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Windows 7: Windows recovered from an unexpected shutdown (Blue-screen)

19 Jul 2012   #1

Windows 7 Home Premium 32bit
 
 
Windows recovered from an unexpected shutdown (Blue-screen)

Please can someone please identify the problem:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 86B568FC
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
E:\Windows\Minidump\071912-31668-01.dmp
E:\Users\Daniel Williams\AppData\Local\Temp\WER-101213-0.sysdata.xml

Thanks,
Dan

My System SpecsSystem Spec
.

19 Jul 2012   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Dan, and welcome to Seven Forums.

Please read the instructions at the link below, and post back with the needed information for us to better help.

Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
19 Jul 2012   #3

Windows 7 Home Premium 32bit
 
 

Is Windows 7 . . .
- x86 (32-bit)
- the original installed OS on the system? - No i went from Xp - vista - windows 7
- full retail version
- What is the age of system (hardware)? - Brand new about a week and a half
- What is the age of OS installation - Brand new 2 days

and it only happens on games
My System SpecsSystem Spec
.


20 Jul 2012   #4

Windows 7 Home Premium 32bit
 
 

Anyone there that can help?
My System SpecsSystem Spec
29 Jul 2012   #5

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello Danw96 and welcome to Sevenforums.

BSOD Analyse
  • Any sort of overclocking should be stopped. Overclocking is obviously producing a lot of heat. Also make sure that you're not having a motherboard feature that overclocks your computer automatically.
  • Make sure that your computer is running cool. Install Speedfan for instance, and make sure that fans are running at the right speed. Also track down weird or noisy sounds.
  • Make sure you have the latest BIOS version.
  • Windows 7 may have bugs in the OS if you ain't updating. Make sure that Windows Update is running on automatic updates, and not manual, or the 'never' feature.
  • Let's stress test some of the hardware. The most common causer within hardware would be the memory -

Quote:
There could be a driver could be causing the memory to be borked, but we're usually suggesting a memory test before moving forward. Do a scan with Memtest86+. Memtest is a scanner that'll check your sticks for errors. To ensure that we'll know if it's the slots on the motherboard that's broken, or the sticks itself - we have a little procedure we'll recommend. Remove 1 stick, scan the other with Memtest in the current slot. After 7 passes, move the stick to another slot and scan, and so on and so forth until you've scanned all the sticks, and all the slots, one by one.

Memtest86+ - Advanced Memory Diagnostic Tool
  • The next would be your processor -

Quote:
Prime is a stress testing tool for CPU's.
Details below.

Hardware - Stress Test With Prime95
  • If you have your system under warranty, consider replacing it.

Best Regards,
Frederik.
My System SpecsSystem Spec
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 Windows recovered from an unexpected shutdown (Blue-screen)




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