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Windows 7: BSOD While launching and playing games on brand new HP ENVY 15-3202TX


19 Jul 2012   #1

Windows 7 x64 Home Premium
 
 
BSOD While launching and playing games on brand new HP ENVY 15-3202TX

After buying my new HP ENVY 15-3202TX i installed some games (Crysis, WOW, Medal Of Honor, and Assassin's Creed Brotherhood) i keep getting BSOD's either while launching or playing the games. The games will sometimes crash straight away or might run for about a hour, please help!

Specs :
Windows 7 x64 Home Premium (OEM)
Intel i7-3610QM
AMD Radeon HD 7750M
8GB DDR3 RAM

Attachment 222271


My System SpecsSystem Spec
.

19 Jul 2012   #2

Windows 7 x64
 
 

Hello comeonpeople, welcome to sevenforums.

In an attempt to assist you with your BSOD I have analysed your dump files and it would appear, at this stage, to be a graphics card driver issue.

Specifically it relates to "VIDEO_TDR_FAILURE (116)"

At this stage I would suggest you completely remove your graphic drivers and download the latest version here:-

ATI Radeon

If you have already done that I'm aware that some gamers have had success with 11.1 drivers, but I would always recommend using the most recent drivers first.
My System SpecsSystem Spec
19 Jul 2012   #3

Windows 7 x64 Home Premium
 
 

Thank you! I'll try that now and let you know how it works!
My System SpecsSystem Spec
.


19 Jul 2012   #4

Windows 7 x64
 
 

Yes, please keep advised of your progress.
My System SpecsSystem Spec
19 Jul 2012   #5

Windows 7 x64 Home Premium
 
 

OK so that seemed to have stopped the BSOD's. It took a few tries of uninstalling and re-installing the files you linked to. Thanks so much for you help
My System SpecsSystem Spec
20 Jul 2012   #6

Windows 7 x64
 
 

Glad we could be of some assistance.
My System SpecsSystem Spec
20 Jul 2012   #7

Windows 7 x64 Home Premium
 
 

OK so it worked fine for a while, but when i booted up windows again today, i got a BSOD as soon as the video card had loaded, not even playing a game.
My System SpecsSystem Spec
20 Jul 2012   #8

Windows 7 x64
 
 

Did you install the 12.6 drivers or the 12.7 BETA drivers?
My System SpecsSystem Spec
20 Jul 2012   #9

Windows 7 x64 Home Premium
 
 

12.6
My System SpecsSystem Spec
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 BSOD While launching and playing games on brand new HP ENVY 15-3202TX




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