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Windows 7: Page Fault in Nonpaged Area BSOD (Among a few others)

24 Jul 2012   #21
silencer903

Windows 7 Home Premium 64bit
 
 

I'm assuming that the Seven Forums Diagnostic Tool can automatically get those files for me, so I'll upload it in a ZIP.
After the first bluescreen, there was another. There was no error message I could decipher but it did say niwifi.sys, I believe.


My System SpecsSystem Spec
.
24 Jul 2012   #22
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by silencer903 View Post
I'm assuming that the Seven Forums Diagnostic Tool can automatically get those files for me, so I'll upload it in a ZIP.
After the first bluescreen, there was another. There was no error message I could decipher but it did say niwifi.sys, I believe.
Yes niwifi.sys is native WiFi Driver so lets removal the existing drivers and reinstall it. Make sure you download a fresh copy from manufactures website (Marvell Yukon 88E8040 Family PCI-E Fast Ethernet Controller and Atheros AR9285 Wireless Network Adapter).

BSOD BUGCHECK SUMMARY

Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\072412-17503-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jul 25 02:09:19.506 2012 (GMT+6)
System Uptime: 0 days 0:06:44.598
BugCheck 7F, {8, 80050031, 6f8, fffff88005a09802}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : nwifi.sys ( nwifi!Pt6Receive+2aa )
BUGCHECK_STR:  0x7f_8
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x7f_8_nwifi!Pt6Receive+2aa
Bugcheck code 0000007F
Arguments 00000000`00000008 00000000`80050031 00000000`000006f8 fffff880`05a09802
BiosVersion = 02KF.M008.20100529.KSJ
BiosReleaseDate = 05/29/2010
SystemManufacturer = SAMSUNG ELECTRONICS CO., LTD.
SystemProductName = Q430/Q530                  
MaxSpeed:     2400
CurrentSpeed: 2393
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\072412-20919-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jul 25 00:34:55.538 2012 (GMT+5)
System Uptime: 0 days 0:05:14.630
BugCheck 50, {fffff8b00ab43332, 0, fffff800031f5af7, 5}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+23b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_nt!ExDeferredFreePool+23b
Bugcheck code 00000050
Arguments fffff8b0`0ab43332 00000000`00000000 fffff800`031f5af7 00000000`00000005
BiosVersion = 02KF.M008.20100529.KSJ
BiosReleaseDate = 05/29/2010
SystemManufacturer = SAMSUNG ELECTRONICS CO., LTD.
SystemProductName = Q430/Q530                  
MaxSpeed:     2400
CurrentSpeed: 2393
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

My System SpecsSystem Spec
24 Jul 2012   #23
silencer903

Windows 7 Home Premium 64bit
 
 

Downloaded and installed the two wireless drivers from my manufacturer's site Support - Notebooks NP-Q430E | Samsung Laptops

Will post back if the issues persist.
My System SpecsSystem Spec
.

24 Jul 2012   #24
silencer903

Windows 7 Home Premium 64bit
 
 

Sadly, they do still persist. This time it was Page fault in nonpaged area.

I've noticed that they are more common when I'm watching a youtube video, if that is any help.
My System SpecsSystem Spec
25 Jul 2012   #25
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Can you fill in your system specs?
You can use this app to find them: Speccy Free System information Utility
Then enter them in the drop box at the lower left of any of your posts.

Have you cleaned the dust out of your laptop?

Can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
How to Post a Screenshot in Seven Forums

Have you been checking your temperatures?
Use Real Temp , to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

No new dmp file since the last upload.

From the driver list:
Out of date:
Code:
GEARAspiWDM GEARAspiWDM.sys May 18 2009 - iTunes
hamachi  hamachi.sys  Feb 19 2009 - LogMeIn Hamachi Virtual network interface driver
Un-install iTunes for testing purposes, this is known to cause crashes in Windows 7.

Un-install LogMeIn, then Update with a new version.

Recommended updates:
Code:
iaStor.sys  Mar 04 2010 - Intel Storage drivers
Update from your laptop driver site you linked above, Intel Rapid Storage (Driver) (ver.9.6.0.1014) Nov 21, 2011.
Or you can get a newer driver from Intel - Intel® Rapid Storage Technology (ver.10.​8.​0.​1003) 11/11/2011.
I always use the latest RST driver from the Intel site (10.​8.​0.​1003) on my laptop.

