Hi,
I need help with my laptop randomly rebooting with or without the BSOD. I hope I have followed the steps outlined... Thank you in advance for your assistance.
- Windows 7 Ultimate x64
- the original installed OS on the system is win xp
- full retail version
- What is the age of system (hardware)? 5 years
- What is the age of OS installation (have you re-installed the OS?) 2 weeks
please help, am I doing something wrong with the attached file?
Sorry for the late reply, but please remember we are all Volunteers.
Let's get started:
Drivers before 2009 are known to cause BSOD errors. Please update these HP drivers: HP Support & Drivers | United StatesHpqKbFiltr.sys Mon Jun 18 17:13:11 2007 (46770377)
HpqRemHid.sys Wed Jul 11 10:30:34 2007 (4694F79A)
Same for these. Update: Welcome to DownloadsCode:rimspx64.sys Thu Jul 26 06:33:52 2007 (46A886A0) rixdpx64.sys Fri Jul 27 05:45:50 2007 (46A9CCDE) rimmpx64.sys Wed Aug 8 03:39:44 2007 (46B98150)
You also have out of date NVIDIA drivers so please update those here: Drivers - Download NVIDIA Drivers
The BSODs are blaming your wireless card for the problems, so try updateing them here: http://downloadcenter.intel.com/Default.aspx
After these please post back results. Remember if you have more BSODs please post the most recent crash files.
-Justin
I know you guys are volunteers, and do appreciate your help. I will post results after the update...meanwhile can you help guide me on how to read these errors or output within the files? I would like to learn and help others too. Thanks in advance.
Post back results after you update. And honestly, I am still a beginner. Just started last week.
But read these:
Crash and lockup debug 'How To' - Windows 7 Forums
-Justin
I have updated to the latest quick launch softpaq (HP Quick Launch Buttons HP Pavilion dv4-1313dx Entertainment Notebook PC - HP Customer Care (United States - English)) for these issues below:
HpqKbFiltr.sys Mon Jun 18 17:13:11 2007 (46770377)
HpqRemHid.sys Wed Jul 11 10:30:34 2007 (4694F79A)
I dont know if that will eliminate the problem...
I also updated the latest Nvidia Drivers (2012)
and latest drivers for the wireless card on the Intel website via a scan.
The only thing i cant seem to find are the latest and greatest Ricoh 5 in 1 card reader drivers. It seems that do have the latest via the HP website...do you know of a trustworthy site i can dl them?
rimspx64.sys Thu Jul 26 06:33:52 2007 (46A886A0)
rixdpx64.sys Fri Jul 27 05:45:50 2007 (46A9CCDE)
rimmpx64.sys Wed Aug 8 03:39:44 2007 (46B98150)
once again, many thanks for helping a fellow stranger out :)
Np, and sorry for late reply. Got called into work early. Well, it should be on the link i gave you to download them from.
-Justin
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