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Windows 7: Random BSODS and programs crashing.

21 Jul 2012   #1
TheReignOfChaos

MS Windows 7 Home Premium 64-bit.
 
 
Random BSODS and programs crashing.

Hi,

For the past few months now my computer has been running very slowly, with programs constantly crashing and at least 3 times a day I get a BSOD, sometimes more.

The blue screens always either read Memory_Management or Page_Fault_In_Non_Paged_Area, and bluescreenview says that ntoskrnl.exe is the culprit.
I have no idea how to read these logs and I was wondering if anyone could help me.

Besides the BSODS, the computer just isn't performing as well as it should. Applications always stop working, pages in chrome randomly crash and where I used to be able to get 60+ FPS in games, I now barely manage 40-50. For some reason I am also unable to complete a windows update.
I have also tried the steps here:
SFC /SCANNOW Command - System File Checker

It came up that some files were corrupted but when I tried to complete step 3, it said that that path did not exist.
I have also ran the CHKDSK command for each of my drives but it all came up clean.

I have reinstalled windows about 5 times, and I'm on a recently fresh windows right now, which leads me to believe that it is hardware, but I have no idea how to check.


I have attached a few of the most recent dump files, so i hope this helps.

Please, I'm getting desperate now,

Thanks in Advance.


My System SpecsSystem Spec
.
21 Jul 2012   #2
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

TheReignOfChaos,

Welcome to SevenForums.

Now with a name like that I'm going to take a wild guess: If you are overclocking, then stop.

Now until one of our true BSOD analyst is free to accurately and thoroughly evaluate your submitted info, I have two requests:

Request Nr 1:
===================
Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Manufacturer and Model and
ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

You will find that in Speccy, you can select info from the display
using your mouse/touchpad and then paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.
==========================================
Request #2
==========================================
Install CCleaner:
CCleaner - PC Optimization and Cleaning - Free Download

list of STARTUP PROGRAMS

CCleaner | Tools
icon | Startup button | Windows tab |
click on Save to text file button (bottom right side) |
accept Startup.txt as file name | SAVE button

list of SCHEDULED TASKS

CCleaner | Tools
icon | Startup button | Scheduled Tasks tab |
click on Save to text file button (bottom right side) |
enter Scheduled Tasks as File name | Save button

List of INSTALLED PROGRAMS

CCleaner | Tools
icon | Uninstall button |
click on Save to text file button (bottom right side) |
accept install.txt as File name | Save button


UPLOAD, as an attachment, the startup.txt file
UPLOAD, as an attachment, the Scheduled Tasks.txt file
UPLOAD, as an attachment, the install.txt file.

HOW TO UPLOAD
Post a File or Screenshot in Seven Forums
My System SpecsSystem Spec
21 Jul 2012   #3
TheReignOfChaos

MS Windows 7 Home Premium 64-bit.
 
 

Thanks for the response,
1. I'm not over-clocking. Originally i had my cpu overclocked but a few months ago I set it back to stock.

I've done everything else that you asked , and here are the uploaded files.
My System SpecsSystem Spec
.

22 Jul 2012   #4
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Very good.

Now let's see what your current bios version is:

# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR
WIN key | type POWERSHELL | do NOT hit ENTER |
in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
choose "Run as administrator" |
Click on the YES button (if such appears)

# STEP 2 ** COPY AND PASTE
COPY the script using CTRL+C,
PASTE into Powershell
---Right-Click at the PowerShell Prompt
---(Ctrl+V does not work)

WIN key = key with Microsoft logo on top
===========================================

Paste the oneliner into PowerShell.
This oneliner will put biosinfo.txt onto your desktop. Attach to your next post.

gwmi win32_bios > $env:userprofile\desktop\biosinfo.txt
My System SpecsSystem Spec
22 Jul 2012   #5
TheReignOfChaos

MS Windows 7 Home Premium 64-bit.
 
 

Could not find a part of the path 'C:\Users\Jake\desktop\biosinfo.txt'.
At line:1 char:18
+ gwmi win32_bios > <<<< $env:userprofile\desktop\biosinfo.txt
+ CategoryInfo : OpenError: (:) [], DirectoryNotFoundException
+ FullyQualifiedErrorId : FileOpenFailure


Just think I should point out, my desktops address is E:\Users\Jake\desktop, not C:\Users\Jake\desktop

What should i do here?
My System SpecsSystem Spec
22 Jul 2012   #6
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

either way userprofile should point to the correct location.

Go back into powershell and type:
Cd $env:userprofile

Where do you end up?

you can also use:
gwmi win32_bios > 'e:\users\jake\desktop\biosinfo.txt'


My System SpecsSystem Spec
22 Jul 2012   #7
TheReignOfChaos

MS Windows 7 Home Premium 64-bit.
 
 

When typing in Cd $env:userprofile, I end up in C:\users\Jake.

I previously moved my desktop to E: because my E: drive is larger than C: .

How I got around this was I just created a folder called 'desktop' in the C: Path, and I have now uploaded what you asked from me in post 4.

Also: I uploaded the file from step 3 in:
http://www.sevenforums.com/tutorials...e-checker.html

It says something about wininet.dll.
My System SpecsSystem Spec
22 Jul 2012   #8
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

I also need to run this oneliner and attach the output since your environment seems to be messed up:

dir env: > 'e:\users\jake\desktop\biosinfo.txt'
My System SpecsSystem Spec
22 Jul 2012   #9
TheReignOfChaos

MS Windows 7 Home Premium 64-bit.
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
I also need to run this oneliner and attach the output since your environment seems to be messed up:

dir env: > 'e:\users\jake\desktop\biosinfo.txt'
Here, uploaded now.
My System SpecsSystem Spec
22 Jul 2012   #10
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Your bios is most probably current with a may 25 date, but best would be for you to go to the website of the board mfg and at the same time check for other driver/chipset updates.

The error msg in the sfcdetails bothers me because that is an important file.

As a test I'd like for you to run another script:

Script:
# ************************************************************
# Places LOGONTIMES.TXT on your DESKTOP
#
# Shows the date and time of logons of current user
# ************************************************************

$events Get-WinEvent -FilterHashtable @{logname='application'id=4101level=4} `
-verbose:
$false -erroraction:silentlycontinue 
$events | ft timecreated,message -auto -wrap > $env:userprofile\desktop\LOGONTIMES.txt 

EXIT
EXIT

# ************************************************************ 
Upload the resulting logontimes.txt file please.
My System SpecsSystem Spec
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