System event logs:
Code:
Event[663]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-06-21T11:52:40.940
  Event ID: 7000
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: NickWilson-PC
  Description: 
The McAfee SiteAdvisor Service service failed to start due to the following error: 
The system cannot find the file specified.
Un-install McAfee, it is known to cause crashes with Windows 7.
How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)

D/L and install Microsoft Security Essentials*- Free Antivirus for Windows


Application Event logs:
Code:
Event[0]:
  Log Name: Application
  Source: NVIDIA OpenGL Driver
  Date: 2012-07-02T23:03:42.000
  Event ID: 2
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: NickWilson-PC
  Description: 
The NVIDIA OpenGL driver has encountered an out of memory error. This application might behave inconsistently and fail.

Event[24474]:
  Log Name: Application
  Source: NVIDIA OpenGL Driver
  Date: 2012-07-02T23:03:52.000
  Event ID: 2
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: NickWilson-PC
  Description: 
The NVIDIA OpenGL driver has encountered
an out of memory error. This application might
behave inconsistently and fail.
There are 24,474 of these in a row.
Get the driver from the laptop driver site you linked above - VGA(Graphics),NVIDIA (Driver) (ver.8.16.11.8911)

Code:
Event[24639]:
  Log Name: Application
  Source: Chkdsk
  Date: 2012-07-03T11:09:20.000
  Event ID: 26213
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: NickWilson-PC
  Description: 
Chkdsk was executed in read-only mode.  A volume snapshot was not used. Extra errors and warnings may be reported as the volume may have changed during the chkdsk run.  

Checking file system on C:\

CHKDSK is verifying files (stage 1 of 3)...
  210944 file records processed.                                         

File verification completed.
  564 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  76 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 3)...
Index entry Current Tabs of index $I30 in file 0xe88e points to unused file 0x5be.
Index entry Current Tabs in index $I30 of file 59534 is incorrect.
Index entry CURREN~2 of index $I30 in file 0xe88e points to unused file 0x5be.
Index entry CURREN~2 in index $I30 of file 59534 is incorrect.
Index entry JumpListIcons of index $I30 in file 0xe88e points to unused file 0x548.
Index entry JumpListIcons in index $I30 of file 59534 is incorrect.
Unable to locate the file name attribute of index entry JumpListIconsOld
of index $I30 with parent 0xe88e in file 0x3fd.
Index entry JumpListIconsOld in index $I30 of file 59534 is incorrect.
Unable to locate the file name attribute of index entry JUMPLI~1
of index $I30 with parent 0xe88e in file 0x3fd.
Index entry JUMPLI~1 in index $I30 of file 59534 is incorrect.
Index entry JUMPLI~2 of index $I30 in file 0xe88e points to unused file 0x548.
Index entry JUMPLI~2 in index $I30 of file 59534 is incorrect.
  272044 index entries processed.                                        

Index verification completed.

Errors found.  CHKDSK cannot continue in read-only mode.
Did you get CheckDisk to complete?
Run CHKDSK with the /r option to correct these.
How to Run Disk Check in Windows 7


Also a lot of App crashes.
My System SpecsSystem Spec
25 Jul 2012   #26
silencer903

Windows 7 Home Premium 64bit
 
 

Did everything you instructed, the only thing I had issues with was cleaning the dust out. For the life of me I couldn't figure out how to get the entire case off without snapping the CD Drive in half, so I got as much of the dust out as I could with some compressed air.

I zipped up the screenshots, core temps, a new set of dump files, and added my system specs.
My System SpecsSystem Spec
25 Jul 2012   #27
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

With some units, removing the cover can be a real challenge

Your model number in your specs is probably wrong, since the samsung site does not show that model, they do show: q430-js03, q430-ja01, and q430-ju01.

