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Windows 7: Bsod at startup - driver or Bios or Win7 reinstall?
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13 Aug 2012
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Win7 x64 + x86 5,713 posts Southeastern CT, USA |
I'm thinking this could be hardware, but there are other factors which may influence that (hence the additional suggestions) Recommendations:1. Please run these free hardware diagnostics: Hardware Diagnostics Please post back with the results
2. Please uninstall Comodo Internet Security. Only run one antivirus or one firewall at a time. Comodo has a higher incidence of problems than Avast, so try removing it first.
3. Please update the following older drivers:
viaagp.sys Mon Jul 13 19:25:39 2009 (4A5BC273)
VIA CPU to AGP Bus Driver
Part of the motherboard drivers - the most recent version will be available from the motherboard manufacturer's website.
Rtnicxp.sys Thu Jul 23 10:02:57 2009 (4A686D91)
Realtek 10/100/1000 NDIS 5.1 Driver
http://www.carrona.org/drivers/driver.php?id=Rtnicxp.sys
videX32.sys Thu Aug 13 06:32:01 2009 (4A83EBA1)
VIA Generic PCI IDE Bus Driver
Part of the motherboard drivers - the most recent version will be available from the motherboard manufacturer's website.
P17.sys Thu Oct 15 22:11:53 2009 (4AD7D669)
Creative SB Audigy LS
http://www.carrona.org/drivers/driver.php?id=P17.sys
Analysis:The following is for information purposes only. Code: **************************Sun Aug 12 12:12:04.623 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\081212-31445-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
System Uptime:0 days 0:00:20.799
BugCheck Code: BugCheck A, {2, 2, 1, 8380f842}
Probably caused by :win32k.sys ( win32k!GreAcquireSemaphoreSharedNoWait+20 )
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: csrss.exe
FAILURE_BUCKET_ID: 0xA_win32k!GreAcquireSemaphoreSharedNoWait+20
CPUID: "AMD Athlon(tm) XP 2000+"
MaxSpeed: 1666
CurrentSpeed:1666
BIOS Version 6.00 PG
BIOS Release Date 05/29/2002
Manufacturer VIA Technologies, Inc.
Product Name VT8366-8233
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
**************************Sun Aug 12 05:55:04.635 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\081212-28681-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
System Uptime:0 days 0:00:38.821
BugCheck Code: BugCheck 19, {3, 8c2eb528, 200020, 6500000}
Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+312 )
BugCheck Info: BAD_POOL_HEADER (19)
BUGCHECK_STR: 0x19_3
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: svchost.exe
FAILURE_BUCKET_ID: 0x19_3_nt!ExDeferredFreePool+312
CPUID: "AMD Athlon(tm) XP 2000+"
MaxSpeed: 1666
CurrentSpeed:1666
BIOS Version 6.00 PG
BIOS Release Date 05/29/2002
Manufacturer VIA Technologies, Inc.
Product Name VT8366-8233
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
3rd Party Drivers:The following is for information purposes only. Any drivers in red should be updated. Code: **************************Sun Aug 12 12:12:04.623 2012 (UTC - 4:00)**************************
viaagp.sys Mon Jul 13 19:25:39 2009 (4A5BC273)
Rtnicxp.sys Thu Jul 23 10:02:57 2009 (4A686D91)
videX32.sys Thu Aug 13 06:32:01 2009 (4A83EBA1)
P17.sys Thu Oct 15 22:11:53 2009 (4AD7D669)
amdxata.sys Fri Mar 19 12:19:01 2010 (4BA3A3F5)
SCDEmu.SYS Thu Feb 9 00:56:03 2012 (4F335FF3)
aswTdi.SYS Tue Jul 3 12:13:30 2012 (4FF31A2A)
aswrdr2.sys Tue Jul 3 12:13:38 2012 (4FF31A32)
aswSP.SYS Tue Jul 3 12:14:01 2012 (4FF31A49)
aswSnx.SYS Tue Jul 3 12:14:11 2012 (4FF31A53)
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
**************************Sun Aug 12 05:55:04.635 2012 (UTC - 4:00)**************************
cpuz135_x32.sys Wed Sep 21 04:24:20 2011 (4E799F34)
cmderd.sys Sun Mar 11 16:40:51 2012 (4F5D0DD3)
cmdguard.sys Sun Mar 11 16:42:19 2012 (4F5D0E2B)
viaagp.sys - Not added to the DRT yet, use Google/Bing to search for info on this VIA CPU to AGP Bus Driver
http://www.carrona.org/drivers/driver.php?id=Rtnicxp.sys
videX32.sys - Not added to the DRT yet, use Google/Bing to search for info on this VIA Generic PCI IDE Bus Driver
