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Windows 7: RSOD/BSOD with GTX-680 Classified Tri-SLI - PLEASE HELP!

19 Jul 2012   #1

Windows 7 Ultimate x64 SP1
 
 
RSOD/BSOD with GTX-680 Classified Tri-SLI - PLEASE HELP!

I recently had a lot of issues with my system (another thread that was finally resolved) and it turned out to be a bad motherboard. I got an RMA replacement from ASUS and the system was working great. I did a fresh install of the OS and all drivers etc.

This week, I got 3 GTX-680 Classified GPUs and installed them in my system in Tri-SLI.

I am running the 304.79 Beta drivers from NVIDIA.

I started Max Payne 3 and within a couple of minutes, I got a black screen (BSOD) with BCC of 0x7e. This was with a very slight OC of the GPU of +50 offset. After a reboot, I reset everything to stock (no OC) and started Max Payne 3 and again, within a couple of minutes, I got a RED SCREEN OF DEATH (RSOD). This time, the BCC was 0x116!

These cards are brand new and I can't believe they are giving me issues already.

I played Max Payne 3 (no GPU OC) last night for a couple of hours without a single hitch!

I've attached the dump files here so please look at them and let me know what they say.


My System SpecsSystem Spec
.

19 Jul 2012   #2

 

Put the latest non-beta drivers on and see if the problem persists.
My System SpecsSystem Spec
19 Jul 2012   #3

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by z3r010 View Post
Put the latest non-beta drivers on and see if the problem persists.
I installed the latest WHQL drivers and the problem still persists.

In fact, I tried testing all three cards individually and although 2 work great, the third is about 12-15 degrees hotter even at stock settings. The 3rd card also crashed during gaming at stock settings.

Also, the other problem is I tried the two "good" cards in SLI, and it seemed to work well but about 20 minutes into a game, it had another BSOD with BCC 0x116.

What do the dump files say?
My System SpecsSystem Spec
.


19 Jul 2012   #4

Windows 7 Home premium 64bit SP1
 
 

Quote   Quote: Originally Posted by Baasha View Post
Quote   Quote: Originally Posted by z3r010 View Post
Put the latest non-beta drivers on and see if the problem persists.
I installed the latest WHQL drivers and the problem still persists.

In fact, I tried testing all three cards individually and although 2 work great, the third is about 12-15 degrees hotter even at stock settings. The 3rd card also crashed during gaming at stock settings.

Also, the other problem is I tried the two "good" cards in SLI, and it seemed to work well but about 20 minutes into a game, it had another BSOD with BCC 0x116.

What do the dump files say?
Try each separately,maybe one of them or two of them is a bad card
My System SpecsSystem Spec
19 Jul 2012   #5

Microsoft Windows 7 Pro 64-bit SP1
 
 

From what I am understanding, the dump files are blaming the NVIDIA drivers.

Code:
Security Processor Loader Driver	ROOT\LEGACY_SPLDR\0000	This device is not present, is not working properly, or does not have all its drivers installed.
Try installing those drivers if possible.

Upload the latest BSOD files please.
My System SpecsSystem Spec
20 Jul 2012   #6

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
From what I am understanding, the dump files are blaming the NVIDIA drivers.

Code:
Security Processor Loader Driver    ROOT\LEGACY_SPLDR\0000    This device is not present, is not working properly, or does not have all its drivers installed.
Try installing those drivers if possible.

Upload the latest BSOD files please.
I installed the latest WHQL drivers from NVIDIA but I still got BSOD and RSOD with BCC of 0x116.

I've attached the latest dumps. BlueScreenView says it was caused by dxgkrnl.sys!?
My System SpecsSystem Spec
20 Jul 2012   #7

Microsoft Windows 7 Pro 64-bit SP1
 
 

All the files are pointing to your NVIDIA drivers. Try completely uninstalling them, and download the latest update from Drivers - Download NVIDIA Drivers

Try updating directx Download: DirectX Redist (June 2010) - Microsoft Download Center - Download Details

Post back results
My System SpecsSystem Spec
20 Jul 2012   #8

Windows 7 Home Premium 64 Bit
 
 

Many of your crashes were 0x116 BugCheck code crashes. As HonorGamer mentioned, that means they are all graphics card driver related or even due to the graphics card hardware. Do the steps he suggests first to see if the problems are resolved. If not, proceed with the rest of the steps below.


BugCheck 0x116
These crash are DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
  • If you are overclocking any hardware, please stop.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.


Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. For AMD:
    • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
    • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
      1. Click Start Menu
      2. Right Click My Computer/Computer
      3. Click Manage
      4. Click Device Manager from the list on the left
      5. Expand Display adapters
      6. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      Alternatively:
      1. Login as an adminstrative user
      2. Click Start Menu
      3. Click Control Panel
      4. Click Hardware and Sound
      5. Click Device Manager (the last link under Devices and Printers)
      6. Expand Display adapters
      7. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
  7. Restart your computer after uninstalling drivers for all display cards
  8. Install the driver you selected for the display cards once Windows starts

Remember to try multiple versions of the graphics drivers, download them fresh, and install the freshly downloaded drivers.





warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


For 0x116 Video TDR Error crashes:

  • Quote   Quote: Originally Posted by H2SO4 View Post
    These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

    It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.
    The above quote was taken from http://www.sevenforums.com/crashes-d...tml#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining STOP 0x116: VIDEO_TDR_ERROR troubleshooting and proceed through each step. Let us know if you need further help.
My System SpecsSystem Spec
23 Jul 2012   #9

Windows 7 Ultimate x64 SP1
 
 

I ran SFC /SCANNOW and there were no integrity violations.

Now, I can't even boot into Windows with 3 cards! It freezes at the "Starting Windows" logo for about a second and then has a BSOD for a split second before restarting.

I am now running 2-Way SLI in slots 3 & 5 but the moment I plug in the 3rd card, either in slot 1 or 7, I get the same freeze/bsod/restart!

I checked DXDIAG and those features are enabled so nothing is off there.

What is weird though is under "Approx. Total Memory" under the "Display" tab shows only 1728 MB!! The 680 Classifieds have 4096MB of VRAM so how come only that amount shows?

The only thing I have not "tested" are the PSUs. I'm running 2 1200W PSUs so I highly doubt that that's the issue but I suppose I can try connecting all three cards to one PSU?!?
My System SpecsSystem Spec
26 Jul 2012   #10

Windows 7 Ultimate x64 SP1
 
 

I can't get the system working with more than 2 cards.. 2-way SLI works.. but the moment I put the 3rd card in (tried 2 different cards).. the system won't even boot..

another ASUS = FAIL board..
My System SpecsSystem Spec
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 RSOD/BSOD with GTX-680 Classified Tri-SLI - PLEASE HELP!




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