Use this script to see what your model number is:

# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************

Script:
# ***********************************************************************
# Puts COMPUTERINFO.TXT on your desktop
# COMPUTERINFO.TXT contains info about your bios and your computer system
# ***********************************************************************

function get-ID 
  
param ([string]$title, [int]$arraycnt, [int]$arrayndx
  
$id " " $title " "
  
If ($arraycnt -ne 1) {$id $id + [string]$arrayndx " "}
  
$id }
function 
get-title param ([string]$id
  
$hashes = ([int](51 $id.length)/2)
  
$hashstr '#' $hashes
  $title 
$hashstr $id $hashstr
  
If ($title.length -le 51) {$title += "#"}
  
$title  }
$sterne "*" 79
$ossys 
= @(gwmi win32_operatingsystem)
$ossyscnt $ossys.count
$ossysid 
get-id "WIN" 1 0
$dskvol 
= @(gwmi win32_volume)
$dskvolcnt $dskvol.count
$dskarr 
=@(gwmi win32_diskdrive)
$dskarrcnt $dskarr.count
$cpu 
= @(gwmi win32_processor)
$cpucnt $cpu.count
$mobo 
gwmi win32_BaseBoard
$moboid 
get-id "MOTHERBOARD" 1 0
$bootcfg 
gwmi Win32_BootConfiguration 
$bootid 
get-id "BOOT CONFIGURATION" 1 0
$Build 
gwmi Win32_WMISetting
$osid 
get-id "OS BUILD" 1 0
$CS   
gwmi Win32_ComputerSystem   
$CSprod  
gwmi Win32_ComputerSystemProduct 
$id 
get-id "BIOS" 1 0
$csid 
get-id "COMPUTER SYSTEM" 1 0
$bios 
gwmi win32_bios
$obj 
= new-object -typename PSobject
$obj 
Add-member -membertype noteproperty -name (Get-title $id ) -value $sterne -passthru |
 
add-member -membertype noteproperty -name ($id "Name") -value($bios.name) -passthru |
 
add-member -membertype noteproperty -name ($id "Manufacturer") -value($bios.manufacturer) -passthru|
 
add-member -membertype noteproperty -name ($id "Release Date") -value($bios.converttodatetime($bios.releasedate)) -passthru |
 
add-member -membertype noteproperty -name ($id "Serial Number") -value($bios.SerialNumber) -passthru |
 
Add-member -membertype noteproperty -name (Get-title $csid) -value $sterne -passthru |
 
add-member -membertype noteproperty -name ($csid "Manufacturer") -value($cs.manufacturer) -passthru |
 
add-member -membertype noteproperty -name ($csid "Model") -value($cs.model) -passthru |
 
add-member -membertype noteproperty -name ($csid "Primary Owner") -value($cs.primaryownername) -passthru |
 
add-member -membertype noteproperty -name ($csid "Type") -value($cs.systemtype) -passthru |
 
add-member -membertype noteproperty -name ($csid "Total Memory") -value(([string][int]($cs.totalphysicalmemory/1073741824) + " GB")) -passthru |
 
add-member -membertype noteproperty -name ($csid "User Name") -value($cs.username) -passthru |
 
add-member -membertype noteproperty -name ($csid "Product Name") -value($csprod.name) -passthru |
 
add-member -membertype noteproperty -name ($csid "Version") -value($csprod.version) -passthru |
 
add-member -membertype noteproperty -name ($csid "Identifying Number") -value($csprod.identifyingnumber) -passthru |
 
add-member -membertype noteproperty -name ($csid "Vendor") -value($csprod.vendor) -passthru |
 
add-member -membertype noteproperty -name ($osID +"Build version") -value($build.BuildVersion) -passthru |
 
add-member -membertype noteproperty -name ($bootid "Boot Directory") -value($bootcfg.bootdirectory) -passthru |
 
add-member -membertype noteproperty -name ($bootid "Last Drive") -value($bootcfg.lastdrive) -passthru |
 
add-member -membertype noteproperty -name ($moboID "Manufacturer") -value($mobo.manufacturer) -passthru |
 
add-member -membertype noteproperty -name ($moboid "Product Type" )     -value($mobo.product) -passthru |
 
add-member -membertype noteproperty -name ($moboid "Serial Number")  -value($mobo.serialnumber)
for (
$ndx=1$ndx -le $ossyscnt$ndx++) {
  
$d $ossys[$ndx 1]
  
$ossysid get-id "WIN" $ossyscnt $ndx
 $obj 
add-member -membertype noteproperty -name ($ossysid "Build Number") -value($d.buildnumber) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "OS Version") -value($d.caption) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Country Code") -value($d.countrycode) -passthru |
## add-member -membertype noteproperty -name ($ossysid + "Service Pack") -value($d.csdversion) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Install Date") -value($d.converttodatetime($d.installdate))  -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Computer System Name") -value($d.csname) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Last Bootup") -value($d.converttodatetime($d.lastbootuptime)) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "OS Architecture") -value($d.osarchitecture) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Registered User") -value($d.registereduser) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Product ID") -value($d.serialnumber) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Service Pack Version") -value($d.servicepackmajorversion)
}

for (
$ndx=1$ndx -le $cpucnt$ndx++) {
  
$d $cpu[$ndx 1]
  