http://www.carrona.org/drivers/driver.php?id=P17.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
http://www.carrona.org/drivers/driver.php?id=cpuz135_x32.sys
http://www.carrona.org/drivers/driver.php?id=cmderd.sys
http://www.carrona.org/drivers/driver.php?id=cmdguard.sys | My System Specs |
| System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS Win7 x64 + x86
CPU Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard Asus P6T Deluxe
Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card ATI 4870
Sound Card Yes, I have one of these
Monitor(s) Displays 32" Sharp Aquos TV
Screen Resolution 800x600 - I have vision issues
Keyboard Microsoft Natural
Mouse Logitech Trackman
PSU 1000 watt (can't recall the brand)
Case Antec 300
Cooling Big honking cooler that was rated highly at Toms Hardware
Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller
Internet Speed Cable
Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
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13 Aug 2012
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Windows 7 Ultimate 32b 40 posts |
Hi Usasma,
thanks for the advice.
I removed Comodo IS totally, before these 2 BSODs. Avast and Windows 7 firewall installed.
Memtest was done earlier and RAM is OK, found no errors.
(I used DriverFinder and by that: the keyboard, mouse and USB input device drivers are out of date.)
The cause could be Creative Soundcard or Geforce VGA if it is hardware error (?)
Is it possible that Epox-8KHAL+ is too old for Windows 7? This motherboard is no more supperted, I think.
Other: my sound card is SB 5.1 VX, not Audigy LS. Maybe a bad driver was installed earlier? | | My System Specs | | OS Windows 7 Ultimate 32b
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13 Aug 2012
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Windows 7 Ultimate 32b 40 posts |
I have just read somewhere that P17.sys (of Creative) can cause BSOD in Windows 7.
Is it possible they can't stand each other?  | | My System Specs | | OS Windows 7 Ultimate 32b
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13 Aug 2012
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Win7 x64 + x86 5,713 posts Southeastern CT, USA |
I recall seeing issues with older Creative Sound Card drivers and Windows.
Try uninstalling the software/drivers and removing the card from your system. If the BSOD's stop, you've found the culprit.
It's possible that the older VIA drivers could be causing issues also - but you'll have to ensure that you have Windows 7 drivers to replace these. Without Windows 7 drivers there's no telling if it'll work or not.
Search to see if these files are still on your computer: Quote: cmderd.sys Sun Mar 11 16:40:51 2012 (4F5D0DD3)
cmdguard.sys Sun Mar 11 16:42:19 2012 (4F5D0E2B) They are from Comodo and were in at least one of the 2 memory dumps.
If they're still on your system, please let us know and we'll suggest a safe way to remove them. | | My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS Win7 x64 + x86
CPU Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard Asus P6T Deluxe
Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card ATI 4870
Sound Card Yes, I have one of these
Monitor(s) Displays 32" Sharp Aquos TV
Screen Resolution 800x600 - I have vision issues
Keyboard Microsoft Natural
Mouse Logitech Trackman
PSU 1000 watt (can't recall the brand)
Case Antec 300
Cooling Big honking cooler that was rated highly at Toms Hardware
Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller
Internet Speed Cable
Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
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21 Aug 2012
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Windows 7 Ultimate 32b 40 posts |
Hello again,
I am working on the solution depending on the time I have.
2 Comodo files are not on PC (=did not find), maybe they were from an earlier bsod.
I removed and reinstalled the Creative driver (device manager details show some other driver files than before (?)
I updated the LAN realtek driver.
For 2 days nothing at the moment.
