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Windows 7: Page Fault in Nonpaged Area BSOD (Among a few others)

20 Aug 2012   #51
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Have you updated all drivers from the Samsung support site?
If not, this should help with your issues.

You have had 44,627 of these in a row.
Update all drivers.
Code:
Event[0]:
  Log Name: Application
  Source: NVIDIA OpenGL Driver
  Date: 2012-08-14T20:20:20.000
  Event ID: 2
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Nick-PC
  Description: 
The NVIDIA OpenGL driver has encountered an out of memory error. This application might behave inconsistently and fail.

Event[44627]:
  Log Name: Application
  Source: NVIDIA OpenGL Driver
  Date: 2012-08-14T20:20:33.000
  Event ID: 2
  Task: N/A
  Level: Warning
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Nick-PC
  Description: 
The NVIDIA OpenGL driver has encountered an out of memory error. This application might behave inconsistently and fail.
Dwm.exe is the Desktop Window Manager and is responsible for the graphical effects in Microsoft Windows operating systems such as 3D effects, live windows previews and windows transparencies. This is also likely caused from the Nvidia driver mentioned above.
Code:
Event[44639]:
  Log Name: Application
  Source: Windows Error Reporting
  Date: 2012-08-14T21:00:44.000
  Event ID: 1001
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Nick-PC
  Description: 
Fault bucket 27424226, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 1947538897

Problem signature:
P1: Dwm.exe
P2: 6.1.7600.16385
P3: 4a5bc541
P4: dwmcore.dll
P5: 6.1.7600.16385
P6: 4a5bdf28
P7: c0000005
P8: 000000000002034a
P9: 
P10: 

Attached files:
C:\Users\Nick\AppData\Local\Temp\WERA813.tmp.appcompat.txt
C:\Users\Nick\AppData\Local\Temp\WERA824.tmp.WERInternalMetadata.xml
C:\Users\Nick\AppData\Local\Temp\WERA825.tmp.mdmp
C:\Users\Nick\AppData\Local\Temp\WERA855.tmp.WERDataCollectionFailure.txt

These files may be available here:
C:\Users\Nick\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Dwm.exe_b8642a6bbe384b358f42a3f4c35f7cf5353857_cab_1217a3f0

Analysis symbol: 
Rechecking for solution: 0
Report Id: a361d8f5-e66b-11e1-84ae-002454a43951
Report Status: 8
How much free space do you have on your hard drive?
Post a snip of your Disk Management.


My System SpecsSystem Spec
.
30 Aug 2012   #52
silencer903

Windows 7 Home Premium 64bit
 
 

While I was looking at the drivers on the Samsung site, some of the drivers were outdated or exactly the same as the ones I had. I updated all my drivers from the sites of the developers of each item.

I have not gotten any BSODs since doing that (granted it was at least 2 hours ago), however I have frozen several times since then.


This may or may not be related, but I'm also having an issue installing a particular update:


Update for Windows 7 for x64-based Systems (KB2677070)

Installation date: ‎8/‎30/‎2012 2:37 AM

Installation status: Failed

Error details: Code 800B0100

Update type: Important

Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.

More information:
http://support.microsoft.com/kb/2677070
My System SpecsSystem Spec
30 Aug 2012   #53
silencer903

Windows 7 Home Premium 64bit
 
 

Just a quick update:

I verified from various sources that I have the most up to date drivers for my system and I have replaced my BitDefender antivirus with Microsoft Security Essentials. I still get BSOD's and freezes if needed I can post snips of the sources that I used to verify that the drivers were updated.


I really appreciate the massive amount of patience you people are showing.
My System SpecsSystem Spec
.

31 Aug 2012   #54
silencer903

Windows 7 Home Premium 64bit
 
 

You know what, I'm just going to download all the drivers from the Samsung site except for the Nvidia driver. That is the only one that makes my computer act up more than usual, and it also messes up games when I try to play them.

