it turns out well for ya.
My System SpecsSystem Spec
25 Jul 2012   #5

Windows 7 Premium x64
 
 

Hi, yeah, I installed Samsung's SSD Magician and it said my Firmware was up-to-date so a fault in the MB or CPU may be the problem, I'm switching back to AMD anyway, getting myself a A6-3670K. Thank you for the help!
My System SpecsSystem Spec
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 Recurring BSOD dxgmms1.sys




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