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Windows 7: BSOD, don't know exact cause.

19 Jul 2012   #1

64 bit home premium
 
 
BSOD, don't know exact cause.

As the title says I don't know the exact cause, whether it be drivers or faulty memory.



minidump attached at bottom

My System SpecsSystem Spec

19 Jul 2012   #2

Windows 7 x64
 
 

Your dump file suggests that something connected via USB may be the issue.


Code:
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff8a012258841, 2, 0, fffff80002c85216}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iMapTransfer+24a )
 
Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffff8a012258841, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002c85216, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eb2100
GetUlongFromAddress: unable to read from fffff80002eb21c0
 fffff8a012258841 Paged pool

CURRENT_IRQL:  2

FAULTING_IP: 
nt!RtlCopyMemoryNonTemporal+16
fffff800`02c85216 488b0411        mov     rax,qword ptr [rcx+rdx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0xA

PROCESS_NAME:  System
Do you have a lot of peripherals connected to your system via USB?
My System SpecsSystem Spec
19 Jul 2012   #3

64 bit home premium
 
 

[QUOTE=TypeR;2013945]Your dump file suggests that something connected via USB may be the issue.


Code:
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff8a012258841, 2, 0, fffff80002c85216}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iMapTransfer+24a )
 
Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffff8a012258841, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002c85216, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eb2100
GetUlongFromAddress: unable to read from fffff80002eb21c0
 fffff8a012258841 Paged pool

CURRENT_IRQL:  2

FAULTING_IP: 
nt!RtlCopyMemoryNonTemporal+16
fffff800`02c85216 488b0411        mov     rax,qword ptr [rcx+rdx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0xA

PROCESS_NAME:  System
Do you have a lot of peripherals connected to your system via USB?[/QUOTEe]

Nah, only 2 razor devices, one of which I've unplugged and the bsods have seemed to stop.

It was the razer nostromo if you're wondering.
My System SpecsSystem Spec
.


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