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Windows 7: Bsod at startup - driver or Bios or Win7 reinstall?

13 Aug 2012   #11
usasma
Microsoft MVP

 
 

I'm thinking this could be hardware, but there are other factors which may influence that (hence the additional suggestions)

Recommendations:
1. Please run these free hardware diagnostics: Hardware Diagnostics Please post back with the results

2. Please uninstall Comodo Internet Security. Only run one antivirus or one firewall at a time. Comodo has a higher incidence of problems than Avast, so try removing it first.

3. Please update the following older drivers:

viaagp.sys Mon Jul 13 19:25:39 2009 (4A5BC273)
VIA CPU to AGP Bus Driver
Part of the motherboard drivers - the most recent version will be available from the motherboard manufacturer's website.

Rtnicxp.sys Thu Jul 23 10:02:57 2009 (4A686D91)
Realtek 10/100/1000 NDIS 5.1 Driver
http://www.carrona.org/drivers/driver.php?id=Rtnicxp.sys

videX32.sys Thu Aug 13 06:32:01 2009 (4A83EBA1)
VIA Generic PCI IDE Bus Driver
Part of the motherboard drivers - the most recent version will be available from the motherboard manufacturer's website.

P17.sys Thu Oct 15 22:11:53 2009 (4AD7D669)
Creative SB Audigy LS
http://www.carrona.org/drivers/driver.php?id=P17.sys

Analysis:
The following is for information purposes only.
Code:
**************************Sun Aug 12 12:12:04.623 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\081212-31445-01.dmp]
 
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
 
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
 
System Uptime:0 days 0:00:20.799
 
BugCheck Code: BugCheck A, {2, 2, 1, 8380f842}
 
Probably caused by :win32k.sys ( win32k!GreAcquireSemaphoreSharedNoWait+20 )
 
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
 
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
 
BUGCHECK_STR:  0xA
 
PROCESS_NAME: csrss.exe
 
FAILURE_BUCKET_ID: 0xA_win32k!GreAcquireSemaphoreSharedNoWait+20
 
CPUID:        "AMD Athlon(tm) XP 2000+"
 
MaxSpeed:     1666
 
CurrentSpeed:1666
 
  BIOS Version                  6.00 PG
 
  BIOS Release Date             05/29/2002
 
  Manufacturer                  VIA Technologies, Inc.
 
  Product Name                  VT8366-8233
 
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
**************************Sun Aug 12 05:55:04.635 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\081212-28681-01.dmp]
 
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
 
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
 
System Uptime:0 days 0:00:38.821
 
BugCheck Code: BugCheck 19, {3, 8c2eb528, 200020, 6500000}
 
Probably caused by :Pool_Corruption ( nt!ExDeferredFreePool+312 )
 
BugCheck Info: BAD_POOL_HEADER (19)
 
BUGCHECK_STR:  0x19_3
 
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
 
PROCESS_NAME: svchost.exe
 
FAILURE_BUCKET_ID: 0x19_3_nt!ExDeferredFreePool+312
 
CPUID:        "AMD Athlon(tm) XP 2000+"
 
MaxSpeed:     1666
 
CurrentSpeed:1666
 
  BIOS Version                  6.00 PG
 
  BIOS Release Date             05/29/2002
 
  Manufacturer                  VIA Technologies, Inc.
 
  Product Name                  VT8366-8233
 
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
3rd Party Drivers:
The following is for information purposes only. Any drivers in red should be updated.
Code:
**************************Sun Aug 12 12:12:04.623 2012 (UTC - 4:00)**************************
viaagp.sys        Mon Jul 13 19:25:39 2009 (4A5BC273)
Rtnicxp.sys       Thu Jul 23 10:02:57 2009 (4A686D91)
videX32.sys       Thu Aug 13 06:32:01 2009 (4A83EBA1)
P17.sys           Thu Oct 15 22:11:53 2009 (4AD7D669)
amdxata.sys       Fri Mar 19 12:19:01 2010 (4BA3A3F5)
SCDEmu.SYS        Thu Feb  9 00:56:03 2012 (4F335FF3)
aswTdi.SYS        Tue Jul  3 12:13:30 2012 (4FF31A2A)
aswrdr2.sys       Tue Jul  3 12:13:38 2012 (4FF31A32)
aswSP.SYS         Tue Jul  3 12:14:01 2012 (4FF31A49)
aswSnx.SYS        Tue Jul  3 12:14:11 2012 (4FF31A53)
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
**************************Sun Aug 12 05:55:04.635 2012 (UTC - 4:00)**************************
cpuz135_x32.sys   Wed Sep 21 04:24:20 2011 (4E799F34)
cmderd.sys        Sun Mar 11 16:40:51 2012 (4F5D0DD3)
cmdguard.sys      Sun Mar 11 16:42:19 2012 (4F5D0E2B)
viaagp.sys - Not added to the DRT yet, use Google/Bing to search for info on this VIA CPU to AGP Bus Driver
http://www.carrona.org/drivers/driver.php?id=Rtnicxp.sys
videX32.sys - Not added to the DRT yet, use Google/Bing to search for info on this VIA Generic PCI IDE Bus Driver
http://www.carrona.org/drivers/driver.php?id=P17.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
http://www.carrona.org/drivers/driver.php?id=cpuz135_x32.sys
http://www.carrona.org/drivers/driver.php?id=cmderd.sys
http://www.carrona.org/drivers/driver.php?id=cmdguard.sys



