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Windows 7: Blue screen errors restarting my computer


22 Jul 2012   #1

Windows 7
 
 
Blue screen errors restarting my computer

I'm not sure where to start. I took a look at the event viewer and didn't see any critical errors.

Any help would be greatly appreciated.


My System SpecsSystem Spec
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22 Jul 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

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http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
22 Jul 2012   #3

Windows 7
 
 

Quote   Quote: Originally Posted by richc46 View Post
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Thanks for replying. I think I got them all.
My System SpecsSystem Spec
.


22 Jul 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Your reports lead me to believe that you have a memory problem or a driver problem. Although, I lean toward the driver problem, lets take the easier test first. Test your memory.
Guide to using Memtest86+ - Geeks to Go Forums
The test should be for 8 passes. Then test the sticks one at a time for 6 passes.
If you pass we will try the driver verifier. The memory test is the easier of the two so lets start there.
My System SpecsSystem Spec
22 Jul 2012   #5

Windows 7
 
 

Ok I'll run that. Something finished from the initial test after I posted it, I didn't notice something was still running. :P
Here's the new .zip
My System SpecsSystem Spec
22 Jul 2012   #6

Windows 7
 
 

Curious.. I have been considering doing a fresh install of windows on my primary drive.

Could that possibly fix this issue anyways?
My System SpecsSystem Spec
22 Jul 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

If the problem is not hardware and there is no conflict between two of your installed software the problem should be fixed. Lets try to find the problem, which usually consists of updating a driver or removing a piece of software.
My System SpecsSystem Spec
22 Jul 2012   #8

Windows 7
 
 

I did notice that there was an Nvidia Physx program installed, and I now have an ATI... I removed that. (noticed it while checking something else).

Also, I have 3 messages in my action center. Sorry, should have mentioned this before.

1. Install your power management system driver.
It installed a 'Cool n Quiet' utility that my PC can't use. ??

2. Download and install a driver update. - A driver for USB 3.0 host controller is avaiable.
The link it sends me to is broken though...

3. Check for solutions to unreported problems.
My System SpecsSystem Spec
22 Jul 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Those reports just give me further evidence that this might be a driver problem. Peform the memory test, to get that out of the way; then we can move on.
My System SpecsSystem Spec
22 Jul 2012   #10

Windows 7
 
 

Ok. I don't have any CD/DVD's right now so I will have to get one a little later.
My System SpecsSystem Spec
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 Blue screen errors restarting my computer




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