$cpuid get-id "CPU" $cpucnt $ndx
 $obj 
add-member -membertype noteproperty -name ($cpuid "Current Core Speed") -value([string][int]$d.currentclockspeed " MHz") -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Current Voltage") -value($d.currentvoltage) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "External Clock") -value($d.extclock) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Max. Clock Speed") -value([string][int]$d.maxclockspeed " MHz") -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Manufacturer") -value($d.manufacturer)  -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Name") -value($d.name) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Description") -value($d.description) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "version") -value($d.version) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Number of Cores per CPU") -value($d.numberofcores) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Number of Logical Processors") -value($d.numberoflogicalprocessors) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Socket Designation") -value($d.socketdesignation)
}
for(
$ndx=1$ndx -le $dskarrcnt$ndx++) {
  
$d $dskarr[$ndx -1];
  
$dskarrid get-id "DISK" $dskarrcnt $ndx
  $obj 
Add-member -membertype noteproperty -name (get-title $dskarrid) -value $sterne -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Model") -value($d.model) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Size") -value([string][int]($d.size/1073741824) + " GB") -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Status") -value($d.status) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Capabilities") -value($d.capabilitydescriptions) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Interface Type") -value($d.interfacetype) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Partitions") -value($d.partitions) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Bytespersector") -value($d.bytespersector) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Sectors per track") -value($d.sectorspertrack) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Firmware revision") -value($d.firmwarerevision) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Device ID") -value($d.deviceid) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "PNP Device ID") -value($d.pnpdeviceid)
}
function 
Get-DrvType ($n) {
  switch ([
int]$n) {
   
2  {$result "Removable"}
   
3  {$result "Partition"}
   
5  {$result "CDROM"}
   default {
$result "Unknown"}
   } 
  
$result
}
for (
$ndx=1$ndx -le $dskvolcnt$ndx++) {
  
$d $dskvol[$ndx-1]
  
$dskvolid get-id "DISK VOLUME" $dskvolcnt $ndx
  $obj 
add-member -membertype noteproperty -name (get-title $dskvolid)  -value $sterne -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Caption") -value($d.caption)  -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Drive Letter") -value($d.driveletter) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Label") -value($d.label) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Capacity") -value([string][int]($d.capacity/1073741824) + " GB") -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Free Space") -value([string][int]($d.freespace/1073741824) + " GB") -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Volume Type") -value(get-drvtype($d.drivetype)) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Boot Volume") -value($d.bootvolume) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "System Volume") -value($d.systemvolume) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Compressed") -value($d.compressed) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Serial Number") -value($d.serialnumber) -passthru |
#  add-member -membertype noteproperty -name ($dskvolid + "Device ID") -value($d.deviceid) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "File System") -value($d.filesystem) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Block Size") -value($d.blocksize) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Indexing Enabled") -value($d.indexingenabled) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Auto Mount") -value($d.automount) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Dirty Bit Set") -value($d.dirtybitset)
}
$PhyMemArray = @(gwmi win32_PhysicalMemoryArray)
$cnt $phymemarray.count
for ($ndx=1$ndx -le $cnt$ndx++) {
  
$d $phymemarray[$ndx -1]
  
$id get-id "PHYSICAL MEMORY ARRAY" $cnt $ndx
  $obj 
add-member -membertype noteproperty -name Get-title $Id ) -value $sterne
  $obj 
add-member -membertype noteproperty -name (" Maximum Memory Capacity") -value([string][int]($d.maxcapacity/1048576) + " GB")
  
$obj add-member -membertype noteproperty -name (" Number of Memory Devices") -value($d.memorydevices)
}
$arr = @(gwmi win32_PhysicalMemory)
$cnt $arr.count
for($i=1$i -le $cnt$i++){
  
$d $arr[$i-1]
  
$id get-id "PHYSICAL MEMORY" $cnt $i
  $obj 
add-member -membertype noteproperty -name (get-title $id) -value $sterne
  $obj 
add-member -membertype noteproperty -name ($id "Bank Label") -value($d.banklabel)
  