My System SpecsSystem Spec
.
13 Aug 2012   #12
gerrard

Windows 7 Ultimate 32b
 
 

Hi Usasma,

thanks for the advice.
I removed Comodo IS totally, before these 2 BSODs. Avast and Win7 firewall installed.
Memtest was done earlier and RAM is OK, found no errors.
(I used DriverFinder and by that: the keyboard, mouse and USB input device drivers are out of date.)
The cause could be Creative Soundcard or Geforce VGA if it is hardware error (?)

Is it possible that Epox-8KHAL+ is too old for Win7? This motherboard is no more supperted, I think.
Other: my sound card is SB 5.1 VX, not Audigy LS. Maybe a bad driver was installed earlier?
My System SpecsSystem Spec
13 Aug 2012   #13
gerrard

Windows 7 Ultimate 32b
 
 

I have just read somewhere that P17.sys (of Creative) can cause BSOD in Win7.
Is it possible they can't stand each other?
My System SpecsSystem Spec
.

13 Aug 2012   #14
usasma
Microsoft MVP

 
 

I recall seeing issues with older Creative Sound Card drivers and Windows.
Try uninstalling the software/drivers and removing the card from your system. If the BSOD's stop, you've found the culprit.

It's possible that the older VIA drivers could be causing issues also - but you'll have to ensure that you have Win7 drivers to replace these. Without Win7 drivers there's no telling if it'll work or not.

Search to see if these files are still on your computer:
Quote:
cmderd.sys Sun Mar 11 16:40:51 2012 (4F5D0DD3)
cmdguard.sys Sun Mar 11 16:42:19 2012 (4F5D0E2B)
They are from Comodo and were in at least one of the 2 memory dumps.
If they're still on your system, please let us know and we'll suggest a safe way to remove them.
My System SpecsSystem Spec
21 Aug 2012   #15
gerrard

Windows 7 Ultimate 32b
 
 

Hello again,

I am working on the solution depending on the time I have.
2 Comodo files are not on PC (=did not find), maybe they were from an earlier bsod.
I removed and reinstalled the Creative driver (device manager details show some other driver files than before (?)
I updated the LAN realtek driver.
For 2 days nothing at the moment.
Next one would be sound card removal (I hope not needed
My System SpecsSystem Spec
21 Aug 2012   #16
usasma
Microsoft MVP

 
 

Sounds good to me, let's wait and see if there's any more BSOD's

As for the Comodo files - please note in the 3rd Party Drivers section that they showed up in one memory dump, but not in the other (later) memory dump. That means that they weren't involved in the last dump. That could just be coincidence, or it could be that they were removed - that's why I asked you to check for them.
My System SpecsSystem Spec
31 Aug 2012   #17
gerrard

Windows 7 Ultimate 32b
 
 

So bsod again...
Since 17th Aug nothing, then the last 3 days bsod again.
I did not modify anything.
Somebody told me that the hardware is too old for Win7.
My System SpecsSystem Spec
01 Sep 2012   #18
usasma
Microsoft MVP

 
 

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :
Rtnicxp.sys Wed Oct 29 04:29:54 2008 (49081F02)
Realtek 10/100/1000 NDIS 5.1 Driver - Ethernet
http://www.carrona.org/drivers/driver.php?id=Rtnicxp.sys

viaagp.sys Mon Jul 13 19:25:39 2009 (4A5BC273)
Video filter driver for VIA - either chipset or video (update both if unsure)
http://www.carrona.org/drivers/driver.php?id=viaagp.sys

videX32.sys Thu Aug 13 06:32:01 2009 (4A83EBA1)
VIA PCI IDE MINI Driver - VIA Storage controller (chipset)
http://www.carrona.org/drivers/driver.php?id=videX32.sys

P17.sys Thu Oct 15 22:11:53 2009 (4AD7D669)
Creative SB Audigy LS
http://www.carrona.org/drivers/driver.php?id=P17.sys

If updating/removing these drivers doesn't stop the BSOD's - then we must presume that there's a hardware problem.
Start with these free diagnostics: Hardware Diagnostics

