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Windows 7: BlueScreen 6.1.7601.2.1.0.768.3 Zone:2070

20 Jul 2012   #1

Windows 7 Home Premium 64bit
 
 
BlueScreen 6.1.7601.2.1.0.768.3 Zone:2070

Hi, i had a crash is the second one,i attached the dump file
My OS is windows 7 home premium 64 bit,that crash happen when i was playing power soccer
Need Help
Thanks, JM12

My System SpecsSystem Spec
.

21 Jul 2012   #2

Windows 7 Home Premium 64bit (O.E.M)
 
 

Hello and welcome to Seven Forums!

Unfortunately, only one dump has been included which makes debugging more difficult. To stop any more being deleted when/if you have more crashes, don't use CCleaner or any temporary file cleaners until troubleshooting is finished as they can delete dump files. Anyway:

Recommendations

Daemon Tools
Please uninstall DAEMON Tools. This software uses a driver called sptd.sys which is a known BSOD cause in Windows 7. Uninstall the software using Add/Remove Programs. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO


System Optimisers
Please remove the following software
Code:
Advanced System Care 5
This software is a known cause of BSOD's. Most people here do not recommend the use of automatic optimisation tools for Windows 7. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors. Windows 7 is not XP. Automated optimisation software can delete important registry entries that can cause multiple problems with windows 7.

If you feel the need to use a registry cleaning or optimisation software, I recommend the use of CCleaner but make sure you back up the registry before making letting ccleaner delete anything.
I also recommend the use of Puran Defrag to defragment your HDD. Check the "Boost Overall System Speed By Puran Intelligent Optimizer (PIZOR) under additional operations.


BSOD Analysis


Drivers
You have a lot of old, pre Windows 7 drivers. Please update all the drivers marked in bold if possible, especially the ones before 2009. Links are below.
Code:
iirsp.sys Tue Dec 13 21:47:54 2005 (439F418A)
nfrd960.sys Tue Jun 6 22:11:48 2006 (4485EF94)
adpu320.sys Wed Feb 28 00:04:15 2007 (45E4C6FF)
adpahci.sys Tue May 1 18:30:09 2007 (46377921)
arc.sys Thu May 24 22:27:55 2007 (4656035B)
SiSRaid2.sys Wed Sep 24 19:28:20 2008 (48DA86C4)
sisraid4.sys Wed Oct 1 22:56:04 2008 (48E3F1F4)
adp94xx.sys Fri Dec 5 23:54:42 2008 (4939BF42)
lsi_fc.sys Tue Dec 9 22:46:09 2008 (493EF531)
arcsas.sys Wed Jan 14 19:27:37 2009 (496E3CA9)
ql2300.sys Thu Jan 22 23:05:06 2009 (4978FBA2)
vsmraid.sys Sat Jan 31 01:18:57 2009 (4983A701)
elxstor.sys Tue Feb 3 22:52:11 2009 (4988CA9B)
stexstor.sys Tue Feb 17 23:03:36 2009 (499B4248)
amdsbs.sys Fri Mar 20 18:36:03 2009 (49C3E213)
lsi_scsi.sys Thu Apr 16 23:13:50 2009 (49E7AD9E)
HpqKbFiltr.sys Wed Apr 29 14:48:30 2009 (49F85AAE)
lsi_sas.sys Tue May 19 01:20:23 2009 (4A11FB47)
lsi_sas2.sys Tue May 19 01:31:48 2009 (4A11FDF4)
megasas.sys Tue May 19 02:09:46 2009 (4A1206DA)
ql40xx.sys Tue May 19 02:18:11 2009 (4A1208D3)
MegaSR.sys Tue May 19 02:25:54 2009 (4A120AA2)
IntcHdmi.sys Fri Jul 10 14:45:10 2009 (4A5745E6)
intelppm.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
intelide.sys Tue Jul 14 00:19:48 2009 (4A5BC114)
SynTP.sys Tue Jul 14 22:36:36 2009 (4A5CFA64)
igdkmd64.sys Thu Aug 27 16:07:00 2009 (4A96A114)
athrx.sys Tue Sep 22 03:47:11 2009 (4AB83AAF)
amdsata.sys Fri Mar 19 00:45:17 2010 (4BA2C91D)
amdxata.sys Fri Mar 19 16:18:18 2010 (4BA3A3CA)
nvstor.sys Fri Mar 19 20:45:11 2010 (4BA3E257)
nvraid.sys Fri Mar 19 20:59:20 2010 (4BA3E5A8)
stwrt64.sys Wed Mar 24 04:01:24 2010 (4BA98E94)
HpSAMD.sys Tue Apr 20 19:32:18 2010 (4BCDF332)
iaStorV.sys Fri Jun 11 01:46:19 2010 (4C11875B)
Rt64win7.sys Wed Feb 16 09:03:57 2011 (4D5B92FD)
SASKUTIL64.SYS Tue Jul 12 22:00:01 2011 (4E1CB5D1)
SASDIFSV64.SYS Fri Jul 22 00:03:00 2011 (4E28B024)
dtsoftbus01.sys Mon Oct 17 13:12:30 2011 (4E9C1BAE)
VBoxDrv.sys Fri Nov 4 11:36:56 2011 (4EB3CE58)
VBoxUSBMon.sys Fri Nov 4 11:36:57 2011 (4EB3CE59)
aswFsBlk.SYS Tue Jul 3 17:13:12 2012 (4FF31A18)
aswMonFlt.sys Tue Jul 3 17:13:24 2012 (4FF31A24)
aswTdi.SYS Tue Jul 3 17:13:33 2012 (4FF31A2D)
aswrdr2.sys Tue Jul 3 17:13:43 2012 (4FF31A37)
aswSP.SYS Tue Jul 3 17:14:23 2012 (4FF31A5F)
aswSnx.SYS Tue Jul 3 17:14:27 2012 (4FF31A63)
iirsp.sys
nfrd960.sys
adpu320.sys
adpahci.sys
arc.sys
SiSRaid2.sys
sisraid4.sys
adp94xx.sys
lsi_fc.sys
arcsas.sys
ql2300.sys
vsmraid.sys
elxstor.sys
stexstor.sys
amdsbs.sys
lsi_scsi.sys
HpqKbFiltr.sys
lsi_sas.sys
lsi_sas2.sys
megasas.sys
ql40xx.sys
MegaSR.sys



Hardware
The BSOD dumps you gave me do not give a definitive cause for your BSOD's.

As a result I recommend you check your hardware for issues. Please run Memtest86+ to check your RAM. Let it run for 6-8 passes overnight as described in the tutorial. Pay particular attention to parts 2 and 3.

Also check your HDD for errors using Seatools and chkdsk.. Download and create a bootable version of the Seatools for DOS program as described here. For check disk, follow this tutorial: Disk Check



Work through each of these steps and report back after you've completed each one. If you have any questions, feel free to ask
Stephen
My System SpecsSystem Spec
21 Jul 2012   #3

Windows 7 Home Premium 64bit
 
 

Tekno Venus thanks for your answer and help,but i need to update all the drivers you mentioned? i uninstall daemon tolls and advanced system care now, i have a little fear to update drivers
My System SpecsSystem Spec
.


22 Jul 2012   #4

Windows 7 Home Premium 64bit (O.E.M)
 
 

Ok, don't worry about the drivers for now, unless you have a RAID setup. If you do, please update just the RAID drivers. If not, continue with the rest of the steps

Stephen
My System SpecsSystem Spec
Reply

 BlueScreen 6.1.7601.2.1.0.768.3 Zone:2070




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