Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Unknown cause(s)


18 Jul 2012   #1

MS Windows 7 Home Premium 64-bit SP1
 
 
BSOD Unknown cause(s)

Hi, I've been having BSOD for a couple of months now. I'm not exactly sure what the problem is, and proving to be difficult to narrow the cause down. I do a lot of multi tasking so that even makes it more difficult to find out what the problem is. I hope this rar can give you as much information as possible to find the exact problem.

Also I noticed I currently use ATI for my graphics card, but I originally had nvidia and I'm noticing that Nvidia Phsyx still remains in my "Uninstall programs" list even though I have uninstalled it at least 3 times.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8009A6CB20
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

System specs -
Windows 7 x86 64 bit
Manufacture - Asus M7723 case
Graphics - ATI Radeon 6970 2g HD (Changed from Nvidia 330 GT (original graphics card when I bought the computer))
Proc - Intel i7 920
RAM - 8GB DDR3
Motherboard - Acer FX58M

Unable to reinstall the OS seeing as they never provided me with the original Windows 7 activation code. (probably don't need it but didn't take the risk)
My computer is roughly 2 years old, the graphics card I bought is only a year old.

I've always had a feeling that due to tight space in the case may cause the card to eventually overheat and just fail which is causing a BSOD, not sure if thats the case. I believe I also have a lot of outdated drivers but didn't really find which ones they were either.

I've noticed when I open a game called Stronghold Kingdoms I tend to get a bluescreen a lot from that program, it's a game thats been downloaded through steam and opened through steam.


My System SpecsSystem Spec
.

19 Jul 2012   #2

windows 7 64bit home premium
 
 

even though your ati it still uses the phyx drivers for games that are made utilizing physx, so completly normal. if u uninstall either games wont run that use it or reinstall it when you go to run the game
My System SpecsSystem Spec
19 Jul 2012   #3

windows 7 64bit home premium
 
 

i have a 6970m and also if you install the wrong driver it will cause the card to act funny. being as there is a flood of ati drivers this year can be hard to find the right one. i have personally switched to the 12.6 whql driver and have been pleased with it. theres also desktop drivers and mobile drivers. they can make a difference
My System SpecsSystem Spec
.


19 Jul 2012   #4

Windows 8.1 Pro x64
 
 

First off,

untinstall All Daemon Tools Software.

Update your graphics drivers:
AMD Graphics Drivers & Software

Post back results
My System SpecsSystem Spec
19 Jul 2012   #5

MS Windows 7 Home Premium 64-bit SP1
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
First off,

untinstall All Daemon Tools Software.

Update your graphics drivers:
AMD Graphics Drivers & Software

Post back results
Thank you, It may take a few days to know if theres been a change seeing as these BSODS are completely random (yesterday experienced atleast 15-20)
My System SpecsSystem Spec
19 Jul 2012   #6

Windows 8.1 Pro x64
 
 

Well just post back with the new dmp files if another happens and we will go from there.
My System SpecsSystem Spec
21 Jul 2012   #7

MS Windows 7 Home Premium 64-bit SP1
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
Well just post back with the new dmp files if another happens and we will go from there.
Okay I experienced another BSOD, but I believe this one was triggered a windows error after the computer comes out of sleep mode. (read this a month ago on some forums)
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8009A6EB20
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072212-17238-01.dmp
My System SpecsSystem Spec
21 Jul 2012   #8

MS Windows 7 Ultimate SP1 64-bit
 
 

Decked,

Quote:
remains in my "Uninstall programs" list
Where is there such a list?

==========================================

Need filled out System Specs. Please follow this procedure:

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Manufacturer and Model and
ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

You will find that in Speccy, you can select info from the display
using your mouse/touchpad and then paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.
=====================================
I'm not a BSOD analyst expert so will not speculate or download with wild gusts of wind.
=====================================

I do know that BSODs are caused by hardware or software. Sounds simplistic and is correct.

Another fact: More than 80% of all BSODs are caused by drivers. That still leaves another 20%.

WHQL drivers are the most reliable.

=========================================
Following info will help to understand your problem:

Install CCleaner:
CCleaner - PC Optimization and Cleaning - Free Download

list of STARTUP PROGRAMS

CCleaner | Tools
icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button

list of SCHEDULED TASKS

CCleaner | Tools
icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button

List of INSTALLED PROGRAMS

CCleaner | Tools
icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button


UPLOAD, as an attachment, the startup.txt file
UPLOAD, as an attachment, the Scheduled Tasks.txt file
UPLOAD, as an attachment, the install.txt file.

HOW TO UPLOAD
Post a File or Screenshot in Seven Forums
My System SpecsSystem Spec
24 Jul 2012   #9

MS Windows 7 Home Premium 64-bit SP1
 
 

As per requested.
My System SpecsSystem Spec
24 Jul 2012   #10

MS Windows 7 Ultimate SP1 64-bit
 
 

WIN | type MSCONFIG | ENTER | STARTUP tab |
Uncheck ALL except for:
Script:
Sidebar    Microsoft Corporation    C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
MSC    Microsoft Corporation    
"C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey 


REBOOT!


You have just told Win 7 to not run unchecked programs at start up time.

You have not disabled the programs. They will be run when needed.

WIN = key with the Microsoft logo on top
My System SpecsSystem Spec
Reply

 BSOD Unknown cause(s)




Thread Tools



Similar help and support threads for2: BSOD Unknown cause(s)
Thread Forum
Windows Recovery disk shows operating system: Unknown on (Unknown) BSOD Help and Support
BSOD UnKnown Cause BSOD Help and Support
unknown BSOD BSOD Help and Support
BSOD during Bad Company 2, unknown error, jcgriff2 BSOD files attached BSOD Help and Support
Solved New Unknown BSOD BSOD Help and Support
PLEASE HELP, UNKNOWN BSOD BSOD Help and Support
BSoD unknown cause. BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:42 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33