Analysis:
The following is for information purposes only.
Code:
**************************Fri Aug 31 11:52:31.517 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\083112-22552-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
System Uptime:0 days 0:01:24.694
BugCheck Code: BugCheck 1A, {41287, 2d9c, 0, 0}
Probably caused by :ntkrnlmp.exe ( nt!KiTrap0E+dc )
BugCheck Info: MEMORY_MANAGEMENT (1a)
BUGCHECK_STR:  0x1a_41287
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: AvastSvc.exe
FAILURE_BUCKET_ID: 0x1a_41287_nt!KiTrap0E+dc
CPUID:        "AMD Athlon(tm) XP 2000+"
MaxSpeed:     1666
CurrentSpeed:1666
  BIOS Version                  6.00 PG
  BIOS Release Date             05/29/2002
  Manufacturer                  VIA Technologies, Inc.
  Product Name                  VT8366-8233
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
**************************Wed Aug 29 03:10:33.952 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\082912-27189-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
System Uptime:0 days 0:01:17.129
BugCheck Code: BugCheck 4E, {9a, 9aae, 2, 0}
Probably caused by :memory_corruption ( nt!MiBadRefCount+26 )
BugCheck Info: PFN_LIST_CORRUPT (4e)
BUGCHECK_STR:  0x4E_9a
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x4E_9a_nt!MiBadRefCount+26
CPUID:        "AMD Athlon(tm) XP 2000+"
MaxSpeed:     1666
CurrentSpeed:1666
  BIOS Version                  6.00 PG
  BIOS Release Date             05/29/2002
  Manufacturer                  VIA Technologies, Inc.
  Product Name                  VT8366-8233
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
**************************Tue Aug 28 16:14:24.265 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\082812-25296-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
System Uptime:0 days 0:01:23.441
BugCheck Code: BugCheck 1A, {5001, 89000000, 1224, 12234fe}
Probably caused by :memory_corruption ( nt!MiAllocateWsle+6f )
BugCheck Info: MEMORY_MANAGEMENT (1a)
BUGCHECK_STR:  0x1a_5001
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: AvastSvc.exe
FAILURE_BUCKET_ID: 0x1a_5001_nt!MiAllocateWsle+6f
CPUID:        "AMD Athlon(tm) XP 2000+"
MaxSpeed:     1666
CurrentSpeed:1666
  BIOS Version                  6.00 PG
  BIOS Release Date             05/29/2002
  Manufacturer                  VIA Technologies, Inc.
  Product Name                  VT8366-8233
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
3rd Party Drivers:The following is for information purposes only. Any drivers in red should be updated.
Code:
**************************Fri Aug 31 11:52:31.517 2012 (UTC - 4:00)**************************
Rtnicxp.sys                 Wed Oct 29 04:29:54 2008 (49081F02)
viaagp.sys                  Mon Jul 13 19:25:39 2009 (4A5BC273)
videX32.sys                 Thu Aug 13 06:32:01 2009 (4A83EBA1)
P17.sys                     Thu Oct 15 22:11:53 2009 (4AD7D669)
amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
cpuz135_x32.sys             Wed Sep 21 04:24:20 2011 (4E799F34)
SCDEmu.SYS                  Thu Feb  9 00:56:03 2012 (4F335FF3)
aswFsBlk.SYS                Tue Aug 21 05:04:54 2012 (50334F36)
aswMonFlt.sys               Tue Aug 21 05:04:57 2012 (50334F39)
aswTdi.SYS                  Tue Aug 21 05:04:58 2012 (50334F3A)
aswrdr2.sys                 Tue Aug 21 05:05:11 2012 (50334F47)
aswSP.SYS                   Tue Aug 21 05:05:32 2012 (50334F5C)
aswSnx.SYS                  Tue Aug 21 05:05:41 2012 (50334F65)
http://www.carrona.org/drivers/driver.php?id=Rtnicxp.sys
http://www.carrona.org/drivers/driver.php?id=viaagp.sys
http://www.carrona.org/drivers/driver.php?id=videX32.sys
http://www.carrona.org/drivers/driver.php?id=P17.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=cpuz135_x32.sys
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
http://www.carrona.org/drivers/driver.php?id=aswFsBlk.SYS
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswTdi.SYS
http://www.carrona.org/drivers/driver.php?id=aswrdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.SYS
http://www.carrona.org/drivers/driver.php?id=aswSnx.SYS
My System SpecsSystem Spec
01 Sep 2012   #19
gerrard

Windows 7 Ultimate 32b
 
 

Realtek ethernet driver was an older one installed by Win7 update (!) so I installed back the newer driver.
Via agp driver - I did not find my model on the manufacturer site: KT266/333. Maybe there is no update for this (?)
My System SpecsSystem Spec
02 Sep 2012   #20
usasma
Microsoft MVP

 
 

Please provide the exact make and model of your motherboard (or the PC manufacturer if it was built by an OEM manufacturer). Also, please provide the link that you used on the manufacturer's website - I can't seem to locate it.
My System SpecsSystem Spec
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 Bsod at startup - driver or Bios or Win7 reinstall?




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