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Windows 7: System Restart/ BSOD help!!!


21 Jul 2012   #1

Windows 7 64bit
 
 
System Restart/ BSOD help!!!

Hello, my name is Brian. I've had this computer since christmas of 2011 and it is AMAZING. It is windows 7 and runs very very smooth (since it's a gaming computer).
Today i decided to watch Naruto shippuden so i searched it on google went to the link, found the video and clicked play. 5 seconds after i hit Play my computer shut off. The system automatically restarts and i Select run windows normally again it restarts and gives BSOD. I can run windows in Safe mode, and safe mode with networking. When it restarts i hit run windows normally, it runs everything is fine. The boom BSOD.
Im posting this on my mom's laptop. How can i fix this problem. PLEASE HELP!
PS: I can't finish the required information due to the fact MY COMPUTER KEEPS RESTARTING.
This laptop is already filled to the brim with documents, and i can't download more without her permssion. I know it's more than just a BSOD, please help!

My System SpecsSystem Spec
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21 Jul 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
If you funish the requied information, we will be able to help.
http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
21 Jul 2012   #3

Windows 7 64bit
 
 

Hi i can't add the requirements for a BSOD. Due to the fact I can't even open up the web browser on the computer that's having these issues. I'm posting on my mom's laptop...sorry
My System SpecsSystem Spec
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21 Jul 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

OK, we will just have to use a hit and miss approach, if you cant get in. Sounds like it may be a hardware issue, except that you are ok in Safe Mode. Can you do a system restore in safe mode?
Go back about a week before the problem began.
My System SpecsSystem Spec
22 Jul 2012   #5

Windows 7 64bit
 
 

Alright i did the system restore to a microsoft update to 7/15, (the problem occured at 7/21).
Everything opened normally, then i tried to open the microsoft explorer and it gave me the BSOD.
I just now did a system restore to 7/13 is Safe Mode. Still when i log on normally it Restart's without warning. Just now when i logged in it said System Restore did not complete successfully - An unspecified error occcured during System restore (0xc0000034)
My System SpecsSystem Spec
22 Jul 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Boot the computer. As it boots rapidly and frequently hit f8. You will get into safe mode, the rest should be the same.
My System SpecsSystem Spec
23 Jul 2012   #7

Windows 7 64bit
 
 

Hi, i've done some experimenting with the problems of the computer. On the computer i have 2 Users, me and my sister. My dad was looking up Corvette vid's on my Sister's account (because mine has a pass on it) and he just clicked log in and everything was fine. I got on after him played my game.... and like an idiot i logged off. The second i logged off i tried to get back onto the account and yet again. After about 2 minutes the computer automatically restarts itself. I tried the system restore and like in my other message it gave me an error (i did the system restore in safe mode as well). I'll attempt to do so again in about 5 minutes . I really have no idea what's going on. I asked my dad how he logged in and he just said "I pressed the log in button". I was so TICKED that he could just log on and i've been searching the web for hours trying to fix the problem . Ill try to boot it and put it into safe mode and do the restore now.
My System SpecsSystem Spec
23 Jul 2012   #8

Windows 7 64bit
 
 

Alright i did the System Restore in Safe mode with networking. It was Initializing for around 5 minutes and the
computer shut down. But when i logged on it said the system restore restored the system to 7/15/2012. I'm thinking atm that this system restore only effects safe mode.... I'll try now to log into either user account without having the computer restarted. Ill edit the post if it works.
My System SpecsSystem Spec
23 Jul 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

System restore will have the same effect regardless of how done, regular or safe mode.
My System SpecsSystem Spec
23 Jul 2012   #10

Windows 7 64bit
 
 

Alright I tried logging onto my regular account... Instantaneously i got BSOD and system shut down. I tried my sisters User account and the same thing. When i logged into safe mode it said System Restore successful and when i logged into my Sis's account I noticed a program wasn't there from yesterday (when it worked somehow). I've been looking at other posts about the issue. And Im really NOT a tech wiz. I barely know how to use a USB drive LOL! Please help!
My System SpecsSystem Spec
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 System Restart/ BSOD help!!!




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