Reason I say this is because I think I was in error trying to update them all on my own.
My System SpecsSystem Spec
01 Sep 2012   #55
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

If the driver from the Samsung site is the same or older than the one you are trying to update it will tell you that the current driver is the nwest one and it won't install.

Your last crashes.
Code:
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
Usual causes:  Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus,  Device driver, NTFS corruption, BIOS
Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).
Invalid system memory was referenced.
Arg1: fffff8b003a7e5ac, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
FAULTING_IP: nt!memmove+60
----------------------------------------------------------------------------------------------------------------------------------------------------
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high.  This is usually caused by drivers using improper addresses.
Not much info in this one.
----------------------------------------------------------------------------------------------------------------------------------------------------
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Usual causes:  Device driver
An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high.  This is usually caused by drivers using improper addresses.
IMAGE_NAME:  vwififlt.sys - this is a Windows 7 Virtual WiFi Filter Driver and probably not the cause.
----------------------------------------------------------------------------------------------------------------------------------------------------
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
IMAGE_NAME:  usbvideo.sys - this is a Windows 7 USB Video Class Driver.
FAILURE_BUCKET_ID:  X64_0xA_usbvideo!CaptureReQueueUrb+d5
----------------------------------------------------------------------------------------------------------------------------------------------------
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
Usual causes:  Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus,  Device driver, NTFS corruption, BIOS
Same as above
FAILURE_BUCKET_ID:  X64_0x50_cdd!CopySurfBits+b5
Are you using any video device through the USB port?

Driver issues:
Code:
pmkbdfltr.sys Wed May 20 01:15:11 2009 - This is out of date and needs to be updated or removed. PenMount Keyboard Device Filter Driver
SABI.sys     Thu May 28 14:38:02 2009 - SAMSUNG Kernel Driver.
Install the Intel RST driver from: Intel® Rapid Storage Technology
My System SpecsSystem Spec
05 Sep 2012   #56
silencer903

Windows 7 Home Premium 64bit
 
 

All drivers are updated from Samsung excluding the Nvidia driver. I have the most recent one from Nvidia, but whenever I use the driver provided by Samsung it creates weird graphical glitches in my games and Nvidia itself doesn't even recognize that I have compatible hardware.

Anyway, I was using my laptop without a it being plugged into a power outlet and I got BSOD's every time I tried to turn it on. It would work for a bit and the it would crash, but a new error popped up called MACHINE_CHECK_EXCEPTION. It froze while trying to create a dump file, so I can't really go into much detail beyond that.


Oh, and I use no video devices from the USB port. The only thing that I use with them is my cooling pad, Logitech Wireless mouse, and occasionally my iPod.
My System SpecsSystem Spec
05 Sep 2012   #57
silencer903

Windows 7 Home Premium 64bit
 
 

For testing purposes I'm going to try using the graphics driver provided by Samsung. If it turns out that the one I have from Nvidia is causing the issue then I'll see how I can fix the graphical errors in my games.

EDIT: Since I continued to freeze even after uninstalling my Nvidia driver and installing the Samsung provided one, it's safe to say that its not a graphics driver issue that is causing this?

For now I'm reverting back to my other driver unless I'm told otherwise.
My System SpecsSystem Spec
06 Sep 2012   #58
F5ing

Windows 7 Ultimate x64
 
 

Just curious: how hot does your machine typically run when it's idling?
My System SpecsSystem Spec
06 Sep 2012   #59
silencer903

Windows 7 Home Premium 64bit
 
 

I believe I posted the temps earlier in the thread, but I can tell you that it is hotter than the average laptop. I can't seem to be able to find a guide to open the case safely and clean out the dust, so I'm contemplating taking this to a professional and seeing what they can do about it.
My System SpecsSystem Spec
06 Sep 2012   #60
F5ing

Windows 7 Ultimate x64
 
 

There are instructions/pictures for at least a partial disassembly/reassembly in the user manual:

Support - Notebooks NP-Q430H | Samsung Laptops

You'll have to go further of course, but it may get more evident to you as you go in there.
My System SpecsSystem Spec
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 Page Fault in Nonpaged Area BSOD (Among a few others)




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