$obj add-member -membertype noteproperty -name ($id "Capacity") -value([string][int]($d.capacity/1073741824) + " GB")
  
$obj add-member -membertype noteproperty -name ($id "Data Width") -value($d.datawidth)
  
$obj add-member -membertype noteproperty -name ($id "Speed") -value($d.speed)
  
$obj add-member -membertype noteproperty -name ($id "Description") -value($d.description)
  
$obj add-member -membertype noteproperty -name ($id "Tag") -value($d.tag)
  
$obj add-member -membertype noteproperty -name ($id "Device Locator") -value($d.devicelocator)
  
$obj add-member -membertype noteproperty -name ($id "Manufacturer") -value($d.manufacturer)
  
$obj add-member -membertype noteproperty -name ($id "Part Number") -value($d.partnumber)
  
$obj add-member -membertype noteproperty -name ($id "Serial Number") -value($d.serialnumber)
}
$Arr = @(gwmi win32_cachememory)
$cnt $arr.count
for($i=1$i -le $cnt$i++){
  
$d $arr[$i-1];
  
$id get-id "CACHE MEMORY" $cnt $i
  $obj 
add-member -membertype noteproperty -name (get-title $id) -value $sterne
  $obj 
add-member -membertype noteproperty -name ($id "Name") -value($d.name)
  
$obj add-member -membertype noteproperty -name ($id "Device ID") -value($d.deviceid)
  
$obj add-member -membertype noteproperty -name ($id "Purpose") -value($d.purpose)
  
$obj add-member -membertype noteproperty -name ($id "Block Size") -value($d.blocksize)
  
$obj add-member -membertype noteproperty -name ($id "Installed Size") -value($d.installedsize)
  
$obj add-member -membertype noteproperty -name ($id "Max Cache Size") -value($d.maxcachesize)
  
$obj add-member -membertype noteproperty -name ($id "Number of Blocks") -value($d.numberofblocks)
  
$obj add-member -membertype noteproperty -name ($id "Status") -value($d.status)
}
$Arr = @(gwmi win32_memoryarray)
$cnt $arr.count
for($i=1$i -le $cnt$i++){
  
$d $arr[$i-1];
  
$id get-id "MEMORY ARRAY" $CNT $I
  $obj 
add-member -membertype noteproperty -name (get-title $id) -value $sterne
  $obj 
add-member -membertype noteproperty -name ($id "Description") -value($d.description)
  
$obj add-member -membertype noteproperty -name ($id "Device ID") -value($d.deviceid)
  
$obj add-member -membertype noteproperty -name ($id "Starting Address") -value($d.startingaddress)
  
$obj add-member -membertype noteproperty -name ($id "Ending Address") -value($d.endingaddress)
}
$Arr = @(gwmi win32_memorydevice)
$cnt $arr.count
for($i=1$i -le $cnt$i++){
  
$d $arr[$i-1];
  
$id get-id "MEMORY DEVICE" $cnd $i
  $obj 
add-member -membertype noteproperty -name (get-title $id) -value $sterne
  $obj 
add-member -membertype noteproperty -name ($id "Description") -value($d.description)
  
$obj add-member -membertype noteproperty -name ($id "Device ID") -value($d.deviceid)
  
$obj add-member -membertype noteproperty -name ($id "Starting Address") -value($d.startingaddress)
  
$obj add-member -membertype noteproperty -name ($id "Ending Address") -value($d.endingaddress)
}
$obj  $env:userprofile\desktop\COMPUTERINFO.TXT

EXIT
EXIT 

The manual for your computer will show you how to remove the cover.
My System SpecsSystem Spec
25 Jul 2012   #28
silencer903

Windows 7 Home Premium 64bit
 
 

While I'm working on getting this open, could you answer a question for me? I downloaded the driver for my Nvidia graphics card from the Samsung website, but now when I try to get an updated driver from the Nvidia site it doesn't detect any compatible hardware and wont install. Is there a way to fix this?
My System SpecsSystem Spec
25 Jul 2012   #29
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Several possibilities, one of which is that you downloaded the wrong driver.

The main thing at this point in time is to get the cover off, blow out all of the dust, keep cover off, direct a table/desk/floor fan at the unit.
My System SpecsSystem Spec
26 Jul 2012   #30
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by silencer903 View Post
Did everything you instructed, the only thing I had issues with was cleaning the dust out. For the life of me I couldn't figure out how to get the entire case off without snapping the CD Drive in half, so I got as much of the dust out as I could with some compressed air.