Next one would be sound card removal (I hope not needed  | | My System Specs | | OS Windows 7 Ultimate 32b
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21 Aug 2012
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Win7 x64 + x86 5,713 posts Southeastern CT, USA |
Sounds good to me, let's wait and see if there's any more BSOD's
As for the Comodo files - please note in the 3rd Party Drivers section that they showed up in one memory dump, but not in the other (later) memory dump. That means that they weren't involved in the last dump. That could just be coincidence, or it could be that they were removed - that's why I asked you to check for them. | | My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS Win7 x64 + x86
CPU Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard Asus P6T Deluxe
Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card ATI 4870
Sound Card Yes, I have one of these
Monitor(s) Displays 32" Sharp Aquos TV
Screen Resolution 800x600 - I have vision issues
Keyboard Microsoft Natural
Mouse Logitech Trackman
PSU 1000 watt (can't recall the brand)
Case Antec 300
Cooling Big honking cooler that was rated highly at Toms Hardware
Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller
Internet Speed Cable
Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
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31 Aug 2012
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Windows 7 Ultimate 32b 40 posts |
So bsod again...
Since 17th Aug nothing, then the last 3 days bsod again.
I did not modify anything.
Somebody told me that the hardware is too old for Windows 7.  | | My System Specs | | OS Windows 7 Ultimate 32b
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01 Sep 2012
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Win7 x64 + x86 5,713 posts Southeastern CT, USA |
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! : Rtnicxp.sys Wed Oct 29 04:29:54 2008 (49081F02)
Realtek 10/100/1000 NDIS 5.1 Driver - Ethernet http://www.carrona.org/drivers/driver.php?id=Rtnicxp.sys viaagp.sys Mon Jul 13 19:25:39 2009 (4A5BC273)
Video filter driver for VIA - either chipset or video (update both if unsure) http://www.carrona.org/drivers/driver.php?id=viaagp.sys
videX32.sys Thu Aug 13 06:32:01 2009 (4A83EBA1)
VIA PCI IDE MINI Driver - VIA Storage controller (chipset) http://www.carrona.org/drivers/driver.php?id=videX32.sys
P17.sys Thu Oct 15 22:11:53 2009 (4AD7D669)
Creative SB Audigy LS http://www.carrona.org/drivers/driver.php?id=P17.sys
If updating/removing these drivers doesn't stop the BSOD's - then we must presume that there's a hardware problem.
Start with these free diagnostics: Hardware Diagnostics Analysis:The following is for information purposes only. Code: **************************Fri Aug 31 11:52:31.517 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\083112-22552-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
System Uptime:0 days 0:01:24.694
BugCheck Code: BugCheck 1A, {41287, 2d9c, 0, 0}
Probably caused by :ntkrnlmp.exe ( nt!KiTrap0E+dc )
BugCheck Info: MEMORY_MANAGEMENT (1a)
BUGCHECK_STR: 0x1a_41287
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: AvastSvc.exe
FAILURE_BUCKET_ID: 0x1a_41287_nt!KiTrap0E+dc
CPUID: "AMD Athlon(tm) XP 2000+"
MaxSpeed: 1666
CurrentSpeed:1666
BIOS Version 6.00 PG
BIOS Release Date 05/29/2002
Manufacturer VIA Technologies, Inc.
Product Name VT8366-8233
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
**************************Wed Aug 29 03:10:33.952 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\082912-27189-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
System Uptime:0 days 0:01:17.129
BugCheck Code: BugCheck 4E, {9a, 9aae, 2, 0}
Probably caused by :memory_corruption ( nt!MiBadRefCount+26 )
BugCheck Info: PFN_LIST_CORRUPT (4e)
BUGCHECK_STR: 0x4E_9a
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x4E_9a_nt!MiBadRefCount+26
CPUID: "AMD Athlon(tm) XP 2000+"
MaxSpeed: 1666
CurrentSpeed:1666
BIOS Version 6.00 PG
BIOS Release Date 05/29/2002
Manufacturer VIA Technologies, Inc.
