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Windows 7: BSOD while running Driver Verifier, probable reason netbt.sys

19 Jul 2012   #21
HonorGamer

Windows 8.1 Pro x64
 
 

The thing is, it is identifying a 3rd-party driver. Which was the Fingerprint scan. Did you uninstall the software with the Fingerprint Scan right?


My System SpecsSystem Spec
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19 Jul 2012   #22
didoto

Windows 7 Home Premium x64
 
 

OK, this might be something which i didn't do properly. I uninstalled the software and the driver but on the next reboot, Windows located the "new hardware" and automatically installed back the drivers. So, I just disabled the device in the Device Manager.

Should I do this in some other way?
My System SpecsSystem Spec
19 Jul 2012   #23
HonorGamer

Windows 8.1 Pro x64
 
 

You need to make sure you unplug it from your system aswell, and then remove the software and drivers.
My System SpecsSystem Spec
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19 Jul 2012   #24
didoto

Windows 7 Home Premium x64
 
 

I cannot unplug it, it's part of the laptop (the fingerprint scanner is located below the touchpad) :-(
My System SpecsSystem Spec
19 Jul 2012   #25
HonorGamer

Windows 8.1 Pro x64
 
 

Alright, WEll then try doing an update for the fingerprint scanner. Doing a windows update, and under the Optional there might an update for it under there.
My System SpecsSystem Spec
19 Jul 2012   #26
didoto

Windows 7 Home Premium x64
 
 

Doing this now, will keep you updated.
My System SpecsSystem Spec
19 Jul 2012   #27
didoto

Windows 7 Home Premium x64
 
 

i updated the finger scanner drivers, applied some more Windows updates. So, to sum it up:

1) There's no known malware/viruses on the laptop at the moment
2) Everything has been updated - Windows, most of the drivers, etc
3- CHKDSK and MEMTEST show no problems whatsoever

If the BSODs continue, I'll probably try with a fresh Windows installation and then - as a final step - a new laptop LOL

Thanks for all the help, I really appreciate it!

Just one final thing - do you have any explanation as of why the system doesn't create minidumps on some BSODs? Maybe that is the key to my problems...?
My System SpecsSystem Spec
19 Jul 2012   #28
HonorGamer

Windows 8.1 Pro x64
 
 

I am sorry that I could not find the solution to this.

But try this tutorial and see if all these settings are set correctly: Dump Files - Configure Windows to Create on BSOD
My System SpecsSystem Spec
19 Jul 2012   #29
didoto

Windows 7 Home Premium x64
 
 

No need to be sorry, you helped me enough :-)

Yes, the system is configured to write minidumps, it's just that sometimes it's not doing it.

I thought that this might be the key to my problems.

Anyway, once again, thanks for all the help, I haven't had a BSOD for like 1 hour (yay!) and if the system remains stable, I'll write here again and mark the problem as solved :-)
My System SpecsSystem Spec
19 Jul 2012   #30
HonorGamer

Windows 8.1 Pro x64
 
 

Well if there is more problems, please post back. And hope that there will be more .dmp files.
My System SpecsSystem Spec
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 BSOD while running Driver Verifier, probable reason netbt.sys




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