I zipped up the screenshots, core temps, a new set of dump files, and added my system specs.
This may not be your exact laptop but it should give you some tips on removing the back cover. Usually you need to take out the CD/DVD drive.

Samsung Q310 Disassembly

Not the best video, just did a quick search.

Did you install the Nvidia driver from the Samsung site?

Your CPUZ snips:
Attachment 223317Attachment 223318
Attachment 223319Attachment 223320

Idle:
Min- 46 C
Max- 52 C

Under Load:
Min- 45 C
Max- 90 C

Those temps are fairly normal for a laptop, the load Max 90°C is a little warm but may be normal for your laptop.

Did you Run CHKDSK with the /r option?
Download and run Seatools on your HDD.
How to use SeaTools for Windows
Short Drive Self Test and Long Drive Self Test.
Post the results here.

Disconnect any external devices, you should have only the power cord connected.
Let us know what devices you had connected previously.

Your latest crashes:
Code:
STOP 0x000000F4: CRITICAL_OBJECT_TERMINATION 
This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
PROCESS_NAME:  csrss.exe
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAILURE_BUCKET_ID:  X64_0xF4_c0000005_IMAGE_csrss.exe
------------------------------------------------------------------------------------------------------------------------------
Stop message 0x0000000A on an existing installation Descriptive text: IRQL_NOT_LESS_OR_EQUAL
Usual cause: Drivers are using improper memory addresses.
See below in the Sys Event Log
Arguments:
Arg1: 0000001000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800024e6c82, address which referenced memory
FAILURE_BUCKET_ID:  X64_0xA_nt!KiProcessExpiredTimerList+72
------------------------------------------------------------------------------------------------------------------------------
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
Usual causes:  Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus,  Device driver, NTFS corruption, BIOS
Usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM
Arguments:
Arg1: fffff8b0031a5740, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80003363f9c, If non-zero, the instruction address which referenced the bad memory address.
Arg4: 0000000000000005, (reserved)
FAILURE_BUCKET_ID:  X64_0x50_nt!CmpCreateKeyControlBlock+49d
------------------------------------------------------------------------------------------------------------------------------
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
Usual causes:  Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus,  Device driver, NTFS corruption, BIOS
Arguments:
Arg1: fffffa90083384a8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff8000339e1c5, If non-zero, the instruction address which referenced the bad memory address.
Arg4: 0000000000000005, (reserved)
PROCESS_NAME:  SynTPEnh.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!PsGetNextProcess+59
Run memtest86+,again, for a minimum of 7 full passes with all RAM cards installed, best to run overnight.
Stop the test if you get any errors.
RAM - Test with Memtest86+



Sys Event Log:
In reference to the Stop message 0x0000000A crash
Code:
Event[31761]:
  Log Name: System
  Source: Application Popup
  Date: 2012-07-25T14:59:47.000
  Event ID: 26
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: NickWilson-PC
  Description: 
Application popup: Windows - Application Error : The instruction at 0xff141197 referenced memory at 0xfda0bdb8. The memory could not be read.
Click on OK to terminate the program

These must be previous to un-installing LogMeIn, the driver is not listed now.
Event[31619]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-07-25T13:48:42.184
  Event ID: 7000
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: NickWilson-PC
  Description: 
The LogMeIn Hamachi Tunneling Engine service failed to start due to the following error: 
The service did not respond to the start or control request in a timely fashion.


Event[31618]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-07-25T13:48:42.184
  Event ID: 7009
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: NickWilson-PC
  Description: 
A timeout was reached (30000 milliseconds) while waiting for the LogMeIn Hamachi Tunneling Engine service to connect.
Driver issues:
Code:
GEARAspiWDM.sys Mon May 18 2009 - iTunes driver
This driver is still loaded in your system.
You are having driver related crashes, un-install iTunes for testing.
If this is found to be the cause, and I've seen it be the cause before, you can get a different app for music.

Code:
SABI.sys     Thu May 28 2009 - Samsung kernel driver
Did you update all drivers from the Samsung site?

Code:
WinRing0x64.sys Sat Jul 26 2008 - many different programs that center around the using of the WinRing libraries, found in Real Temp directory.
Are you using RealTemp to monitor the CPU temps?
My System SpecsSystem Spec
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 Page Fault in Nonpaged Area BSOD (Among a few others)




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