Product Name VT8366-8233
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
**************************Tue Aug 28 16:14:24.265 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\082812-25296-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
System Uptime:0 days 0:01:23.441
BugCheck Code: BugCheck 1A, {5001, 89000000, 1224, 12234fe}
Probably caused by :memory_corruption ( nt!MiAllocateWsle+6f )
BugCheck Info: MEMORY_MANAGEMENT (1a)
BUGCHECK_STR: 0x1a_5001
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: AvastSvc.exe
FAILURE_BUCKET_ID: 0x1a_5001_nt!MiAllocateWsle+6f
CPUID: "AMD Athlon(tm) XP 2000+"
MaxSpeed: 1666
CurrentSpeed:1666
BIOS Version 6.00 PG
BIOS Release Date 05/29/2002
Manufacturer VIA Technologies, Inc.
Product Name VT8366-8233
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
3rd Party Drivers:The following is for information purposes only. Any drivers in red should be updated. Code: **************************Fri Aug 31 11:52:31.517 2012 (UTC - 4:00)**************************
Rtnicxp.sys Wed Oct 29 04:29:54 2008 (49081F02)
viaagp.sys Mon Jul 13 19:25:39 2009 (4A5BC273)
videX32.sys Thu Aug 13 06:32:01 2009 (4A83EBA1)
P17.sys Thu Oct 15 22:11:53 2009 (4AD7D669)
amdxata.sys Fri Mar 19 12:19:01 2010 (4BA3A3F5)
cpuz135_x32.sys Wed Sep 21 04:24:20 2011 (4E799F34)
SCDEmu.SYS Thu Feb 9 00:56:03 2012 (4F335FF3)
aswFsBlk.SYS Tue Aug 21 05:04:54 2012 (50334F36)
aswMonFlt.sys Tue Aug 21 05:04:57 2012 (50334F39)
aswTdi.SYS Tue Aug 21 05:04:58 2012 (50334F3A)
aswrdr2.sys Tue Aug 21 05:05:11 2012 (50334F47)
aswSP.SYS Tue Aug 21 05:05:32 2012 (50334F5C)
aswSnx.SYS Tue Aug 21 05:05:41 2012 (50334F65)
http://www.carrona.org/drivers/driver.php?id=Rtnicxp.sys http://www.carrona.org/drivers/driver.php?id=viaagp.sys http://www.carrona.org/drivers/driver.php?id=videX32.sys http://www.carrona.org/drivers/driver.php?id=P17.sys http://www.carrona.org/drivers/driver.php?id=amdxata.sys http://www.carrona.org/drivers/driver.php?id=cpuz135_x32.sys http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys http://www.carrona.org/drivers/driver.php?id=aswSP.SYS http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS | | My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS Win7 x64 + x86
CPU Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard Asus P6T Deluxe
Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card ATI 4870
Sound Card Yes, I have one of these
Monitor(s) Displays 32" Sharp Aquos TV
Screen Resolution 800x600 - I have vision issues
Keyboard Microsoft Natural
Mouse Logitech Trackman
PSU 1000 watt (can't recall the brand)
Case Antec 300
Cooling Big honking cooler that was rated highly at Toms Hardware
Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller
Internet Speed Cable
Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
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01 Sep 2012
|
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Windows 7 Ultimate 32b 40 posts |
Realtek ethernet driver was an older one installed by Windows 7 update (!) so I installed back the newer driver.
Via agp driver - I did not find my model on the manufacturer site: KT266/333. Maybe there is no update for this (?) | | My System Specs | | OS Windows 7 Ultimate 32b
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02 Sep 2012
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Win7 x64 + x86 5,713 posts Southeastern CT, USA |
Please provide the exact make and model of your motherboard (or the PC manufacturer if it was built by an OEM manufacturer). Also, please provide the link that you used on the manufacturer's website - I can't seem to locate it. | | My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS Win7 x64 + x86
CPU Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard Asus P6T Deluxe
Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card ATI 4870
Sound Card Yes, I have one of these
Monitor(s) Displays 32" Sharp Aquos TV
Screen Resolution 800x600 - I have vision issues
Keyboard Microsoft Natural
Mouse Logitech Trackman
PSU 1000 watt (can't recall the brand)
Case Antec 300
Cooling Big honking cooler that was rated highly at Toms Hardware
Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller
Internet Speed Cable
Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
Bsod at startup - driver or Bios or Win7 reinstall? problems? All times are GMT -5. The time now is 04:58 PM. |  |
BSOD After Reinstall of Win7 64Bit 
