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#11
Yes, you're right, that is the reason for your crashes.
Crashes won't cause RAM to fail.
Bad news is with a laptop the OEM BIOS won't let you make any adjustments.
If it's still under warranty you should RMA the RAM.
If not, you can test each RAM card.
Take out one RAM card and see if it will pass memtest86+, pass or fail swap out with the other card and test again. You can stop the test if you get any errors, one is too many.
To be sure you should test the good RAM card, if you have one, in another RAM slot.
If a RAM card passes in one slot and then fails in the other slot it indicates a possible bad motherboard slot.
It's best to replace both RAM cards, matched sets have a much better chance to run together without any problems.
Let us know the results.